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| Section | Objectives |
|---|---|
| Topic 1: Audit Reporting and Follow-up | - Audit report preparation - Nonconformity identification and classification - Corrective actions and follow-up audits |
| Topic 2: Audit Principles and Standards | - Audit principles, ethics, and auditor competencies - ISO 19011 guidelines for auditing management systems |
| Topic 3: ISO 14001 Requirements | - Performance evaluation and continual improvement - Leadership and environmental policy - Planning (risks, opportunities, environmental aspects) - Support and operational control |
| Topic 4: Audit Execution | - Opening meeting and audit communication - Collecting and verifying audit evidence - Interview techniques and sampling methods |
| Topic 5: Audit Planning and Preparation | - Document review and checklist preparation - Audit program and audit plan development |
| Topic 6: Environmental Management Systems (EMS) Principles | - ISO 14001 structure and PDCA model - Fundamental EMS concepts and terminology - Context of the organization and interested parties |
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NEW QUESTION # 96
An internal auditor of a manufacturer of aluminium products for the car industry raised a nonconformity against section 6.2.2 of ISO 14001 in Report IA202. The nonconformity (NC3) stated:
" Top management has not analysed why none of the environmental objectives set for the last year have been met. " A third-party auditor reviewing the internal audit process came across the nonconformity and found that no corrective action was documented. The EMS Manager confirmed no action had been taken, but added he expected a number of objectives to be achieved in the next three months, so there was no need for further action. He explained in confidence that the organisation was fighting a takeover bid and resources for environmental projects had been cut.
From the information, select three nonconformities that the auditor could raise to ISO 14001.
Answer: D,F,H
Explanation:
In accordance with ISO 14001:2015, audit findings must reflect direct, verifiable evidence demonstrating a failure to fulfill explicit standard requirements across resource provision, objective management, and corrective action execution.
* Option E (Clause 10.2.a Nonconformity and corrective action): When an internal audit nonconformity is formally identified and reported (such as NC3 in Report IA202), Clause 10.2.a mandates that the organization react to the nonconformity and take action to control, correct, or deal with its consequences. The EMS Manager explicitly confirmed that no corrective action was taken or documented, constituting a clear nonconformity.
* Option F (Clause 7.1 Resources): Top management is obligated under Clause 7.1 to determine and provide the resources necessary for the establishment, implementation, maintenance, and continual improvement of the EMS. Cutting budget and resources for environmental projects, directly causing a total failure to achieve established environmental targets, constitutes a nonconformity against resource allocation obligations.
* Option H (Clause 6.2.2 Planning actions to achieve environmental objectives): Clause 6.2.2 dictates that when planning how to achieve environmental objectives, the organization must determine what will be done, what resources will be required, and how results will be evaluated. Failing to carry out planned actions to achieve objectives represents a direct failure under this clause.
The remaining options suggest speculative or overly prescriptive measures (such as notifying takeover bidders or setting new takeover-related objectives) that are not required by ISO 14001.
References: ISO 14001:2015 Clauses 6.2.2 (Planning actions to achieve environmental objectives), 7.1 (Resources), 10.2 (Nonconformity and corrective action), and CQI-IRCA ISO 14001 Lead Auditor Curriculum (Grading Audit Findings and Corrective Action Verification).
NEW QUESTION # 97
A management system meeting ISO 14001:2015 requirements is based on the Plan-Do-Check-Act (PDCA) cycle.
Which two elements of the management system are part of the 'Check' stage of the PDCA cycle?
Answer: B,E
Explanation:
As per ISO 14001:2015 Clause 10 (Improvement) and Clause 9 (Performance Evaluation):
The 'Check' phase includes activities that evaluate performance, such as:
Clause 9.1:
"The organization shall monitor, measure, analyze and evaluate its environmental performance." Clause 10.2:
"When a nonconformity occurs, the organization shall react to the nonconformity, evaluate the need for corrective action." Management review is part of the 'Act' phase (Clause 9.3), and Environmental Policy (Clause 5.2) belongs to
'Plan'.
Reference: ISO 14001:2015 Clauses 9.1, 10.2, 9.3, 5.2.
NEW QUESTION # 98
XM, a chain of 25 petrol stations, established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing an internal audit before the fourth certification cycle.
