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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Smartforms | 8% - 12% | - Features and use cases of Smartforms - Create and manage Smartform templates |
| Topic 2: Architecture and Administration | 11% - 20% | - Company settings, permissions, and business rules configuration - Architectural components of SAP FSM |
| Topic 3: Mobile SAP Field Service Management Application | 11% - 20% | - Features and capabilities of mobile app - Accept, execute, and close service calls |
| Topic 4: Master Data Management | <10% | - Create, maintain, and integrate master data - Components and data model of MDM |
| Topic 5: Integrations | <8% | - End-to-end integration scenarios - Integration with SAP and third-party systems |
| Topic 6: Crowd Workforce | <8% | - Concept and benefits of Crowd Service - Manage crowd workforce assignments |
| Topic 7: Customer Self-Service | <8% | - Service request creation and execution - Self-service portal and process flow |
| Topic 8: Planning and Dispatching | 11% - 20% | - Create, assign, and manage service calls and resources - Features of planning and dispatching module |
| Topic 9: Analytics and Reports | <10% | - Access and use reporting tools - Generate and interpret reports for decision-making |
>> C-FSM-2601 High Passing Score <<
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NEW QUESTION # 20
What is the primary purpose of the RISE with SAP Methodology Dashboard?
Choose the correct answer.
Answer: A
NEW QUESTION # 21
What is the primary benefit of the Integrated Toolchain?
Choose the correct answer.
Answer: D
NEW QUESTION # 22
Which are the most commonly used integration platforms for SAP Field Service Management?
There are two correct answers.
Answer: B,C
NEW QUESTION # 23
How can smartform instances be created?
There are three correct answers.
Answer: A,B,C
NEW QUESTION # 24
Who provides strategic advice under the RISE with SAP Methodology?
Choose the correct answer.
Answer: B
NEW QUESTION # 25
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