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Salesforce Sales-Admn-202 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Products: This section of the exam measures skills of Salesforce Administrators and covers setting up Products, Price Books, and Price Book Entries. It evaluates understanding of how the product catalog impacts CPQ data flow and the overall quoting process.
Topic 2
  • Orders, Contracts, Amendments, and Renewals: This section of the exam measures skills of Salesforce Consultants and covers understanding the data required for generating Orders and Contracts. It also involves creating renewal and amendment quotes, and deciding when to use Orders, Contracts, Subscriptions, and Assets to satisfy customer and business processes.
Topic 3
  • Approvals: This section of the exam measures skills of Salesforce Consultants and covers selecting and setting up native or Advanced Approvals. It ensures that approval processes meet business needs and align with quoting workflows.
Topic 4
  • Bundle Configurations: This section of the exam measures skills of Salesforce Consultants and covers setting up bundle structures to meet various business requirements. It evaluates the ability to configure Product Rules that ensure bundles work properly according to defined processes.

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Salesforce Certified CPQ Administrator Sample Questions (Q116-Q121):

NEW QUESTION # 116
In what way does Smart Approvals expedite the approval process?

Answer: D

Explanation:
Smart Approvals Overview:
Salesforce CPQ's Smart Approvals streamline the approval process by re-evaluating previously approved records to avoid redundant approvals.
Rejected Quotes Resubmission:
If a quote is rejected, and the user resubmits it without exceeding previously approved values, it bypasses the full approval chain and is sent directly to the person who rejected it. This functionality minimizes unnecessary delays and ensures efficient quote handling.


NEW QUESTION # 117
Universal Containers sells a bundle Product which contains many Features and Options. Users report that the bundle is difficult to configure due to a significant amount of scrolling to find the desired Features and Options. What are three ways the admin can adjust the design of this bundle to reduce scrolling in Configuration? Choose 3 answers

Answer: B,C,E

Explanation:
Requirement Overview:
Reduce scrolling in the configurator for a bundle with many Features and Options.
Solutions:
A). Option Selection Method = Add: Allows users to select options from a pop-up window instead of scrolling through the configurator.
D). Group Features into Tabs: Use the Category field to group Features into tabs for easier navigation.
E). Option Layout = Tabs: Configure the bundle to display Options in a tabular format, reducing scrolling.
Steps to Configure:
Set the Option Selection Method to Add on relevant Product Features. Populate the Category field on Product Features to group them into tabs. Change the Option Layout on the bundle Product to Tabs.
Validation:
Test the configurator to ensure the layout reduces scrolling and improves usability.


NEW QUESTION # 118
Universal Containers wants to introduce a new Support SKU to be sold in increments of 1 month. The product is non-renewable but the support agreement can be canceled before the agreed End Date.
What should the admin configure in the product to meet this requirement?

Answer: D

Explanation:
Requirement:
* Sell a non-renewable support SKU in 1-month increments, with the ability to cancel before the agreed end date.
Solution:
* SubscriptionType = One-Time: Ensures the product is treated as a one-time charge, not renewable.
* SubscriptionTerm = Number of Months: Allows the quote to define the length of the support agreement.
Why Other Options Are Incorrect:
* A and C: These configurations do not align with the requirement to sell support in defined monthly increments.
* D: Marking the product as Renewable contradicts the requirement that the product is non-renewable.
Salesforce CPQ Reference:
* SubscriptionType and SubscriptionTerm fields are detailed in the Subscription Products configuration guide .


NEW QUESTION # 119
A customer is implementing CPQ to support two languages. Which two portions of text can be translated using the Salesforce CPQ localization object? Choose 2 answers

Answer: A,C

Explanation:
Issue:
Quote Lines on Quote A are grouped incorrectly in the output document.
Possible Causes:
C: Quote Line Groups: Existing Quote Line Groups on the Quote override the Group Field setting in the template.
D: Group Field in Template Section: The Group Field value in the Line Items template section may cause unexpected grouping.


NEW QUESTION # 120
A user renewing a Contract that was uploaded during a data migration. There is no Opportunity or Quote associated to the Contract. Aftar renewing the Contract, the user has noticed that the Price Book on the Renewal Opportunity and Quote is incorrect. What should the admin do to resolve this issue?

Answer: C

Explanation:
When a user performs a contract renewal and finds that the Price Book on the Renewal Opportunity or Quote is incorrect, the issue often arises due to the absence of a Price Book reference on the original Contract. To address this, the Renewal Pricebook ID field on the Contract must be populated. This field ensures the correct Price Book is carried over during the renewal process.
Step 1: Understand the Renewal Pricebook ID Field
Field Location: The SBQQ__RenewalPricebookId__c field is on the Contract object. Purpose: It specifies which Price Book Salesforce CPQ should use for renewal quotes and opportunities created from the contract.
Without this field populated, Salesforce CPQ defaults to another Price Book, which can lead to inaccuracieste the Renewal Pricebook ID** Access the Contract Record:
Navigate to the relevant Contract record in Salesforce.
Edit the Contract:
Populate the Renewal Pricebook ID field with the 18-digit Salesforce ID of the desired Price Book.
This ID corresponds to the Price Book you want Salesforce CPQ to apply during renewals.
Save the Changes:
Ensure the field is correctly updated and the changes are saved .
Step 3: **
Attempt the renewal process again by clicking Renew on the Contract. Confirm that the Renewal Opportunity and associated Quote now reference the correct Price Book.
Step 4: Consider Automation for Future Accuracy
Automate Field Population:Use Process Builder or a Flow to automatically populate the Renewal Pricebook ID field based on the contract's associated Account or Opportunity. This reduces manual errors and ensures consistency.
Data Validation:Enforce validation rules to prevent contracts from being saved without a valid Renewal Pricebook ID .
By ensuring the Renewal Pricebook ID is coesolve the issue of incorrect Price Books during renewals and prevent similar occurrences in the future.


NEW QUESTION # 121
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