EX-Con-101유효한공부덤프문제Salesforce Certified Experience Cloud Consultant기출자료

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Salesforce EX-Con-101 Exam Syllabus Topics:

SectionObjectives
Experience Personalization- Audience targeting and segmentation
- Salesforce CMS integration
- Content personalization strategies
Analytics and Optimization- Adoption and performance metrics
- Experience Cloud reporting and dashboards
Security and Access- Sharing models and data visibility
- Profiles, permission sets, and roles in Experience Cloud
- User authentication and login methods
Experience Cloud Fundamentals- Use cases and business value of Experience Cloud
- Experience Cloud licensing and capabilities
Experience Site Configuration- Templates and branding
- Site creation and setup
- Navigation and structure configuration
Collaboration and Engagement- Case management in Experience Cloud
- Chatter and community engagement features

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최신 Salesforce Consultant EX-Con-101 무료샘플문제 (Q81-Q86):

질문 # 81
Universal Containers (UC) would like to create a site for its existing customers. The site will contain articles, manuals, and FAQs. The site willalso contain access to UC's Contracts object specific to each customer and the ability for customers to update their billing information, requiring them to log in to the site to access any information.
Which template should UC select when building its site?

정답：B

설명：
The Customer Account Portal template is designed for creating a site for existing customers who need to access their account information, such ascontracts, billing, and support. The template includes features such as login, registration, profile management, case management, and commerce integration. The template also supports Knowledge articles, manuals, and FAQs.


질문 # 82
Ursa Major Solar (UMS) would like to render a header and footer from an external content management system into its customer portal.
Which feature should UMS use to accomplish this?

정답：C

설명：
CMS Connectallows you to display content from an external content management system (CMS) in your Experience Cloud site. You can use CMS Connect to render a header and footer from your CMS in your site, as well as other content types such as articles, banners, or images.


질문 # 83
What are three valid topic types? Choose 3 answers

정답：A,D,E

설명：
Three valid topic types are Featured Topic, Trending Topic, andStandard Topic. Topics are keywords or phrases that help users find and organize content in Experience Cloud sites. A Featured Topic is a topic that is manually selected by an administrator or moderator to be displayed prominently on the site. A Trending Topic is a topic that is automatically generated by an algorithm based on the popularity and recency of the content.
A Standard Topic is a topic that is created by users or administrators and can be assigned to any content.


질문 # 84
Get Cloudy Consulting has decidedto set up and create an Experience Cloud site where customers can create service tickets or chat live with agents.
What is the first step the system administrator should take to create the site?

정답：B

설명：
The first step to create a site is to enable Digital Experiences in your org. This will allow you to access the Experience Cloud site creationwizard, where you can choose a template, a domain name, and a URL for your site.


질문 # 85
Bloomington Caregivers (BC) has created a customer Experience site using Experience Cloud that gives customersthe ability to pay this, manage appointments, and open cases with support. BC also has a partner Experience site on Experience Cloud. The company's leadership has now decided to extend access to the customer Experience site to its partners and internal Salesforce users so they can collaborate more effectively.
What is the recommended way to add partners and internal users to the customer Expenence site?

정답：B

설명：
To add partners and internal users to the customer Experience site, the recommended way is to enable the partner accounts and the internal accounts as customers; the usersunder these accounts will then automatically gain access to the customer site. A customer account is an account that has the Is Customer checkbox enabled.
This indicates that the account is part of your customer network and can access your customer Experience site. To enable an existing account as a customer, you need to edit the account record and check the Is Customer checkbox. This will automatically grant access to the customer site to all the users under that account, without creating new user recordsor profiles.


질문 # 86
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