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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customer Success Foundation | 20% | - RM role, tasks and RACI framework - Success Plan components and RM responsibilities - Health Index and success metrics - Recurring revenue financial terms |
| Topic 2: Leadership and Renewals Process | 30% | - End-to-end renewals motion and account team collaboration - Risk assessment at T-9, T-6, T-3 milestones - Quote development, exceptions and order processing - Upsell / cross-sell opportunity identification |
| Topic 3: Cisco Tools and Processes | 15% | - CCW, renewal tools and automation - Smart Accounts and licensing frameworks - Renewal workflows and escalation procedures - Contract management and entitlement verification |
| Topic 4: Business Acumen | 35% | - Available To Renew, contract value and renewal types - Evaluate customer products and business alignment - Value communication and tool usage - Financial terms: CAPEX, OPEX, procurement models |
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The goal of 700-805 preparation material is to help applicants prepare for the Cisco Renewals Manager certification exam by providing them with the Actual 700-805 Exam Questions they need to pass the exam. This Cisco Renewals Manager (700-805) study material is in the form of practice tests and 700-805 PDF that thoroughly covers the content of the test.
NEW QUESTION # 10
Which two customer values are included in an Enterprise Agreement? (Choose two.)
Answer: A,D
NEW QUESTION # 11
Which strategy for successful renewal of service contracts calls for discussing changes in the network and identifying any uncovered add tons to the network?
Answer: B
Explanation:
one of the strategies for successful renewal of service contracts is to explore up sell opportunities, which means:
* Discussing changes in the network and identifying any uncovered additions to the network
* Recommending new or upgraded products or services that can enhance customer value and outcomes
* Aligning with the account team on the up sell value proposition and proposal References: 2: Cisco Renewals Manager (700-805 CRM) Practice Exam - TestPrep
NEW QUESTION # 12
An RM is reviewing the PXP renewal pipeline for the upcoming quarter. The pipeline contains hundreds of opportunities. How should the RM analyze this data to prioritize immediate outreach?
Answer: B
Explanation:
The RM should prioritize opportunities according to a combination of financial exposure and time sensitivity.
Filtering for the highest Total Contract Value (TCV) and the earliest expiration dates identifies renewals that represent the greatest revenue impact and require the most immediate action.
Cisco ' s current Renewals Manager v2.0 blueprint explicitly requires the RM to analyze PXP data to prioritize the renewal pipeline and track partner KPIs. It also requires interpretation of recurring-revenue metrics such as ARR, ACV, TCV, NRR, and OTRR to assess portfolio health. In addition, Cisco defines operational renewal checkpoints at T-120, T-90, T-60, and T-30, making proximity to expiration a critical prioritization factor. (Cisco Learning Content) A high-TCV opportunity that is approaching expiration represents both significant revenue exposure and limited remaining execution time. These opportunities should therefore receive attention before lower-value or later-dated renewals. Cisco ' s renewal tools similarly organize visibility around upcoming and expiring contracts so that renewal activity can occur before coverage lapses. (cisco.com) Option A uses customer tenure, which does not directly quantify urgency or financial exposure. Option C focuses on automation status rather than renewal priority. Option D prioritizes discounts, which are a commercial consideration but not the primary determinant of outreach urgency.
Therefore, B is correct.
NEW QUESTION # 13
How does a Renewals Manager work with a Customer Success Manager and other Customer Success roles?
Answer: C
NEW QUESTION # 14
A customer currently on A La Carte licensing is identified as an EA candidate in the PXP Sales Opportunities tab under the EA Penetration signal. How should the RM act on this signal?
Answer: C
Explanation:
The EA Penetration signal is an expansion and transformation opportunity. When PXP identifies a customer using multiple A La Carte licenses as an Enterprise Agreement candidate, the RM should evaluate whether those individual licenses can be consolidated into an EA that better aligns with the customer's technology footprint, growth requirements, and purchasing model.
Cisco Enterprise Agreements are designed to simplify software procurement and lifecycle management by consolidating eligible Cisco software portfolios under a unified agreement. For the RM, an EA-candidate signal should trigger collaboration with the Account Manager and relevant specialists to review the Installed Base, current licensing mix, renewal timing, expected growth, and commercial suitability of migration. This supports both customer simplification and recurring-revenue expansion.
Option A is incorrect because True Forward applies after an EA is already in place and consumption exceeds the committed entitlement or applicable growth allowance; it is not the mechanism for converting A La Carte licenses into an EA. Option B ignores the strategic opportunity identified by PXP and simply perpetuates the existing licensing model. Option C is also incorrect because an EA Penetration signal is not evidence of license noncompliance.
The RM should treat the PXP signal as an actionable expansion opportunity, assess the customer ' s A La Carte estate, and determine whether migration to an Enterprise Agreement provides greater customer and commercial value.
Therefore, D is correct.
NEW QUESTION # 15
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