Salesforce-Communications-Cloud Prüfungen, Salesforce-Communications-Cloud Exam

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Salesforce Salesforce-Communications-Cloud Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Communications Cloud Accredited Professional (AP) Exam
Exam Number:	Salesforce-Communications-Cloud
Available Languages:	English
Exam Price:	$200 USD
Exam Format:	Multiple Select, Multiple Choice
Related Certifications:	Salesforce Certified Administrator Salesforce Certified Sales Cloud Consultant
Exam Duration:	90 minutes
Passing Score:	65%
Real Exam Qty:	60
Certificate Validity Period:	2 years
Sample Questions:	Salesforce Salesforce-Communications-Cloud Sample Questions
Exam Way:	Online proctored exam (available through Salesforce certification portal)
Pre Condition:	Recommended: Basic Salesforce platform knowledge, familiarity with CRM concepts, and understanding of telecommunications industry processes
Official Syllabus URL:	https://trailhead.salesforce.com/credentials/communicationscloudaccreditedprofessional

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Salesforce-Communications-Cloud Exam & Salesforce-Communications-Cloud Deutsche

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Salesforce Salesforce-Communications-Cloud Prüfungsplan:

Thema	Einzelheiten
Thema 1	Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.
Thema 2	Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.
Thema 3	Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.

Salesforce Communications Cloud Accredited Professional (AP) Exam Salesforce-Communications-Cloud Prüfungsfragen mit Lösungen (Q60-Q65):

60. Frage
A B2B Communication company is using industries CPQ solution and need to implement attribute- based pricing for its offerings. The company wants to display the total amount or monthly recurring charge of the product as well as sales tax imposed on that product depending on the zip code of the service account as total price in the cpq cart. How shall the consultant achieve this while minimizing the impact to performance?

A. Configure the tax rate in the price plan and it will be added automatically when added to the cart.
B. Add the delivery zip code customer field as a header in the pricing calculation matrix
C. Add a pricing plan step with a custom Apex class to calculate the tax using the price calculation matrix
D. Write a custom hook class to include the logic to calculate tax and add to the total price using a price calculation matrix

Antwort: C

Begründung:
To implement attribute-based pricing with tax calculations based on the service account ' s zip code, using a custom Apex class within a pricing plan step is a scalable solution. This allows for the dynamic calculation of taxes based on configurable criteria (such as zip code) and the addition of this amount to the total price in the CPQ cart, minimizing the impact on performance by leveraging efficient Apex code execution within the pricing calculation flow.References:Salesforce CPQ documentation on custom pricing methods and Apex development for CPQ.

61. Frage
A Company wants to improve their quote to order journey experience, the journey contains manufacturing products and services, and integration with inventory system for device reservation. They want to have smooth omni channel experience. What approach should a consultant take during planning to ensure optimal development and time to market?

A. Plan for three user stories running subsequently: UX design first, Device Reservation API second, and inventory management system at last
B. Plan for three user stories running in parallel: UX design, Device reservation, API and inventory system integration
C. UX experience is the most important. Fully design and validate the UX before designing the integration step
D. Exact data in integration is an input to the ux design. Detailed Design of the integration... can start

Antwort: B

Begründung:
For optimal development and time to market, planning three user stories to run in parallel (A) covering UX design, Device Reservation API, and inventory system integration ensures that all essential components of the quote-to-order journey are developed concurrently. This approach facilitates a smoother omnichannel experience by integrating device reservation and inventory management seamlessly with the user interface design.References:Best practices for agile project management and omnichannel strategy development.

62. Frage
A company is selling voice products to business customers. The offer allows customers to select devices of various models. The product modeler intends to create a phone add-on product specification with voice offers with a cardinality that allows up to 700. Which of the three statement are valid regarding the product model in this scenario?

A. Product model uses OOTB features from EPC. Decomposition may fail when the maximum number of products is processed.
B. This type of modeling is not supported in EPC and modular should follow a flat modelling technique.
C. Modeling children with large cardinalities can result in processing inefficiencies for MACD operations.
D. Product Model use hierarchical modeling which is natively supports EPC
E. Since the product model uses OOTB feature of EPC, MACD operations and decomposition are guaranteed to work well

Antwort: A,C,D

Begründung:
In scenarios with high cardinalities, such as allowing up to 700 devices for a voice offer, it ' s important to note that modeling children with large cardinalities can lead to processing inefficiencies for MACD operations (B), and that decomposition might fail when processing the maximum number of products (D).
While EPC supports hierarchical modeling, large cardinalities require careful consideration to ensure system performance.References:Salesforce EPC documentation and best practices for product modeling.

63. Frage
United Telecom is moving its assets to communication cloud as part of its digital transformation. During the asset migration process, a consultant includes a step to create no change MACD order. Why this is necessary to have this step in migration process?

A. To validate if decomposition works on migrated assets
B. To validate if MACD works on migrated Assets.
C. To validate the migrated assets data aligns with assets data model
D. To create inventory items to be used in subsequent MACD.

Antwort: D

64. Frage
Universal containers (UC) sells bundle of the TV service and VOIP line to its customer UC requires a modem to be one of the technical products as part of the bundle decomposition. UC also requires that when a customer orders as additional VOIP line in the future, it reuses the same modem technical product that was decomposed as part of initial bundle order.

A. Create an M:1 decomposition relationship between TV to Modem and delete the decomposition relationships after the initial bundle order.
B. Create a 1:1 decomposition relationship between TV and VOIP to modem and set the scope to order item on Modem Technical Product
C. Create an M:1 decomposition relationship between TV to Modem and VOIP to Modem and set scope to account on modem technical product
D. Create a 1:1 decomposition relationship between TV to Modem and VOIP to Modem and decompose conditionally based on whether the modem Is already present in the Technical Inventory

Antwort: C

65. Frage
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