Salesforce-Slack-Administrator Studienmaterialien: Salesforce Certified Slack Administrator & Salesforce-Slack-Administrator Zertifizierungstraining

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Salesforce Salesforce-Slack-Administrator Prüfungsplan:

Thema	Einzelheiten
Thema 1	Workspace Administration: This domain assesses the competencies of Salesforce administrators in creating and managing Slack workspaces to meet organizational needs. Candidates will determine when a new workspace should be created and manage the approval process for workspace creation.
Thema 2	Channel and User Group Administration: This section measures the skills of Salesforce Administrators in setting up and managing Slack channels. Candidates will learn when to use channels versus direct messages or group DMs, as well as when to opt for public or private channels.
Thema 3	Fundamentals: This section of the exam measures the skills of Salesforce Administrators and covers the key privileges and responsibilities associated with each Slack user role. Candidates will identify unique features of Slack's paid plans and understand the common responsibilities shared by Admins and Owners. Additionally, this section emphasizes the importance of workspace and organization-level settings and dashboards, focusing on how they contribute to effective Slack management.
Thema 4	Enabling Slack Success: This section focuses on the skills of Admins to develop a vision for Slack within their organization. Candidates will use analytics dashboards to track usage and make recommendations based on data insights, such as channel archival or promoting best practices.
Thema 5	App Administration: This section evaluates the skills of Slack Administrators in managing applications within Slack. Candidates will summarize the value of interoperability for both decision-makers and end-users while learning to use Workflow Builder for automating tasks.

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Salesforce Certified Slack Administrator Salesforce-Slack-Administrator Prüfungsfragen mit Lösungen (Q113-Q118):

113. Frage
What actions can Channel Managers take on channels they are assigned?

A. Convert channels from public to private
Restore a deleted channel
Access audit logs in Slack
B. Add, remove, and edit user roles
Rename or archive channels
Add and manage other Channel Managers
C. Convert channels from public to private
Restore a deleted channel
Add and manage other Channel Managers
D. Convert channels from public to private
Rename or archive channels
Add and manage other Channel Managers

Antwort: D

Begründung:
According to Slack's official documentation:
"Channel Managers can rename and archive channels, convert public channels to private (but not vice versa), and add/manage other Channel Managers." They cannot restore deleted channels (B, D) or manage user roles in the org-wide sense (C).
(Reference: Slack Administration Study Guide - Channel Manager Role Capabilities)

114. Frage
Paul leads an accounting team and is implementing a new expense reporting system.
He wants to update employees on the status of the system's rollout to different offices. He also wants to post links to help articles and online trainings that the team can use as resources. However, he wants to maintain control over the flow of information for these updates and would like to minimize off-topic discussion.
Which of the following would help him achieve his goal?

A. Create a new public workspace called "Expenses" with access granted to all employees.
B. Create a new invite-only workspace called "Expenses."
C. Create a private channel called #expense-system-updates with all employees added.
D. Create a public announce-only channel for the expense system.

Antwort: C

115. Frage
You're an Org Admin at a company that recently rolled out Enterprise Mobility Management (EMM) to its employees.
You start receiving reports that users are being signed out of Slack unexpectedly after EMM activation.
What is the most likely cause of the sign out?

A. When activating EMM, you did not enable "Keep users signed in."
B. The members did not set up EMM within the 72-hour window.
C. EMM requires users to sign in every 72 hours to ensure compliance.
D. The users need to update their device operating systems.

Antwort: B

Begründung:
Slack EMM documentation states:
"After EMM is activated, users must complete the EMM setup within a 72-hour window or they will be automatically signed out from Slack." EMM does not force re-authentication every 72 hours (C). Device OS updates (A) are not mandatory for EMM sign-ins. "Keep users signed in" (D) relates to desktop sessions more than mobile EMM enforcement.
(Reference: Slack Administration Study Guide - Enterprise Mobility Management (EMM) Setup Requirements)
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116. Frage
During a re-org within your organization, a decision is made to rename the Information Technology (IT) department to Business Technology (BT). As a result of this change, a large number of channels will need to update the prefix #it- to #bt-. The individual who created the #it-channels is no longer with the organization.
What is the most efficient strategy to ensure the channel prefixes are updated?

A. Use your preference menu to create an automatic keyword notification for IT and BT.
B. Promote members leading the IT to BT department name change initiative to the Channel Manager role In the key channels.
C. Join all public IT channels and request access to private chanpefs.in order to update the channel settings.
D. Write a script using the channels API to rename all channels with "#it-to "#bt-" in bulk.

Antwort: D

117. Frage
You're a Workspace Owner introducing Slack to your organization for the first time.
In order to encourage employees to use Slack, you've organized a contest to see who can send the most messages in Slack channels in a week.
What's the best way to determine the winner?
(Select the best answer.)

A. Install a custom bot in each channel to count all messages,
B. View the Members tab in the Slack analytics dashboard.
C. View the Channels tab in the Slack analytics dashboard.
D. Export messages from your workspace to view message data offline.

Antwort: C

118. Frage
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