Salesforce Energy-and-Utilities-Cloud資格問題対応 & Energy-and-Utilities-Cloudブロンズ教材

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Salesforce Energy-and-Utilities-Cloud 認定試験の出題範囲：

トピック	出題範囲
トピック 1	検出: 検出をマスターすることで、エネルギーおよびユーティリティクラウドの専門家が顧客のニーズを理解して文書化し、関係者の要件を調整し、エネルギーおよびユーティリティクラウドソリューションの現在のビジネスプロセスを分析する能力が確保されます。この基礎トピックでは、標準的な製品機能と比較して、プロセスとアーキテクチャのギャップを特定する能力を測定します。
トピック 2	エネルギーおよびユーティリティクラウドアプリケーションとソリューションのテストと展開: このトピックでは、Salesforce コアと Vlocity コンポーネントを統合する展開計画を概説して実行するエネルギーおよびユーティリティクラウドプロフェッショナルの能力を評価します。習得には、プロセスの検証、ユーザーテストの有効化、UAT マイルストーンの管理が含まれます。
トピック 3	実装: このトピックでは、ビジネスモデルを満たすように Energy and Utilities Cloud を構成し、ライセンスを管理し、注文の取得を設定し、販売後のプロセスを有効にする能力を評価します。また、データ移行の実行、サードパーティシステムの統合、関連コンポーネントの展開に関する熟練度も測定します。
トピック 4	ソリューション設計: ソリューション設計では、エネルギーおよびユーティリティクラウドコンポーネントを現在のアーキテクチャにマッピングし、ビジネスおよびデータモデルの要件を満たす将来の状態の設計を作成する専門知識を評価します。エネルギーおよびユーティリティクラウドの専門家は、展開ツールを活用しながら、アーキテクチャ、プロセス、およびセキュリティの考慮事項を定義する能力を実証する必要があります。

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Salesforceお客様にさまざまな種類のEnergy-and-Utilities-Cloud練習用トレントを提供して学習させ、知識の蓄積と能力の向上を支援したいと考えています。また、Energy-and-Utilities-Cloud学習ガイドを使用して、すべてのユーザーの質問に最短時間で専門家が回答できることを保証します。もう1つ、散発的な時間を最大限に活用して知識と情報を吸収するお手伝いをします。つまり、Energy-and-Utilities-Cloud試験対策を目指している他の類似企業と比較して、Energy-and-Utilities-Cloud試験問題のサービスと品質は、お客様と潜在的なクライアントから高く評価されています。

Salesforce Energy and Utilities Cloud Accredited Professional Exam 認定 Energy-and-Utilities-Cloud 試験問題 (Q18-Q23):

質問 # 18
An administrator for an energy company recently built a new FlexCard that shows whether a customer is enrolled in autopay.
How can the administrator put the new FlexCard in the Energy and Utilities Cloud Contact Center Console?

A. Create a VisualForce Page wrapper for the FlexCard and add it onte the page.
B. Create a Lightning Web Component wrapper for the FlexCard and add it onto the page.
C. Edit the Lightning Record or App Builder and place the FlexCard LIC onto the page.
D. Open the object's page layout and add the FlexCard LWC ante the layout.

正解：C

質問 # 19
An implementation team has requested an org containing the Energy and Utilities Cloud Large Account Sales Management application. After working with the app. they determine that they need the functionality of the homepage for agents and team leaders.
How does the team get the required components into their development environment?

A. The team needs to copy and paste the required components from their trial environment into their development environment.
B. The team should follow the documentation and migrate the required components into the* development environment.
C. The team should request the Energy and Utilities Cloud engineering team to deploy the necessary components into the project development environment.
D. The team should take a look at the application code, and then go and re-type the code into their development environment.

