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Salesforce Plat-101 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Platform Foundations Exam (Plat-101)
Exam Number:PLAT-101
Available Languages:Japanese, French, English
Exam Duration:70 minutes
Passing Score:62%
Exam Format:Multiple-select (possible), Multiple-choice, Unscored pilot questions included
Exam Price:USD 75 / JPY 10,000 (plus applicable taxes)
Related Certifications:Salesforce Certified Platform App Builder
Salesforce Certified Platform Administrator
Salesforce Certified Marketing Cloud Engagement Foundations
Real Exam Qty:40 multiple-choice questions + up to 5 unscored questions
Certificate Validity Period:Not explicitly stated (Salesforce certifications typically require periodic maintenance via Trailhead maintenance modules)
Recommended Training:Salesforce Certification Exam Guide (Platform Foundations)
Salesforce Trailhead Platform Foundations Trailmix
Exam Registration:Official Salesforce Certification Exam Registration
Salesforce Certification Help / Exam Guide
Sample Questions:Salesforce Plat-101 Sample Questions
Exam Way:Online proctored or onsite testing center
Pre Condition:None (recommended up to ~6 months Salesforce user experience)
Official Syllabus URL:https://trailheadacademy.salesforce.com/certificate/exam-platform-foundations---Plat-101

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Salesforce Plat-101 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Navigation: This section of the exam measures the skills of Marketing Specialists and covers how users navigate Salesforce. It tests the ability to locate and access necessary information in given scenarios and to identify where different types of Salesforce customizations take place. The emphasis is on practical system navigation that supports marketing operations.
Topic 2
  • Reports & Dashboards: This section of the exam measures skills of Marketing Specialists and covers reporting and visualization in Salesforce. It includes describing how reports are built, how dashboards present insights, and how these tools help organizations monitor performance and make informed marketing decisions.
Topic 3
  • Salesforce Ecosystem: This section of the exam measures skills of Marketing Cloud Administrators and covers the overall Salesforce ecosystem. It focuses on understanding the different resources available for learning and skill development, recognizing how Salesforce Customer 360 products can be applied in real business use cases, and explaining how organizations make use of Salesforce in daily operations. It also highlights awareness of job roles and career opportunities within the Salesforce ecosystem.
Topic 4
  • Data Model: This section of the exam measures skills of Marketing Cloud Administrators and covers Salesforce’s data model. It involves understanding the relationship between core standard objects such as Accounts, Contacts, Leads, Opportunities, and Cases. The section also evaluates knowledge of ensuring data visibility through features and maintaining data integrity using the right tools in different business scenarios.

Salesforce Certified Platform Foundations Sample Questions (Q65-Q70):

NEW QUESTION # 65
A Salesforce standard profile end user is looking for specific information on an Opportunity record page.
They are overwhelmed by the required scrolling to see the page.
What should the user do to simplify the page to see only what they want?

Answer: C

Explanation:
Collapsing detail sections is a way to simplify the page to see only what the user wants, as it will hide the fields in that section and reduce the scrolling.


NEW QUESTION # 66
A salesforce associate at get Cloudy Consulting has been asked to analyze Service Cloud data to determine how many individuals have called in to the support center.
Which relationship on Case should the associate use?

Answer: B

Explanation:
The contact relationship on case is used to indicate the individual who has called in to the support center. The contact field on case is a lookup field that allows the user to select a contact from the related account or any other account. The owner relationship on case is used to indicate the user who is responsible for working on the case. The account relationship on case is used to indicate the company or organization that the case is related to.


NEW QUESTION # 67
A Salesforce associate wants a visual summary of opportunities in a list view. The associate would like to summarize, filter, and move opportunities along the pipeline.
What should they do to meet this requirement?

Answer: A

Explanation:
The opportunities Kanban view is a visual summary of opportunities in a list view, where the associate can summarize, filter, and move opportunities along the pipeline by dragging and dropping them.


NEW QUESTION # 68
A Salesforce associate at Get Cloudy Consulting is working with a user to view multiple records and their related records on the same screen. Currently, the user uses multiple browser tabs.
Which app should the associate recommend for the user to view multiple records and their related records on one screen?

Answer: B

Explanation:
The Salesforce Lightning Console is an app that allows the user to view multiple records and their related records on one screen, using tabs and subtabs. This can improve the user's productivity and efficiency.


NEW QUESTION # 69
Get Cloudy Consulting (GCC) wants to ensure the Annual Revenue field is a positive amount and does not exceed $100.
What should GCC use to ensure to opportunities meet these standards?

Answer: A

Explanation:
Validation rules are what GCC should use to ensure that opportunities meet the standards for the Annual Revenue field. Validation rules are a type of metadata that define a condition and an error message to display when the condition is not met. Validation rules can be used to enforce data quality and integrity by preventing users from saving records that do not meet the specified criteria. For example, a validation rule could be set up on the Opportunity object to check that the Annual Revenue field is a positive amount and does not exceed
$100. Assignment rules are a type of metadata that define how records are assigned to users or queues based on certain criteria. Assignment rules can be used to automate business processes by distributing records to the appropriate owners or teams. For example, an assignment rule could be set up on the Lead object to assign leads to sales reps based on their territory. Default values are a type of metadata that define a value that is automatically populated in a field when a new record is created, unless the user enters a different value.
Default values can be used to save time and ensure data consistency by prefilling fields with common or expected values. For example, a default value could be set up on the Lead Source field to indicate the most frequent source of leads, such as Web or Phone.


NEW QUESTION # 70
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