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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Process Automation | 13% | - Explain how to use Flow to automate business logic - Given a scenario, design and configure Flow (Screen Flow, Autolaunched Flow) - Evaluate when to use declarative automation tools vs. programmatic tools - Explain how to configure and use Workflow and Process Builder |
| Topic 2: Salesforce Fundamentals | 8% | - Given a scenario, identify the appropriate deployment approach - Determine appropriate licensing model for orgs - Explain the capabilities and constraints of the Salesforce platform |
| Topic 3: AppExchange | 3% | - Describe how to evaluate and install apps from AppExchange - Explain the security and trust considerations for AppExchange apps |
| Topic 4: Reporting & Analytics | 8% | - Create reports and dashboards - Given a scenario, determine which reporting tool to use - Explain and configure analytics capabilities |
| Topic 5: Data Modeling | 10% | - Select the appropriate schema design for a given scenario - Explain the capabilities of the different relationship types (lookup, master-detail) - Given a scenario, design and implement native Salesforce objects and relationships - Determine the appropriate field type for a given scenario |
| Topic 6: Security | 8% | - Configure org-level security settings and object-level access - Determine the appropriate sharing model for a given scenario - Explain the security features available and when to apply them |
| Topic 7: Mobile Administration | 5% | - Configure the Salesforce Mobile App - Determine the appropriate mobile configuration for a given scenario |
| Topic 8: Environment Management & Deployment | 5% | - Explain the capabilities and constraints of Change Sets - Determine the appropriate environment deployment model - Explain the options for moving metadata and data between environments |
| Topic 9: Salesforce CRM Content | 5% | - Configure and manage Salesforce CRM Content libraries - Explain when and how to use Salesforce CRM Content |
| Topic 10: Programmatic Development (Bonus - 17%) | 17% | - Describe Salesforce APIs and when to use them - Explain the basics of Lightning Web Components (LWC) - Describe when to use declarative vs. programmatic development - Explain the basics of Apex and its use cases |
| Topic 11: User Interface | 13% | - Explain how to configure Lightning pages and the Lightning App Builder - Describe the UI capabilities and customization options available - Given a scenario, determine which UI features to use - Configure Salesforce Mobile App and Lightning Console |
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NEW QUESTION # 237
A recently refreshed partial sandbox at Cloud Kicks has no data In the custom object Shipping. Checking In production, there are two million rows of data in the object.
What could be the reason the data Is missing?
Answer: D
Explanation:
The selected objects in the sandbox template. This is correct because a partial sandbox only copies a subset of data from production, and the data to be copied is determined by the sandbox template. If the Shipping object was not selected in the template, then its data would not be copied to the sandbox
NEW QUESTION # 238
A customer service representative at a call center wants to be able to Collect information from customers using a series of question prompts. What should an app builder use to accomplish this?
Answer: B
Explanation:
The correct answer is D. Flow.
A call center representative needs to collect customer information through a series of question prompts. This is a classic use case for a Screen Flow. Salesforce describes screen flows as interactive automation that asks users questions, presents information, and uses user responses to update records or show more prompts.
Approval Process is for approvals, Path guides users through stages, and Validation Rule enforces data quality. None of those tools provide a guided question-and-answer experience.
NEW QUESTION # 239
At Universal Containers, the Account object has a Master-Detail relationship with an Invoice custom object. The App Builder would like to change to a lookup field, but is not able to do so. What could be causing this?
Answer: C
Explanation:
The Account record includes Invoice roll-up summary fields. This is correct because roll-up summary fields are only available on the master object in a master-detail relationship, and changing the field type to lookup would delete the roll-up summary fields
NEW QUESTION # 240
Ursa Major Solar (UMS) is planning to hire some new employees. UMS wants to allow a job candidate (Job_Candidate__c) to apply for multiple open positions (Open_Position__c) and then be able to view the applications (Application__c) on the job candidate record. UMS also wants to view all the applications for a specific open position.
Answer: C,D
Explanation:
UMS wants each Application to connect both to a Job Candidate and an Open Position, where:
One Job Candidate can apply for multiple Open Positions.
One Open Position can receive multiple Applications.This is a many-to-many relationship, which in Salesforce is implemented by using a junction object.
In this case, Application__c serves as the junction object between Job_Candidate__c and Open_Position__c.
Exact Extract:
"To create a many-to-many relationship, create two master-detail relationships on the junction object. Each master-detail relationship links the junction object to one of the objects you want to relate." - Salesforce Help | Create a Many-to-Many Relationship Step 1: On Application__c, create a Master-Detail relationship to Job_Candidate__c (Answer C).
Step 2: On Application__c, create a Master-Detail relationship to Open_Position__c (Answer D).
This setup allows:
Viewing all Applications related to a given Job Candidate.
Viewing all Applications related to a given Open Position.
Exact Extract:
"A junction object is a custom object with two master-detail relationships, and it is the key to building many-to-many relationships between two objects." - Salesforce Help | Junction Object Concepts Reference (Salesforce Platform App Builder documentation / Study Guide topics):
Salesforce Help | Create a Many-to-Many Relationship
Salesforce Help | Junction Object Concepts
Salesforce Platform App Builder Exam Guide | Data Modeling and Management
NEW QUESTION # 241
The Director of Marketing at Northern Trail Outfitters wants the app builder to create a formula field that tracks how many days have elapsed since a contact was sent a marketing communication. The director is only interested in whole units.
Which function should be used to return a date for calculating the difference?
Answer: D
Explanation:
TODAY() is the function that should be used to return a date for calculating the difference between today and the date a marketing communication was sent. According to the Salesforce documentation, "TODAY() returns the current date as a Date value." DATETIMEVALUE() converts a text value into a Date/Time value. DATEVALUE() converts a Date/Time value into a Date value. NOW() returns the current Date/Time value.
NEW QUESTION # 242
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