正解：B

解説：
When the implementation team requires specific components from the Energy and Utilities Cloud Large Account Sales Management application in their development environment, the recommended approach is to follow the Salesforce documentation on migrating components. This process involves identifying the necessary components and utilizing Salesforce ' s deployment tools (such as change sets or the Salesforce CLI) to move them from one environment to another. This method ensures a controlled and systematic approach to customization and development, aligning with Salesforce ' s best practices for environment management and application development. References = Salesforce documentation provides extensive guides on environment management and the migration of components between environments. This includes using deployment tools and following best practices to ensure seamless and efficient development processes:
https://developer.salesforce.com/docs/atlas.en-us.dev_lifecycle.meta/dev_lifecycle/

質問 # 20
An energy company implemented Energy and Utilities Cloud and deployed the Utility Self-Serve Portal. The next phase of the implementation includes a requirement to show a consumption history graph on the Self-Serve Portal.
What three things are needed to meet the requirement?

A. Develop or configure integration between Energy and Utilities Cloud and the energy company's customer information system to get the monthly usage information
B. Develop a new graph component to show the usage data, and connect it to the data source using integration procedures.
C. Use a standard graph component available in the Utility Self-Serve Portal Application as a starting point Then, modify the component and connect it to the right data source using integration procedures
D. Develop or configure integration between Energy and Utilities Cloud and the source system that contains the required data
E. Ask IT where the most suitable source of data that provides the required usage detail is. Assess the next steps based on the findings.

正解：A、C、D

解説：
To display a consumption history graph on the Self-Serve Portal for an energy company that has implemented Salesforce Energy and Utilities Cloud, the following steps are essential: B.Use a standard graph componentavailable within the Utility Self-Serve Portal Application as a starting point. Then, modify this component as necessary and connect it to the appropriate data source using integration procedures. This approach leverages existing resources to efficiently meet the requirement. C.Develop or configure integrationbetween Salesforce Energy and Utilities Cloud and the source system that contains the required data. This integration ensures that the graph component has access to accurate and up-to-date consumption data. D.Develop or configure integrationbetween Salesforce Energy and Utilities Cloud and the energy company's customer information system to obtain monthly usage information. This specific integration provides the detailed consumption data needed for the graph.
These steps collectively enable the display of consumption history in a graphical format, enhancing the user experience on the Self-Serve Portal by providing valuable insights into energy usage.References= Salesforce documentation on Energy and Utilities Cloud and development guides for creating and integrating custom components within Salesforce communities offer insights into fulfilling such requirements:https://developer.salesforce.com/docs

質問 # 21
The project team wants to use the Customer Acquisition Management application to set up and automate the customer enrollment and selling of utility products, services and offers to new customers A concern is raised about the final Ul layout, which needs to be adapted to the branding of the company.
What two processes can modify the look and feel of the application?

A. Modify the application Page Layout to change/add/remove selected elements
B. Modify the VEELogoCard FlexCard to change the customer logo.
C. Modify the VEEDigitalOrder Omniscript to adapt the look and feel to suit the company's requirements
D. Modify the VEEConsumerLandingScfeen FlexCard to change the background color, text font size, and style.

正解：C、D

解説：
In the Salesforce Energy and Utilities Cloud, customizing the UI to align with company branding during the customer acquisition process is crucial for maintaining a consistent user experience. Modifying the VEEDigitalOrder Omniscript allows for detailed customization of the customer journey and interaction points within the application, aligning it with the company's branding requirements. Additionally, altering the VEEConsumerLandingScreen FlexCard provides the capability to adjust visual elements such as background color, text font size, and style directly, ensuring the interface reflects the company's visual identity effectively.References= These customization processes are supported by Salesforce Energy and Utilities Cloud documentation, specifically in sections related to Omniscript and FlexCard configurations for enhancing user interfaces in utility applications.https://developer.salesforce.com/docs/atlas.en-us.omniscript_developer_guide.meta/omniscript_dev

質問 # 22
An energy company wants to show users monthly billed usage information when the user starts the Move Out guided business processes in Energy and Utility Cloud, The usage information is stored in a third-party system with available APIs.
Which three steps must the consultant complete to achieve the required outcome?
Choose 3 answers

A. Create a new Move Out process to invoke the Integration Procedure and present the result to the user.
B. Configure integration with Meter Data Management System
C. Modify the standard Move Out process to invoke the Integration Procedure and present the result to the user,
D. Configure integration with Customer Information System.
E. Configure Integration Procedure to fetch the data from the third-party system using available APIs.

正解：A、C、E

質問 # 23
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