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Um für die HCA-Cloud-Zertifizierungsprüfung zugelassen zu werden, müssen Fachleute ein solides Verständnis der Salesforce-Grundlagen sowie Erfahrung in der Arbeit mit Salesforce Health Cloud haben. Diese Zertifizierung ist ideal für Gesundheitsfachkräfte, Salesforce-Administratoren und Lösungsarchitekten, die sich auf die Gesundheitstechnologie spezialisieren möchten.

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Die Salesforce Health Cloud ist eine gesundheitsspezifische CRM-Plattform, mit der Gesundheitsdienstleister Patientendaten verwalten, Patienteninteraktionen verfolgen und eine personalisierte Versorgung anbieten können. Die Plattform soll die Patientenergebnisse verbessern, indem Gesundheitsdienstleister effektiver zusammenarbeiten und ihren Patienten eine personalisierte Versorgung bieten.

Salesforce Health-Cloud-Accredited-Professional Prüfungsplan:

Thema	Einzelheiten
Thema 1	Discovery: This phase helps project managers identify personas and stakeholders based on customer use cases. It involves analyzing essential project capabilities to meet customer needs and gathering functional and technical requirements for successful outcomes.
Thema 2	Design: Here, health cloud professionals design solutions for Health Cloud features according to best practices and specific customer requirements. Patients, providers, and facilities are modeled using appropriate Health Cloud objects.
Thema 3	Deploy: Deployment managers use this skill to ensure pre- and post-deployment steps specific to each use case, ensuring a smooth transition from setup to operation that aligns with customer needs.
Thema 4	Implement: In implementation, Health Cloud administrators configure the finalized design specifications and best practices. Applications are tailored to customer needs, integrating OmniStudio components, and customizations as required.

Salesforce Health Cloud Accredited Professional Health-Cloud-Accredited-Professional Prüfungsfragen mit Lösungen (Q14-Q19):

14. Frage
How would a Health Cloud administrator indicate which tab should appear when a patient record is opened in the Patient Console?

A. In the CardView dropdown custom setting for that tab, select Subtab for Tab Type.
B. In the CardView dropdown custom setting for that tab, enable Default subtab.
C. Edit the Patient Card configuration for the tab and enable Default Subtab
D. In the CardView dropdown custom setting for that tab, enter Default for Category Name.

Antwort: B

15. Frage
Bloomington Caregivers is implementing Home Health scheduling with Health Cloud. It must ensure that those who need to schedule the visits have the right permission set license.
Which permission set license should a consultant assign in this scenario?

A. Manage Home Health
B. Field Dispatch Scheduler
C. Execute Health Scheduling
D. Healthcare visit Manager

Antwort: B

Begründung:
Implementing Home Health scheduling in Salesforce Health Cloud requires assigning appropriate permission set licenses to users responsible for scheduling patient visits.
Field Dispatch Scheduler Permission Set License:
The Field Dispatch Scheduler permission set license is designed for users who manage and schedule field service operations, including home health visits. Assigning this license grants schedulers access to functionalities necessary for coordinating and dispatching healthcare providers to patient locations. This includes capabilities such as:
* Scheduling Visits: Schedulers can create and manage appointments for initial assessments and recurring visits, ensuring that patients receive timely care.
Salesforce
* Resource Management: Effectively allocate healthcare providers based on availability, location, and required skills to meet patient needs.
* Access to Field Service Tools: Utilize tools within Salesforce to optimize routing, manage workloads, and monitor service delivery.
By assigning the Field Dispatch Scheduler permission set license, Bloomington Caregivers ensures that their scheduling personnel have the necessary access to efficiently coordinate home health services, thereby enhancing operational efficiency and patient satisfaction.
References:
Schedule Visits with Home Health
Home Health

16. Frage
An external provider wants to get a patient's allergy information from Bloomington Caregivers' Health Cloud system. Which Health Cloud API should a consultant recommend?

A. Patient Healthcare API
B. Interoperability API
C. AllergyMedication API
D. Clinical Summary Healthcare API

Antwort: B

Begründung:
To get a patient's allergy information from Bloomington Caregivers' Health Cloud system, an external provider should use the Interoperability API. This API allows external systems to access and exchange clinical data with Health Cloud using FHIR standards. The Interoperability API supports various FHIR resources, including AllergyIntolerance, which represents a patient's allergic or intolerant reaction to a substance1. AllergyMedication API, Patient Healthcare API, or Clinical Summary Healthcare API are not APIs that exist in Health Cloud.

17. Frage
An administrator is configuring security for a patient list.
Which three considerations should the administrator take into account to ensure proper access to the list? Choose 3 answers

A. Administrators can restrict access using HCPatientListSecurity custom setting.
B. Administrators can restrict access to patient or member lists using standard Salesforce sharing settings on the list.
C. When a user's field-level security restricts access to a field used as a display column, the column does not appear in the list.
D. Users with profile or permission sets that restrict access to an object cannot create a list using that object.
E. Administrators can create restriction rules to offset a private organization-wide default setting.

Antwort: A,C,D

Begründung:
When configuring security for patient lists in Salesforce Health Cloud, administrators must consider object-level, field-level, and list-level access to ensure data privacy and compliance with regulations like HIPAA. Below are the key considerations:
HCPatientListSecurity Custom Setting (A):
This custom setting allows administrators to define and restrict access to patient lists at a granular level. For example, administrators can control which users can view or interact with patient lists based on their role or department.
Field-Level Security Impact (C):
If a user's field-level security restricts access to a field included in the patient list's display columns, the column will not appear in the list. This ensures sensitive data is protected and only accessible to authorized users.
Object Access Restrictions (E):
Users with restricted object-level access (via profiles or permission sets) cannot create or view lists that utilize those objects. This ensures that unauthorized users cannot access or manipulate sensitive data.
Why Other Options Are Incorrect:
B: Restriction rules in Salesforce are used to provide additional access beyond organization-wide defaults (OWDs), not for patient lists.
D: Patient list access is managed through specific Health Cloud mechanisms, not standard Salesforce sharing settings.
Reference:
Health Cloud Security Overview
Field-Level Security Documentation

18. Frage
Which is true about choosing a care request type when setting up a new care request record?

A. A case record type can be chosen to identify a single care request type for each care request.
B. Any case record type can be chosen when creating care request.
C. A care request type cannot be chosen when creating a new care request.
D. Multiple care request types can be chosen for a single care request.

Antwort: A

19. Frage
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