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Salesforce ED-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Education Data Architecture (EDA)22%- Relationships, data integrity, extending EDA
- EDA data model, standard and custom objects
- Data migration and integration considerations
Implementation Strategies and Best Practices18%- Change management and adoption
- Configuration vs customization
- Project lifecycle: plan, gather requirements, design, build, test, deploy, optimize
Integration and Data Management16%- External systems and third-party apps
- Data quality, deduplication, governance
- Integration methods and tools
Domain Expertise18%- Education industry processes and needs
- Education Cloud capabilities and use cases
- Recruitment, admissions, student experience, advancement, alumni relations
Analytics and Reporting7%- Reports, dashboards, and analytics for education
- Leverage Salesforce reporting features
Solution Design19%- Design scalable, maintainable solutions
- Security, sharing, and access design
- Account and contact models for education

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Salesforce Certified Education Cloud Consultant Sample Questions (Q10-Q15):

NEW QUESTION # 10
A large university integrates over one million student Consult records from its Student Information System (SIS) ................... The university has adopted the Education Data Architecture (EDA) Administrative account ................................................ Records in Salesforce is Integration User.
What should the consultant discuss with the university?

Answer: A

Explanation:
Ownership data skew is what the consultant should discuss with the university, because it is a potential performance issue that can occur when a large number of records are owned by a single user. In this case, the Integration User owns over one million Contact records, which can cause slow or failed queries, reports, or list views. The consultant should advise the university to distribute the ownership of the records among multiple users or queues to avoid ownership data skew. API call limits, account data skew, and OAuth token limits are not relevant to this scenario. Reference:
https://help.salesforce.com/s/articleView?id=sf.data_skew_ownership.htm&type=5
https://developer.salesforce.com/blogs/engineering/2012/04/avoid-account-data-skew-for-peak-performance.html


NEW QUESTION # 11
A university Advancement office uses the Education data Architecture (EDA).
Which EDA functionality should the Advancement office use to track historical data for targeted outreach and donation opportunities?

Answer: A

Explanation:
Tracking Historical Data with EDA:
The Affiliation object in EDA is used to track historical data related to relationships between individuals and organizations (such as alumni and the university).
Using Affiliations for Targeted Outreach:
Create Affiliations: Set up affiliations for alumni to capture historical data such as past donations, engagement activities, and more.
Targeted Outreach: Use the data from affiliations to segment alumni for targeted outreach and donation opportunities.
Implementation Steps:
Configure Affiliations: Ensure that the Affiliation object is configured correctly to capture the necessary historical data.
Data Entry: Enter historical data into the Affiliation records.
Reporting and Analysis: Create reports and dashboards to analyze affiliation data and identify potential outreach opportunities.
Reference:
Salesforce EDA Documentation: Affiliations


NEW QUESTION # 12
The university advancement team wants the ability to track students' prior and current connections to other schools.
Which two object should the consultant evaluate to connect students to other educational institutions?

Answer: A

Explanation:
The consultant should evaluate the Education History and Affiliations objects to connect students to other educational institutions. Education History tracks the previous or current education of a Contact, such as the school name, degree, and graduation date. Affiliations track the relationship between a Contact and an Account, such as a student and a school. Relationship is an object that tracks the personal or professional connection between two Contacts, not between a Contact and an Account. Program Plan is an object that defines the requirements for completing an academic program, not the connection to a school. Reference:
https://help.salesforce.com/s/articleView?id=sf.ssh_education_history.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.ssh_affiliation.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.ssh_relationship.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.ssh_program_plan.htm&type=5


NEW QUESTION # 13
A community college would like to use Admissions Connect and automatically admit applicants if they meet certain criteria.
What should the consultant do?

Answer: C

Explanation:
The consultant should leverage the existing flow Sample: Application Auto Admit to automatically admit applicants if they meet certain criteria for the community college that would like to use Admissions Connect. A flow is a tool that allows users to automate business processes by guiding users through screens, collecting data, or executing actions. Sample: Application Auto Admit is an existing flow in Admissions Connect that allows users to automatically admit applicants if they meet certain criteria, such as GPA or test scores. The consultant can leverage the existing flow Sample: Application Auto Admit to automatically admit applicants if they meet certain criteria for the community college that would like to use Admissions Connect by configuring and customizing the flow to match their admission requirements and policies. Creating a new flow, activating the ApplicantCommunityHomePageController Apex class, or developing a custom trigger that checks the submission deadline against the current date are not things that the consultant should do to automatically admit applicants if they meet certain criteria for the community college that would like to use Admissions Connect. Reference:
https://help.salesforce.com/s/articleView?id=sf.flow.htm&type=5
https://www.salesforce.org/products/admissions-connect/overview/


NEW QUESTION # 14
A university using the Education Data Architecture (EDA) finds that some addresses in the system have minor data entry errors that need to be corrected. The university wants to ensure that the system to existing rather than creating new address records.
What should the do to meet this?

Answer: B

Explanation:
According to the Salesforce Education Cloud Consultant documents, the EDA Setting for Simple Address Change Treated as Update allows the system to update existing address records when a user makes a minor change to an address, such as correcting a typo or adding an apartment number. This prevents the creation of duplicate address records and ensures data quality. If this setting is disabled, the system will create a new address record whenever an address is changed, even if the change is minor. Reference:
EDA Documentation: Address Management
Trailhead: Education Data Architecture Basics


NEW QUESTION # 15
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