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BCS PC-BA-FBA-20 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Investigating the Business Situation12.5%- Investigation techniques
  • 1. Observation
  • 2. Scenarios and prototyping
  • 3. Workshops
  • 4. Interviews
Topic 2: Making the Business Case5%- Business case development
  • 1. Investment appraisal
  • 2. Cost-benefit analysis
  • 3. Risk assessment
Topic 3: Documenting and Modelling Requirements10%- Requirements documentation
  • 1. Data modelling
  • 2. Use case modelling
  • 3. Process modelling
Topic 4: Improving Business Services and Processes12.5%- Business process improvement
  • 1. Business process redesign
  • 2. Gap analysis
  • 3. Process modelling
Topic 5: The Strategic Context for Business Analysis7.5%- Strategy analysis
  • 1. SWOT analysis
  • 2. PESTLE analysis
  • 3. MOST analysis
  • 4. Porter's Five Forces
Topic 6: Validating and Managing Requirements5%- Requirements management
  • 1. Change control
  • 2. Requirements validation
  • 3. Requirements traceability
Topic 7: Delivering the Requirements5%- Requirements delivery
  • 1. Iteration planning
  • 2. Agile delivery support
  • 3. Requirements readiness
Topic 8: Analysing and Managing Stakeholders10%- Stakeholder analysis
  • 1. Stakeholder management strategies
  • 2. Stakeholder categorisation
  • 3. Stakeholder identification
Topic 9: The Competencies of a Business Analyst2.5%- Business analyst competencies
  • 1. Professional techniques
  • 2. Business knowledge
  • 3. Personal qualities
Topic 10: The Business Analysis Service Framework2.5%- Framework concepts
  • 1. Business change lifecycle
  • 2. Business analysis process model
Topic 11: What is Business Analysis5%- Business analysis concepts
  • 1. Role and responsibilities of a business analyst
  • 2. Business change and improvement
  • 3. Origins and development of business analysis
Topic 12: Establishing the Requirements10%- Requirements engineering
  • 1. Requirements classification
  • 2. Requirements elicitation
  • 3. Requirements prioritisation
Topic 13: Delivering the Business Solution5%- Business solution implementation
  • 1. Post-implementation review
  • 2. Solution deployment
  • 3. Benefits realisation
Topic 14: Defining the Solution7.5%- Solution definition
  • 1. Business options
  • 2. Solution scope
  • 3. Feasibility assessment

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PC-BA-FBA-20 Exam Lab Questions, Exam PC-BA-FBA-20 Format

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BCS Foundation Certificate in Business Analysis V4.1 Sample Questions (Q82-Q87):

NEW QUESTION # 82
The change curve shows the range of emotions experienced by people when facing change.
One of the axes on the graph is Time; what is the other axis?

Answer: B


NEW QUESTION # 83
Halliday Holdings is embarking on a programme to improve its customer experience On joining the programme. Natasha wants to gain an understanding of how its current brand is perceived Which would be the BEST source of information for Natasha?

Answer: B

Explanation:
To determine the best source of information for Natasha to understand how Halliday Holdings' brand is perceived, we need to evaluate the options based on their relevance and objectivity.
Evaluation of Each Option:
A . Independent industry websites:
Independent industry websites often provide unbiased insights into how a company's brand is perceived by customers, competitors, and the market. These sources aggregate reviews, ratings, and expert opinions, making them a valuable resource for understanding external perceptions.
Conclusion: This is the best source .
B . The company website:
The company website reflects the organization's internal perspective and branding efforts. While useful for understanding how the company presents itself, it does not provide an external view of brand perception.
Conclusion: This is not the best source .
C . The company's organizational structure:
The organizational structure provides insights into the company's internal hierarchy and operations but does not relate to external brand perception.
Conclusion: This is not relevant .
D . The company's complaints procedures:
Complaints procedures reflect internal processes for handling customer issues but do not provide a comprehensive view of overall brand perception.
Conclusion: This is not the best source .


NEW QUESTION # 84
Which of the following BEST describes the purpose of a change strategy?

Answer: D

Explanation:
A change strategy outlines how an organization will move from its current state to its desired future state. Its purpose is to ensure a structured and effective transition.
Key Considerations:
* Ensuring the simplest way for transition: While simplicity is desirable, it is not the primary purpose of a change strategy.
* Ensuring the quickest way for transition: Speed is not the main focus; effectiveness and alignment with goals are more important.
* Achieving the transition between current state and future state: This accurately describes the purpose of a change strategy, which is to bridge the gap between where the organization is now and where it wants to be.
* Mapping the alternative options: While mapping options may be part of the planning process, it is not the ultimate purpose of the change strategy.
Evaluation of Each Option:
* A. Ensuring the simplest way for transition: Simplicity is a consideration but not the primary purpose of a change strategy. Conclusion: This is not correct .
* B. Ensuring the quickest way for transition: Speed is secondary to achieving an effective and sustainable transition. Conclusion: This is not correct .
* C. Achieving the transition between current state and future state: This is the core purpose of a change strategy, ensuring the organization moves effectively toward its goals. Conclusion: This is correct .
* D. Mapping the alternative options: Mapping options is part of the analysis phase, not the overarching purpose of the strategy. Conclusion: This is not correct .
Final Recommendation:
The best description of the purpose of a change strategy is:
C). Achieving the transition between current state and future state.


NEW QUESTION # 85
Which lifecycle accepts and expects changes during requirements so would cope well with a rapid pace of change?

Answer: B

Explanation:
The Iterative (or Agile) lifecycle model is specifically designed to deal with changing requirements and a rapid pace of change. Unlike linear models like Waterfall or the V model, which expect requirements to be fixed early, the iterative model delivers the solution in a series of repeated cycles (iterations/sprints). This approach embraces the reality that requirements will change as stakeholders learn more about the evolving product and the business environment shifts. It explicitly incorporates frequent feedback loops and allows for the adaptation of requirements throughout the project, making it the most flexible and suitable model for unstable or complex environments.
(Reference: BCS Requirements Engineering - Lifecycle Models, Agile/Iterative)


NEW QUESTION # 86
Business rules define how actions are to be performed. Under which of the following headings are business rules considered?

Answer: A


NEW QUESTION # 87
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