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| Section | Weight | Objectives |
|---|---|---|
| Customer Discovery | 17% | - Analyze current state and future state processes - Conduct stakeholder interviews and workshops - Identify business needs, pain points, and objectives - Document business requirements and user stories |
| User Story Development | 20% | - Write clear and actionable user stories - Define acceptance criteria for user stories - Break down epics into manageable user stories - Manage user story backlog and prioritization |
| Collaboration with Stakeholders | 23% | - Build consensus on requirements and solutions - Conduct effective meetings and presentations - Facilitate communication between business and technical teams - Manage stakeholder expectations and priorities |
| Business Process Mapping | 17% | - Identify process gaps and improvement opportunities - Create process flow diagrams and documentation - Map current and future business processes - Analyze impact of changes on stakeholders |
| Requirements Management | 23% | - Manage requirements traceability - Prioritize requirements based on business value - Validate and verify requirements with stakeholders - Elicit and document functional and non-functional requirements |
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NEW QUESTION # 292
Cloud Kicks (CK) is planning a project to optimize its lead to cash process. CK needs someone to analyze data and draw business insights, understand business processes, and guide the business to the best implementation for the project.
Which role does CK need?
Answer: A
Explanation:
The role of the Business Analyst aligns with CK's needs for analyzing data, understanding business processes, and guiding implementation:
Core Responsibilities: A BA bridges the gap between business needs and technical solutions, ensuring optimal process improvements like the lead-to-cash process.
Salesforce Role Expectations: Salesforce BAs are trained to analyze data, document processes, and recommend best practices for implementations.
Collaborative Approach: A BA works closely with stakeholders, solution architects, and administrators to ensure successful project delivery.
NEW QUESTION # 293
A business analyst (BA) at Northern Trail Outfitters is preparing for a user acceptance testing (UAT) session for a global Sales Cloud project.
What should the BA do to engage the business most effectively during UAT"?
Answer: B
NEW QUESTION # 294
Which User access and sharing features would you use for the following use case: it is the first time a user logs in and they need to be sent an email with a way to authenticate their email.
Answer: D
Explanation:
Email Proof is the User access and sharing feature that would be used for the following use case: it is the first time a user logs in and they need to be sent an email with a way to authenticate their email. Email Proof is a security feature that requires users to verify their email address when they log in for the first time or change their email address. 2 FA, Single Sign-On, and Login Link are not User access and sharing features that would be used for this use case. References: https://help.salesforce.com/s/articleView?id=sf.
security_email_proof.htm&type=5
NEW QUESTION # 295
Over the past month, a business analyst (BA) has worked with various stakeholders at Cloud Kicks to document requirements for an upcoming Tableau implementation. A stakeholder suggested a revision to the requirements. The BA sent the updated requirements to the stakeholders and they signed off.
Where should the BA track this milestone?
Answer: B
NEW QUESTION # 296
Universal Containers (UC) has several teams working on a new application in Salesforce. Unfortunately, during the release process, it was discovered that the teams had overwritten each other's changes.
What should JC use to prevent this from happening in the future?
Answer: C
Explanation:
The tool that Universal Containers should use to prevent teams from overwriting each other's changes in the future is a version control system. A version control system is a tool that tracks and manages changes to code or configuration in a software project or enhancement. A version control system helps to prevent teams from overwriting each other's changes by allowing them to create and work on separate branches or copies of the code or configuration, merge their changes with the main branch or copy when they are ready, and resolve any conflicts or errors that may occur during the merge. A version control system also helps to maintain a history of changes, backup and restore previous versions, and collaborate and communicate with other team members. References: https://trailhead.salesforce.com/content/learn/modules/git-and-git-hub-basics/work- with-the-git-hub-workflow
NEW QUESTION # 297
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