B2C-Solution-Architect시험문제 & B2C-Solution-Architect적중율높은덤프공부

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Salesforce B2C-Solution-Architect 시험을 볼려면, 후보자들은 Salesforce 아키텍처에 대한 이해도가 높아야하며 Salesforce 기술을 사용하여 B2C 상거래 솔루션을 구현한 경험이 있어야합니다. 이 시험을 보기 전에는 Salesforce 기술을 사용하여 B2C 상거래 솔루션을 설계하고 구현한 경험이 최소 2년 이상 있어야합니다.

>> B2C-Solution-Architect시험문제 <<

Salesforce B2C-Solution-Architect적중율 높은 덤프공부 - B2C-Solution-Architect시험문제집

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Salesforce B2C-Solution-Architect 시험은 Salesforce Certified B2C Solution Architects가 되기를 희망하는 전문가들의 기술과 능력을 검증하기 위해 설계된 인증 프로그램입니다. 이 시험은 Salesforce 기술을 사용하여 B2C 솔루션을 설계하고 구현하는 능력을 검증하는 것을 목적으로 합니다. 이 인증 프로그램은 Salesforce B2C 솔루션을 개발하고 구현하는 데 최소 2년 이상의 경험이 있는 개인을 대상으로 합니다.

최신 Salesforce Architec B2C-Solution-Architect 무료샘플문제 (Q149-Q154):

질문 # 149
A company wants to migrate their existing in-house order management solution to the Salesforce Order Management product, which will trigger post-purchase transactional emails through Marketing Cloud. They are already using B2C Commerce, Service Cloud, and Marketing Cloud, as well as the B2C Commerce - Service Cloud Connector and Marketing Cloud Connect.
What are three actions that a Solution Architect must take when planning and deploying this solution? Choose 3 answers

A. Migrate subscriber keys in Marketing Cloud to a new Order Management customer identifier.
B. Integrate Salesforce Order Management to B2C Commerce for order history and user self service.
C. Configure data extensions and triggered sends in Marketing Cloud to support transactional emails for ordering scenarios.
D. Replace the Service Cloud Connector with an Order Management Connector for B2C Commerce.
E. Modify the Service Cloud Connector implementation to remove potentially conflicting features with the Order Management Connector.

정답：A,B,E

질문 # 150
A financial company uses an external system for pricing and quotation.
What is the recommended approach to use the pricing and discount rules in the external system within Salesforce during the loan application process?

A. Use the API callout component in Process Builder to retrieve the latest information from the external system during the loan application process.
B. Use the Apex callout to retrieve the latest information from the external system during the loan application process.
C. Rebuild the logic used in the external system using Apex.
D. Use an external object to store pricing and discount information.

정답：B

설명：
This option allows you to use Apex code to make HTTP requests and receive HTTP responses from an external system, such as a pricing and quotation service. You can use the @future(callout=true) annotation to make asynchronous callouts from Apex triggers or invocable methods. The other options are either not feasible or not optimal for this use case.

질문 # 151
Northern Trail Outfitters (NTO) wants to bring data from across all parts of their Salesforce Customer Success Platform Into the Marketing Cloud account. A Solution Architect recommends using Synchronized Data Sources In Contact Builder and Marketing Cloud Connect to Integrate multiple business units In their account.
Which API does the Solution Architect need to use with Marketing Cloud Connect for this integration?

A. REST API
B. SOAP API
C. Streaming API
D. Tooling API

정답：B

설명：
C is correct because Marketing Cloud Connect uses the SOAP API to integrate multiple business units in Marketing Cloud with Salesforce core orgs. The SOAP API enables data synchronization, triggered sends, journey builder integrations, and tracking data.
A is incorrect because the Tooling API is used to create and modify metadata in Salesforce core orgs, such as custom objects, fields, workflows, etc. It is not used for Marketing Cloud Connect integration.
B is incorrect because the REST API is used to access resources in Marketing Cloud, such as contacts, content, campaigns, etc. It is not used for Marketing Cloud Connect integration.
D is incorrect because the Streaming API is used to receive notifications of data changes in Salesforce core orgs, such as record updates, deletes, etc. It is not used for Marketing Cloud Connect integration.
Reference:
1: https://developer.salesforce.com/docs/atlas.en-us.mc-apis.meta/mc-apis/index-api.htm
2: https://developer.salesforce.com/docs/atlas.en-us.api_tooling.meta/api_tooling/intro_api_tooling.htm
3: https://developer.salesforce.com/docs/atlas.en-us.mc-apis.meta/mc-apis/index-api.htm
4: https://developer.salesforce.com/docs/atlas.en-us.api_streaming.meta/api_streaming/intro_stream.htm

질문 # 152
A company uses PersonAccounts to store customer information in Sales Cloud and now wants to map its customer records in Marketing Cloud.
What should a Solution Architect recommend?

