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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Employee Relations and Engagement | 20% | - Employee experience and culture
|
| Topic 2: Workforce Planning and Talent Acquisition | 16% | - Recruitment and selection
|
| Topic 3: Total Rewards | 12% | - Benefits and recognition
|
| Topic 4: Talent Management and Development | 12% | - Learning and development
|
| Topic 5: Leadership and Strategy | 40% | - Organizational strategy alignment
|
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NEW QUESTION # 156
As a Senior HR Professional you should be familiar with the rights of employees and how it relates to the performance and relationship with management and the organization. In this light, what are Weingarten Rights?
Answer: D
Explanation:
Section: Volume D
Explanation/Reference:
Answer option B is correct.
Weingarten rights describe the rights of a union-employee to request and be granted the presence of a union representative at any meeting that the employee believes may lead to disciplinary action.
Answer options D, A, C are incorrect. This isn't a valid definition of the Weingarten rights.
Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter
7: Employee and Labor Relations. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN:
978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Employee and Labor Relations
Objective: Employee Relations
NEW QUESTION # 157
Which of the following measures do high-performing organizations use to determine the success of talent investment? (Select TWO options.)
Answer: B,C
Explanation:
Comprehensive and Detailed Explanation:
A: Financial performance links investment in people to business outcomes.
C: Engagement reflects how well talent strategies are meeting emotional and performance needs.
SPHR frameworks use metrics such as ROI, engagement surveys, and productivity indicators to assess talent ROI.
NEW QUESTION # 158
Part of organizational development is a commitment to quality. What quality control tool shows categories of failures from largest to smallest in a bar chart?
Answer: D
Explanation:
Section: Volume B
Explanation/Reference:
Answer option C is correct.
A Pareto chart is a special histogram in that it shows categories of failures from the largest failure to the smallest failure. The idea is that the project team or organizational development team will attack the largest problems first.
Pareto chart
A Pareto chart is a special type of bar chart where the values being plotted are arranged in descending order. The graph is accompanied by a line graph, which shows the cumulative totals of each category, left to right. The chart is named after Vilfredo Pareto, and its use in quality assurance was popularized by Joseph
M. Juran and Kaoru Ishikawa.
A Pareto chart is a histogram where items (such as number of defects) are ordered by frequency of occurrence, as shown in the below example:
Example of a Pareto chart
It is a type of chart that consists both bars and a line graph, where individual values are represented in descending order by bars, and the cumulative total is shown by the line.
Answer option A is incorrect. A histogram is simply a bar chart and isn't ordered from largest to smallest.
Answer option D is incorrect. A fishbone diagram is also known as an Ishikawa diagram or a cause and effect chart.
Ishikawa diagram
The Ishikawa diagram (or fishbone diagram or also cause-and-effect diagram) is a diagram that shows the causes of a certain event. A common use of the Ishikawa diagram is to identify potential factors causing an overall effect. It helps identify causal factors and root causes.
It is known as a fishbone diagram because of its shape, similar to the side view of a fish skeleton. It is considered as a basic tool of quality management.
Answer option B is incorrect. A control chart shows trend analysis by tracking the results of measurements over time.
What are control charts?
Control charts are graphical representations of different processes. These charts contain the maximum and minimum values allowed. Control charts are used to determine whether or not a process is stable or has predictable performance. A process is considered out of control when a data point exceeds a control limit or if seven consecutive points are above or below the mean.
Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5.
Chapter 5: Human Resource Development. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Human Resource Development
Objective: Organization Development
NEW QUESTION # 159
Your organization likes to use mediation rather than lawsuits to find amicable resolutions to issues and disputes. When mediation is required, there are several steps to the process. What step of the mediation process identifies alternative solutions to the problem?
Answer: C
Explanation:
Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0470-43096-5. Chapter 7: Employee and Labor Relations. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The
US Body of Knowledge. Chapter: Employee and Labor Relations Objective: Dispute Resolution
NEW QUESTION # 160
You are the HR Professional for your organization. You have just hired a new employee for your company.
What form are you and the newly hired employee required to complete to show the employee's identity and eligibility to work in the United States?
Answer: D
Explanation:
Section: Volume C
Explanation/Reference:
Answer option B is correct.
The I-9 form is a requirement of the Immigration and Control Act of 1986. It must be completed within three days of hiring the employee. Some parts are completed by the newly hired candidate and the other parts are completed by the HR Professional.
Answer options C, A, and D are incorrect. These are not valid forms for the Immigration and Control Act of
1986.
Reference: PHR Exam Prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter Four: Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-
586-44149, Section III, The US HR Body of Knowledge.
Chapter: Workforce Planning and Employment
Objective: Organization Exit/Off-Boarding Processes
NEW QUESTION # 161
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