Questions Slack-Con-201 Exam & Slack-Con-201 Valid Exam Vce

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Salesforce Slack-Con-201 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Change Management and Adoption		- Training and enablement planning - User adoption strategies - Communication and rollout planning
Topic 2: Slack Administration and Governance		- User lifecycle management - Security and compliance controls - Workspace configuration and settings
Topic 3: Delivery and Migration	17%	- Slack delivery best practices - End-to-end migration planning and execution - Role definition across Slack, partner, and client teams
Topic 4: Solution Design for Slack		- Workspace architecture and design principles - Channel strategy and governance model - Integration design with Salesforce ecosystem

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Salesforce Certified Slack Consultant Sample Questions (Q70-Q75):

NEW QUESTION # 70
A multinational corporation is looking to improve its project management efficiency using Slack.
Which administrative workflow is most appropriate to be migrated and managed within Slack?

A. Financial reporting and handling of sensitive financial data
B. Processing and approval of employee personal data and HR-related requests
C. Storage and management of legal documents and contracts
D. Project milestone tracking, team collaboration, and task assignments

Answer: D

Explanation:
Slack excels in facilitating project management tasks such as tracking milestones, team collaboration, and task assignments. This migration would leverage Slack's real-time communication and integration capabilities, making project management more efficient and centralized.

NEW QUESTION # 71
A large corporation is setting up its Slack workspace and needs to decide who should have the highest level of control and oversight over the entire Slack environment. Who should be assigned this role?

A. Org Owner, who has full access to all administrative settings, workspace management, and data for compliance purposes
B. User Group Admin, in charge of overseeing specific user groups and their permissions
C. Individual Workspace Admin, responsible for managing specific workspaces within the organization
D. External Consultant, who periodically reviews and advises on the Slack setup

Answer: A

Explanation:
The Org Owner role is best suited for having the highest level of control and oversight over the entire Slack environment, as they have full access to administrative settings, workspace management, and data, which is essential for a large corporation.

NEW QUESTION # 72
A company is migrating from a legacy communication system to Slack. What is the first critical step in the migration process to ensure a smooth transition?

A. Immediately move all communication to Slack to encourage quick adoption
B. Start training the employees on Slack before any assessment or planning
C. Conduct a thorough assessment of the current communication system and identify key integration points for Slack
D. Customize Slack features to mirror the functionality of the legacy system before migration

Answer: C

Explanation:
The first critical step in a successful migration process is to assess the existing communication system. This involves understanding the current workflows, tools, and user needs to identify how Slack can be integrated effectively. This step ensures a tailored migration plan that addresses specific organizational needs and integration points.

NEW QUESTION # 73
What does the "Salesforce App for Slack" allow Slack users to do?

A. Receive Salesforce record updates in Slack
B. Create custom Salesforce reports from Slack
C. Only view Salesforce dashboards
D. Send messages to Salesforce users

Answer: A

Explanation:
The Salesforce App for Slack enables users to receive real-time updates on Salesforce records, such as opportunities and cases, directly in their Slack workspace.

NEW QUESTION # 74
You are helping your client prepare for a grid migration. They want to make sure users are prepared for any impact to their workday while the migration is in process.
What should they communicate regarding the end-user experience on the migrating workspace during the grid migration?

A. Users are signed out of their Slack accounts on the migrating workspace and the workspace becomes unavailable.
B. Users are deactivated at the org level, but can still access the migrating workspace.
C. Users can continue to work in their Slack accounts on the migrating workspace while the workspace is being migrated.
D. Users cannot use channels while the workspace is being migrated, but can still direct message each other.

Answer: A

Explanation:
The correct answer is B. During a grid migration, users should be prepared for disruption because the migrating workspace becomes unavailable and users are signed out while the migration process completes. This is exactly the kind of operational impact that must be communicated in advance so users do not assume Slack is broken or raise unnecessary support tickets. Option A is incorrect because it understates the migration impact and would create poor launch communication. Option C is also incorrect because the workspace is not partially usable for direct messages while channels are unavailable; the migration affects access to the workspace. Option D is wrong because users are not
"deactivated at the org level" as the normal communication point. The consultant should ensure the migration communication plan includes timing, expected downtime, user sign-out behavior, post- migration login instructions, support contacts, and where users should go if they experience access issues after completion. Clear pre-migration communication reduces confusion and protects user trust during the transition.

NEW QUESTION # 75
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