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Cisco 700-805 Exam Overview:

Certification Vendor:	Cisco
Exam Name:	Cisco Renewals Manager
Exam Number:	700-805 CRM
Exam Format:	Multiple choice
Related Certifications:	Cisco Customer Experience Specialization
Exam Duration:	60 minutes
Available Languages:	English, Japanese
Sample Questions:	Cisco 700-805 Sample Questions
Exam Way:	Proctored test via Cisco authorized testing partner
Pre Condition:	Recommended for Cisco partner Renewals Managers; access to Cisco SalesConnect training resources.
Official Syllabus URL:	https://www.cisco.com/site/us/en/learn/training-certifications/exams/crm.html

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Cisco 700-805 exam is designed to validate the candidate's ability to manage and renew Cisco contracts and services for their customers. 700-805 exam covers a wide range of topics, including the renewal process, pricing and discounting strategies, contract negotiation, and customer engagement. 700-805 Exam is designed to help professionals develop the skills needed to effectively manage renewals and improve customer satisfaction.

Cisco Renewals Manager Sample Questions (Q79-Q84):

NEW QUESTION # 79
Which action can a renewals manager take to drive value in the account?

A. Manage and mitigate renewal risk
B. Align partners on training
C. Define the account forecast
D. Removing adoption barriers

Answer: A

NEW QUESTION # 80
Which approach? (Choose the best answer.)

A. Reward-led approach
B. Product-led approach
C. Solutions-led approach
D. Concerns-led approach

Answer: C

NEW QUESTION # 81
An important Cisco customer has a large number of individual licenses for Cisco One in Enterprise Networking and engages many Webex users.
The customer has expressed the intention to grow both groups and needs a compelling and simplified proposal.
Which Cisco offer represents the best value for the customer?

A. Suggest a simplified discount DSA with the total of licenses from each product Cisco One and Webex.
B. Prepare a Partner Branded Managed Service deal.
C. Propose to migrate to perpetual model.
D. Ask Cisco team to engage into a Smart Account or Enterprise Agreement annd propose a creation of a Customer Success Plan.

Answer: D

NEW QUESTION # 82
Which statement is the most accurate description of the Health Index?

A. an ongoing measurement of several key customer health indicators
B. an ongoing measurement of customer sentiment
C. a tool for service providers to determine what stage of the lifecycle to offering training solutions
D. a measurement tool for resolving specific product quality issues and adoption barriers

Answer: A

Explanation:
the Health Index is:
* An ongoing measurement of several key customer health indicators, such as adoption, satisfaction, retention, and expansion
* A tool that helps Cisco and partners monitor and improve customer outcomes and experiences
* A score that ranges from 0 to 100, where higher scores indicate better health References: 1: Customer Health Index - Cisco

NEW QUESTION # 83
How does Cisco define AT R?

A. ATR is the sum of RR and iARR, minus the attrition rate.
B. Contracts/subscriptions that have attrition terms revoked.
C. Any customer agreement where attrition has been an issue.
D. Contracts/subscriptions that are available to renew.

Answer: D

NEW QUESTION # 84
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