During the audit to the EMS Manager (EM), the following dialogue takes place:
You: Could you please give me some details on the inspection of underground tanks in each station?
EM: It's very simple. There is a regulation that requires an annual leak inspection.
You: Who performs these inspections?
EM: I personally contract the inspectors and submit the results to the local authority. These are the certificates submitted last year.
You: I see only 22 certificates. There are three missing.
EM: The tanks of those three stations will be removed next year and replaced by new ones. I phoned the local authority and they told me that I do not need to send any report of the tanks that will be changed.
Which one of the following would be your next question?
Answer: D
Explanation:
According to ISO 14001:2015 Clause 9.1.2 (Compliance Obligations) and Clause 7.4 (Communication):
The organization must retain evidence of compliance obligations and communications with regulatory bodies.
Verbal confirmation from the authority is insufficient; written confirmation ensures objective evidence for audit purposes.
Reference: ISO 14001:2015 Clause 9.1.2, 7.4.
NEW QUESTION # 99
An audit team leader arrives at a steel fabrication organisation that manufactures fire escape stairs to carry out a Stage 2 certification audit. At a meeting with the EMS Manager, she is told that they have won their biggest contract from a construction organisation to manufacture and install fire escape stairs. They appointed a subcontractor to perform the installation work. The EMS Manager wants the ISO 14001 audit extended to cover the installation site and has set environmental objectives for the subcontractor in line with the EMS policy below:
"It is the policy of the organisation to protect the environment by acting with responsibility at all times, to comply with relevant legislation and to set objectives that will enhance our environmental performance." The auditor seeks evidence of awareness of the environmental objectives set by management for installation subcontractor personnel.
From the following options, select two objectives that align with the policy.
Answer: B,F
Explanation:
The correct answers are B and C .
This question relates mainly to ISO 14001:2015 Clause 5.2 - Environmental policy , Clause 6.2 - Environmental objectives and planning to achieve them , and Clause 7.3 - Awareness .
B). Reducing environmental impacts - Correct
The policy states that the organisation is committed to protecting the environment and enhancing environmental performance. Reducing environmental impacts is directly aligned with this commitment, especially for installation activities where risks may include paint waste, spills, emissions, waste generation, and contamination of site drains.
C). Promoting environmental awareness - Correct
The policy says personnel should act responsibly and comply with relevant legislation. Subcontractor personnel need appropriate awareness so they understand how their work affects environmental performance and legal compliance.
The other options are not the best answers:
A). Planning for site environmental resources - Incorrect
Resources may be needed to achieve objectives, but this is more related to planning and support, not an environmental objective that directly aligns with the policy.
D). Complying with the EMS scope - Incorrect
The EMS scope defines boundaries and applicability. It is not normally an environmental objective.
E). Continual improvement of production performance - Incorrect
ISO 14001 focuses on continual improvement of the EMS and environmental performance, not general production performance.
F). Involvement of stakeholders - Incorrect
Stakeholder involvement may be relevant to context and communication, but it is not directly stated as an objective in the policy.
Therefore, the two objectives that best align with the policy are B. Reducing environmental impacts and C.
Promoting environmental awareness .
NEW QUESTION # 100
Which one of the following is not part of the required knowledge of a technical expert appointed to an audit team?
Technical experts should know:
Answer: A
Explanation:
Comprehensive and Detailed Explanation From Exact Extract ISO 14001 Compliance Auditor:
The correct answer is D. How to raise a nonconformity report .
A technical expert provides specialist knowledge to support the audit team, but does not act as an auditor.
ISO 19011 defines a technical expert as a person who provides specific knowledge or expertise to the audit team and states that a technical expert does not act as an auditor. ( cdn.standards.iteh.ai ) Because the technical expert is not acting as an auditor, raising a formal nonconformity report is not their responsibility. Nonconformities are audit findings made from evaluating audit evidence against audit criteria; this is the responsibility of auditors in the audit team. ISO 19011 defines audit findings as the result of evaluating collected audit evidence against audit criteria. ( cdn.standards.iteh.ai ) Options A, B, and C are relevant because a technical expert should understand the certification and audit context well enough to support the audit properly and know when to provide advice . However, they should not independently raise nonconformities.
Therefore, the option that is not part of the required knowledge of a technical expert is D .
NEW QUESTION # 101
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