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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Overview:

Certification Vendor:	PeopleCert / AXELOS
Exam Name:	ITIL® 4 Specialist: High-velocity IT Exam
Exam Number:	ITIL-4-Specialist-High-velocity-IT
Related Certifications:	ITIL 4 Managing Professional ITIL 4 Specialist: Drive Stakeholder Value ITIL 4 Specialist: Create, Deliver and Support ITIL 4 Specialist: High Velocity IT ITIL 4 Foundation ITIL 4 Strategist: Direct, Plan and Improve
Real Exam Qty:	40
Exam Duration:	90 (113 for non-native English speakers)
Exam Price:	$350 - $450 USD
Passing Score:	70% (28 out of 40)
Available Languages:	German, Italian, Polish, Chinese, English, Portuguese (Brazil), French, Japanese
Exam Format:	Closed Book, Multiple Choice
Certificate Validity Period:	3 years
Recommended Training:	PeopleCert Official eLearning
Exam Registration:	PeopleCert Official Registration
Sample Questions:	Peoplecert ITIL-4-Specialist-High-velocity-IT Sample Questions
Exam Way:	Online proctored / Onsite, Closed book
Pre Condition:	ITIL 4 Foundation or ITIL v3 certification; completion of accredited training or official e-learning required
Official Syllabus URL:	https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-high-velocity-it-2814

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

Topic	Details
Topic 1	ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.
Topic 2	Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.
Topic 3	Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.
Topic 4	Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.
Topic 5	High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.

Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q39-Q44):

NEW QUESTION # 39
Which TWO are examples that can be handled as service requests?
1. A customer asks a service provider to design an app for staff to submit vacation requests.
2. A staff member asks for a new barcode scanner from an internal IT department.
3. A manager requires swift changes to user access rights for an employee.
4. A service provider establishes a channel for users to submit emergency changes.

A. 1 and 4
B. 2 and 4
C. 2 and 3
D. 1 and 3

Answer: C

NEW QUESTION # 40
A service provider is collecting requirements for a cloud-based document storage service. Which is an example of a utility requirement for this service?

A. The service will display a list of items uploaded by the user
B. The service must comply with data privacy regulations
C. The service must support multiple file formats for upload
D. The service should be available 99.9% of the time

Answer: A

NEW QUESTION # 41
A service consumer has asked a commercial service provider to develop a new document storage service. The service consumer has a limited budget and the employees that will use the service have a long list of requirements.
Which is the BEST approach for collecting the requirements?

A. Postpone the requirements gathering until a budget increase is approved
B. Work with the users to establish a set of requirements and involve the customer in clarifying and agreeing on the requirements
C. Use standard templates to define requirements without user input
D. Focus only on the most critical requirements to reduce costs

Answer: B

NEW QUESTION # 42
An organization is negotiating and agreeing the service levels for a social media site. Which is an example of a measure of utility that should be included in the service level agreement?

Answer:

Explanation:
The number of photo formats supported for upload

NEW QUESTION # 43
An organization is encouraging its staff to work from home instead of the office. This has caused changes to how and when users access services.
Which aspect of 'managing demand and opportunities' would provide a better understanding of this situation?

A. Monitoring service availability
B. Implementing resource optimization tools
C. Analyzing patterns of business activity
D. Creating new service level agreements

Answer: A

NEW QUESTION # 44
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