A. Sync Contact object using PersenSubscriberld to access the Account.
B. Sync Contact object using PersonAccountld to access the Account.
C. Sync Account object using PersonContactId to access the Contact.
D. Sync Account object using PersonSubscriberld to access the Contact.

정답：D

설명：
PersonAccounts are a special type of accounts that combine the properties of accounts and contacts. To sync PersonAccounts with Marketing Cloud, the Account object must be used and the PersonSubscriberId field must be mapped to the Marketing Cloud Contact Key. This field contains the ID of the contact record associated with the PersonAccount. Reference: https://help.salesforce.com/s/articleView?id=sf.mc_co_person_accounts.htm&type=5

질문 # 153
A company currently provides service to its customers using a call center and spreadsheets, Because of the lack of systems, there is no ability to track how successful agents are. In addition, the ordering system cannot be easily accessed by service agents, costing valuable time and hurting customer satisfaction.
What should a Solution Architect say to convince the company to shift to a connected B2C Solution approach?

A. Agents will have a better interface using Service Cloud and B2C Commerce with Heroku.
B. Agents will have easy access to customer data to provide a better service experience when customers call in.
C. Agents can utilize SSO to launch an 'Order on Behalf of' storefront experience within the B2C Commerce UI.
D. Agents' success rates will be better measured after helping the company define ROI KPIs together.

정답：B

설명：
A connected B2C Solution approach is an approach that allows integrating B2C Commerce and Service Cloud to provide a seamless and omnichannel experience for customers across different touchpoints. A connected B2C Solution approach can provide various benefits, such as increased customer satisfaction, loyalty, retention, and revenue. To convince the company to shift to a connected B2C Solution approach, a Solution Architect should say the following:
* Agents will have easy access to customer data to provide a better service experience when customers call in. By integrating B2C Commerce and Service Cloud using features such as Service Cloud Connector or Salesforce Order Management, agents will be able to access customer and order information from B2C Commerce directly in Service Console without switching between multiple systems. This will enable agents to answer customer questions more quickly and accurately, resolve issues more efficiently, and offer personalized recommendations or solutions.
Option B is incorrect because agents will not have a better interface using Service Cloud and B2C Commerce with Heroku. Heroku is a platform that allows building, running, and scaling custom web applications using various languages and frameworks. Heroku is not directly related to creating a connected B2C Solution approach, although it can be used to extend or customize the functionality of B2C Commerce or Service Cloud. Option C is incorrect because agents cannot utilize SSO to launch an 'Order on Behalf of' storefront experience within the B2C Commerce UI. SSO is a feature that allows users to log in to multiple applications or systems with the same credentials. SSO does not enable launching an 'Order on Behalf of' storefront experience within the B2C Commerce UI, which is a feature that allows agents to create orders on behalf of customers using the storefront login. To enable this feature, the company needs to use Service Cloud Connector or Salesforce Order Management to integrate B2C Commerce and Service Cloud. Option D is incorrect because agents' success rates will not be better measured after helping the company define ROI KPIs together. Although this is a possible benefit of shifting to a connected B2C Solution approach, it is not the most convincing or compelling one for the company's situation. The company's main pain point is the lack of systems and access to customer and order data, which affects their service quality and customer satisfaction. Therefore, the most convincing argument for shifting to a connected B2C Solution approach is how it can improve the service experience for both agents and customers by providing easy access to customer data. References:
* https://help.salesforce.com/s/articleView?id=sf.icx_b2c_overview.htm&type=5
* https://www.salesforce.com/products/commerce-cloud/ecommerce/order-management/
* https://help.salesforce.com/s/articleView?id=sf.sso_about.htm&type=5

질문 # 154
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