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Salesforce Plat-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: OmniScript27%- Validate developed OmniScript processes to ensure client expectation alignment
- Identify business process step requirements and map them to OmniScript Components required to implement them
- Explain the basic structure of an OmniScript
Topic 2: Data Tools23%- Design Integration Procedures and related Omnistudio Data Mappers
- Describe the benefits of using Decision Matrices and Expression Sets and provide real examples
- Explain the purpose and benefits of Integration Procedures and Omnistudio Data Mappers
Topic 3: Best Fit Solutioning27%- Map process requirements to OmniStudio capabilities and explain the interaction between them
- Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools following best practices
- Create fit/gap analyses between requirements and OmniStudio capabilities
Topic 4: FlexCards23%- Collect and group the customer 360 Information required to show to an end user (Console, FlexCards)
- Design FlexCards to ensure they meet customer requirements/needs
- Explain the capabilities, use cases, and purpose of using FlexCards

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最新的 Salesforce Consultant Plat-Con-201 免費考試真題 (Q17-Q22):

問題 #17
A Salesforce Omnistudio Consultant is working on a project to automate a complex business process for a client. The consultant decides to use an Omniscript to guide users through the process. What is the first step the consultant should take when creating an Omniscript?

答案：B

解題說明：
Define the script in the OmniScript Designer (D) ?The first step in creating an OmniScript is to define it in the OmniScript Designer, where the consultant:
Outlines the flow of the script (steps, inputs, actions).
Adds UI elements (text fields, picklists, buttons).
Configures integration points (DataRaptors, Integration Procedures).


問題 #18
which Action element redirects the user outside an LWC OmniScript?

答案：C

解題說明：
The Action element that redirects the user outside an LWC OmniScript is Navigate. Navigate allows the user to navigate to a URL or a Salesforce record or page. Response, Done, and Post to Object are not Action elements, but End elements that terminate an OmniScript.


問題 #19
A governance policy states that hard-coded IDs must never be present in deployed components.
How should an OmniStudio Consultant address this in Data Mappers?

答案：C

解題說明：
Hard-coded Salesforce IDs are a deployment anti-pattern because IDs vary across environments.
A Record Type, Account, Contact, Price Book, or configuration record may have one ID in Development and a different ID in QA or Production. The correct design is to resolve IDs dynamically using parameters, relationship fields, unique keys, DeveloperName values, or Data Mapper lookup mappings. Manually changing IDs after deployment is fragile and violates governance. Excel lookup tables are outside the controlled metadata/configuration flow and are not reliable. Even standard- looking references should not be hard-coded unless Salesforce guarantees portability, which is not the normal case for org-specific record IDs. Salesforce Data Mapper Load configuration supports lookup behavior that uses a field value to query Salesforce data and write the resolved result to the output field.


問題 #20
A company plans to rebuild a process that includes functionality that was originally written in APEX and Visual pages using OmniScript. The consultant reviews the process and sees in the first step, the user reviews data and, then enters additional information. In the next step, the process retrieves data from an external system.
In this scenario, which OmniStudio data tool should the consultant recommend?

答案：C

解題說明：
The OmniStudio data tool that the consultant should recommend in this scenario is an Integration Procedure.
An Integration Procedure can execute multiple DataRaptor actions, such as Extract, Transform, and Load, and also invoke REST or SOAP services. In this case, the Integration Procedure can retrieve data from an external system via a REST API and store it in a JSON object for the OmniScript to display


問題 #21
An investment portfolio manager wants to build a console to display:
- Client information
- Profile attributes
- Investment instrument information
There are more than 20 profile attributes. Each investment instrument has 15 fields of information to display. The fields should be grouped logically.
How should the consultant design a solution to meet the requirements?

答案：A

解題說明：
The consultant should design a solution using an OmniScript with multiple Step elements to meet the requirements. An OmniScript is a tool that can design customer interactions using elements and actions. The consultant can use an OmniScript to display client information, profile attributes, and investment instrument information. A Step element can group related fields and elements in an OmniScript, and display them in a page or a section. The consultant can use multiple Step elements to organize the information into logical groups, such as client information, profile attributes, and investment instruments


問題 #22
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