Certified-Business-Analyst시험패스가능덤프문제시험자료

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Salesforce Certified-Business-Analyst시험은 DumpTOP 에서 출시한Salesforce Certified-Business-Analyst덤프로 도전하시면 됩니다. Salesforce Certified-Business-Analyst 덤프를 페펙트하게 공부하시면 시험을 한번에 패스할수 있습니다. 구매후 일년무료 업데이트 서비스를 제공해드리기에Salesforce Certified-Business-Analyst시험문제가 변경되어도 업데이트된 덤프를 받으면 가장 최신시험에 대비할수 있습니다.

Salesforce Certified-Business-Analyst Exam Syllabus Topics:

SectionObjectives
Topic 1: Requirements Gathering and User Stories- User stories and acceptance criteria
  • 1. Writing effective user stories
    • 2. Defining acceptance criteria
      - Requirements elicitation techniques
      • 1. Document analysis
        • 2. Workshops and interviews
          Topic 2: Customer and Business Analysis- Stakeholder identification and engagement
          • 1. Identify key stakeholders and their roles
            • 2. Elicit business needs from stakeholders
              - Business process understanding
              • 1. Identify process gaps and inefficiencies
                • 2. Analyze current business processes
                  Topic 3: Agile Methodology in Business Analysis- Backlog and sprint participation
                  • 1. Supporting sprint planning
                    • 2. Prioritizing backlog items
                      - Agile principles
                      • 1. Collaboration in agile teams
                        • 2. Iterative development concepts
                          Topic 4: Solution Assessment and Validation- Testing and feedback
                          • 1. Feedback incorporation
                            • 2. User acceptance testing support
                              - Solution evaluation
                              • 1. Validate solution requirements
                                • 2. Assess alignment with business needs

                                  >> Certified-Business-Analyst시험패스 가능 덤프문제 <<

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                                  최신 Salesforce Business Analyst Certified-Business-Analyst 무료샘플문제 (Q26-Q31):

                                  질문 # 26
                                  During a requirements workshop, the marketing team mentions they need help reporting on their marketing effort return on investment (ROI). They ask for a new field on the Opportunity object named "Customer Origin".
                                  What should the business analyst do next?

                                  정답:A

                                  설명:
                                  When the marketing team expresses a need for a new field to track ROI, the BA should explore existing Salesforce functionalities before customizing. Salesforce provides robust features around Leads, Campaigns, and Opportunities that can potentially track marketing efforts and their outcomes. By asking follow-up questions, the BA can understand the specific requirements and assess whether these can be met with standard features, which is often more efficient and sustainable than adding custom fields. This approach aligns with Salesforce best practices of leveraging out-of-the-box functionality to meet business needs, ensuring system simplicity and maintainability.


                                  질문 # 27
                                  Cloud Kicks (CK) needs to integrate the industry standard due-diligence in its sales process to verify customers in Sales Cloud. CK asks the business analyst (BA) to identify which stage in the sales process the industry standard due-diligence should be embedded.
                                  What should the BA do to meet the requirement?

                                  정답:C

                                  설명:
                                  The best practice for identifying which stage in the sales process the industry standard due-diligence should be embedded is to develop a process map as a base, work with stakeholders to understand the trigger point, and locate the stage. This practice helps to:
                                  * Develop a process map as a base: This provides a visual representation of the sales process, showing the steps, inputs, outputs, roles, and decisions involved in each stage.
                                  * Work with stakeholders to understand the trigger point: This helps to elicit feedback and insights from the stakeholders who are familiar with or affected by the sales process, and identify when or why the industry standard due-diligence is needed or required.
                                  * Locate the stage: This helps to determine where in the sales process the industry standard due-diligence should be embedded, based on the trigger point and the business logic. References: https://trailhead.
                                  salesforce.com/en/content/learn/modules/business-analysis-process-mapping/create-a-process-map


                                  질문 # 28
                                  A business analysis (BA) is creating a business flowchart to review with a customer service team that is using service team that is using Service Cloud. The team is organized by the products and the regions they support.
                                  Which step should the BA include e in the business flowchart?

                                  정답:B

                                  설명:
                                  Explanation
                                  The step that the BA should include in the business flowchart is to capture decision steps and different outcomes. Decision steps are points in the process where a choice or condition needs to be evaluated, and different outcomes are possible depending on the result of the evaluation. Capturing decision steps and different outcomes helps to show the logic and flow of the process, and account for different scenarios or exceptions that may occur. The other options are either irrelevant or incomplete. Option B does not relate to the business flowchart, but rather to the data model or integration design. Option C does not specify what limits to set or how to document them.
                                  References:https://trailhead.salesforce.com/en/content/learn/modules/business-analysis-process-mapping/create-a


                                  질문 # 29
                                  Cloud Kicks is creating a new lead conversion process in Sales Cloud. During a recent sprint, the business analyst created user stories related to the Opportunity object. Test scripts were created for the lead conversion process. All of the test scripts passed and the new functionality was deployed. After deployment, end users reported error messages when manually creating new Opportunities.
                                  Which area of user acceptance testing (UAT) was overlooked''

                                  정답:A


                                  질문 # 30
                                  The business analyst (BA) At universal Containers is writing user stories for its Salesforce Field Service implementation.
                                  What should the BA evaluate to understand the understand the risk level of the user stories?

                                  정답:B


                                  질문 # 31
                                  ......

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