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Microsoft AB-620 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Plan and configure agent solutions30โ€“35%- Plan an agent solution
  • 1. Evaluate security, compliance, and data privacy considerations
  • 2. Identify business requirements and use cases
  • 3. Define responsible AI and governance strategy
  • 4. Plan channels and deployment options
- Configure agent foundations
  • 1. Set up environment variables and configuration settings
  • 2. Configure knowledge sources and data connections
  • 3. Define topics, triggers, and conversation flows
  • 4. Design agent identity, personality, and instructions
Topic 2: Test, deploy, and manage agents20โ€“25%- Test and validate agent performance
  • 1. Debug and resolve errors or unexpected behavior
  • 2. Measure accuracy, relevance, and safety
  • 3. Create test cases and evaluation datasets
- Deploy and manage agent lifecycle
  • 1. Implement application lifecycle management (ALM)
  • 2. Prepare solutions for deployment
  • 3. Monitor usage, performance, and health
  • 4. Update, version, and retire agents
Topic 3: Build and extend agents in Copilot Studio40โ€“45%- Develop agent flows and logic
  • 1. Design adaptive cards and user interfaces
  • 2. Create and modify conversation flows
  • 3. Implement conditional logic and branching
  • 4. Use Power Fx expressions and functions
- Implement advanced capabilities
  • 1. Implement computer-use and advanced action agents
  • 2. Customize models and prompt engineering
  • 3. Add tools, actions, and automation
  • 4. Configure retrieval-augmented generation (RAG)
- Integrate with services and systems
  • 1. Integrate with Microsoft Foundry and MCP servers
  • 2. Implement multi-agent solutions and orchestration
  • 3. Connect to Microsoft 365, Azure, and external enterprise systems
  • 4. Connect to APIs, custom connectors, and Dataverse

>> Latest AB-620 Exam Topics <<

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Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions (Q132-Q137):

NEW QUESTION # 132
A company is building an agent topic in Copilot Studio. The topic must meet the following requirements:
* Collect structured user input in a single step.
* Store the submitted values for use later in the conversation.
You need to configure the topic based on the requirements.
Which two actions should you perform? Each correct answer presents part of the solution. Choose two.
NOTE: Each correct selection is worth one point.

Answer: A,D

Explanation:
Comprehensive and Detailed Explanation From Microsoft AB-620 Study Guide: The Ask with Adaptive Card node is the interactive topic element that waits for a card submission and stores the user's responses as variables. The card must contain input controls with unique identifiers and an Action.Submit button so the host returns the collected values to Copilot Studio. A Message node can display a card, but it is not the correct choice when the topic must collect and bind structured input in one step. Action.Execute is not consistently supported across Copilot Studio channels; Microsoft documents host-specific schema limits, and the default web chat does not support that action. Using the latest schema indiscriminately can therefore break portability. The card should target the lowest schema version required by every intended channel, validate required fields, and provide clear labels and error messages. After submission, the topic variables should be typed and checked before they are passed to tools or flows. Testing is required in each production channel because rendering and supported Adaptive Card features differ between Teams, web chat, and customer-service hosts. Study Guide alignment: Plan and configure agent solutions > Configure topics > Configure adaptive cards; Manage variables.


NEW QUESTION # 133
A company has an existing custom connector that is approved and available in the environment. A builder wants an agent in Copilot Studio to call the connector during a conversation to retrieve information from an internal system.
To meet the business needs, the solution must meet the following requirements:
The agent must make the connector available for topic steps.
The agent must run the connector call with a valid connection.
The connector call must receive the required input values at runtime.
You need to configure the agent so the custom connector can be used as a tool.
What should you configure for each requirement? To answer, move the appropriate configurations to the correct requirements. You may use each configuration once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 134
A company is building an agent in Copilot Studio.
The agent must meet the following requirements:
Responses must be grounded in approved internal content.
The agent must be able to retrieve information from configured data sources in a topic.
You need to configure the agent so that topic responses are grounded from custom data sources.
What should you configure?

Answer: B

Explanation:
Comprehensive and Detailed Explanation From Microsoft AB-620 Study Guide: A generative answers node inside the topic is the correct place to retrieve from configured knowledge sources for that specific conversational path. The node can use the user ' s message as input, search designated sources, and generate a grounded response from the retrieved content. Topic-level sources can override the broader agent-level set, which is useful when the topic must restrict itself to approved data. A custom prompt that merely instructs the model to use company information does not create or enforce a retrieval connection. Increasing the response limit affects length, not grounding. Analytics measures usage after the fact and cannot supply knowledge.
Adding SharePoint only at agent level is unnecessarily narrow and would not satisfy the requirement for custom sources configured within the topic. The builder should enable Search only selected sources when strict scoping is required and turn off general knowledge if no ungrounded fallback is allowed. Testing should inspect both the answer and the resource details to confirm that the intended source supplied the evidence.
Study Guide alignment: Plan and configure agent solutions > Configure topics > Configure generative answers node; Configure advanced agent responses with custom knowledge sources.


NEW QUESTION # 135
You deploy an agent in Microsoft Copilot Studio that triggers a cloud flow to update customer records in Microsoft Dataverse.
You observe the following after deploying the agent:
* Several runs fail because of a temporary authentication issue.
* The flow continues to trigger and generate additional failed runs.
You must:
* Stop additional failed executions while troubleshooting.
* Process a failed execution after resolving the authentication issue.
* Validate whether the most recent executions succeeded immediately after resolution.
You need to use the appropriate monitoring and management actions to restore normal flow operation and validate successful execution.
Which action should you perform for each requirement?

Answer:

Explanation:

Explanation:
Requirement
Correct action
Stop additional failed executions while troubleshooting.
Disable the flow.
Process a failed execution after resolving the authentication issue.
Resubmit the run.
Validate whether the most recent executions succeeded immediately after resolution.
Review the Activity history.
Disabling the flow is the appropriate containment action because it prevents the trigger from creating additional executions while the authentication connection is investigated and repaired. Cancelling one run affects only that particular execution and does not prevent subsequent trigger events. Deleting the flow is unnecessarily destructive, while changing the trigger condition would alter the flow's intended business logic.
After repairing the Dataverse connection or authentication credentials, the failed execution should be resubmitted . Resubmission processes the previous run again using its recorded trigger inputs, allowing the corrected connection to complete the actions without manually recreating the original event. Microsoft permits failed flow runs to be selected and resubmitted from their run history.
The Activity history is the appropriate place to perform immediate validation. It shows individual flow executions, their status, duration, and action-level details. By contrast, Analytics presents aggregated performance information and may not update immediately; Microsoft notes that run-related analytics visualizations can take up to 30 minutes to reflect activity.
Relevant study-guide area: Plan and configure agent solutions # Create and monitor agent flows in Copilot Studio # Monitor agent flows and implement error handling . See Monitor your agent flows and Cancel or resubmit flow runs .


NEW QUESTION # 136
A company must enable an agent in Copilot Studio to execute operations exposed by an external MCP server.
The MCP server publishes callable tools and requires authentication.
The agent must be able to invoke MCP tools during conversations.
You need to configure MCP tools so the agent can execute MCP tool calls.
What should you do?

Answer: B

Explanation:
You should add the Model Context Protocol (MCP) server directly to the agent's tool configuration in Microsoft Copilot Studio. Doing this automatically registers the published tools and sets up the underlying runtime bridge.
To enable a Copilot Studio agent to execute tools from an authenticated external Model Context Protocol (MCP) server, use the Microsoft Copilot Studio onboarding wizard to add the MCP server as a tool, supply the server endpoint URL, and configure your required authentication parameters Reference:
https://learn.microsoft.com/en-us/microsoft-copilot-studio/mcp-add-existing-server-to-agent


NEW QUESTION # 137
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