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Salesforce Energy-and-Utilities-Cloud Exam Overview:
| Certification Vendor: | Salesforce |
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| Exam Name: | Salesforce Energy and Utilities Cloud Accredited Professional Exam |
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| Exam Number: | Energy-and-Utilities-Cloud |
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| Related Certifications: | Salesforce Energy and Utilities Cloud Accredited Professional |
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| Exam Duration: | 90 minutes |
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| Exam Format: | Multiple choice, Multiple select |
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| Certificate Validity Period: | No expiration |
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| Real Exam Qty: | 60 |
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| Passing Score: | 65% |
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| Exam Price: | USD 150 |
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| Available Languages: | English |
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| Sample Questions: | Salesforce Energy-and-Utilities-Cloud Sample Questions |
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| Exam Way: | Online proctored or in-person at a testing center via Webassessor platform |
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| Pre Condition: | Salesforce recommends hands-on experience with Energy and Utilities Cloud implementation |
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| Official Syllabus URL: | https://trailhead.salesforce.com/en/credentials/accreditedprofessionaloverview |
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>> Latest Energy-and-Utilities-Cloud Exam Topics <<
Energy-and-Utilities-Cloud Valid Exam Test - Energy-and-Utilities-Cloud Reliable Exam Sample
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| Topic | Details |
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| Topic 1 | - Test and Deploy Energy and Utilities Cloud Applications and Solutions: This topic evaluates the capacity of Energy and Utilities Cloud professionals to outline and execute a deployment plan that integrates Salesforce core and Vlocity components. Mastery includes validating processes, enabling user testing, and managing UAT milestones.
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| Topic 2 | - Solution Design: Solution design evaluates expertise in mapping Energy and Utilities Cloud components to current architectures and crafting future state designs that fulfill business and data model requirements. Energy and Utilities Cloud professionals must demonstrate the ability to define architecture, processes, and security considerations while leveraging deployment tools.
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| Topic 3 | - Discovery: Mastering discovery ensures proficiency of Energy and Utilities Cloud professionals in understanding and documenting customer needs, aligning stakeholder requirements, and analyzing current business processes for Energy and Utilities Cloud solutions. This foundational topic measures the ability to identify gaps in processes and architecture compared to standard product capabilities.
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| Topic 4 | - Implementation: The topic assesses the ability to configure Energy and Utilities Cloud to meet business models, manage licenses, set up order capture, and enable post-sales processes. It also measures proficiency in executing data migration, integrating third-party systems, and deploying relevant components.
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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q49-Q54):
NEW QUESTION # 49
An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
What's the preferred method to configure the application security to meet the requirement?
- A. A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.
- B. A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.
- C. A consultant should create new permission sets to grant appropriate access to all required objects.
- D. The Customer Acquisition Management application cannot support unauthenticated self serve portal users
Answer: A
Explanation:
For the Customer Acquisition Management application to support unauthenticated self-serve portal users, the correct configuration of permission sets is crucial. The EnergyRuntimeB2CSales sample permission set designed for Guest User profiles enables unauthenticated users to interact with necessary parts of the application without compromising security or functionality. Additionally, the EnergyRuntimeB2CSalesCustomerCommunityUser permission set provides authenticated community users with appropriate access rights, ensuring a seamless user experience across both authenticated and unauthenticated scenarios.
Reference = The setup and configuration of these permission sets are discussed in the Salesforce Energy and Utilities Cloud security and user management documentation, ensuring applications like Customer Acquisition Management are accessible yet secure.
NEW QUESTION # 50
A customer has recently installed Energy and Utilities Cloud Which specific license enables an energy company's partners to access applications via a web portal?
- A. Energy and Utilities Base Service
- B. Energy and Utilities Base
- C. Energy and Utilities Base for Digital Experience Partner
- D. Energy and Utilities Cloud for Digital Experience User
Answer: C
Explanation:
The Energy and Utilities Cloud by Salesforce enables energy companies to connect with their partners through dedicated licenses that cater to digital experiences. The "Energy and Utilities Base for Digital Experience Partner" license is specifically designed for partner users who need access to applications via a web portal.
This license type provides the necessary access rights and functionalities tailored for partners, ensuring they can efficiently use the Energy and Utilities Cloud's resources in a collaborative environment tailored to the unique needs of energy sector partnerships.
References= The details about licensing and partner access can be found under the Salesforce Energy and Utilities Cloud documentation, specifically in the sections discussing user licensing and partner portal configurations. More comprehensive information is available on Salesforce's official resources and documentation regarding the Energy and Utilities Cloud product, focusing on configuration and user license management.
NEW QUESTION # 51
Which two standard Energy and Utilities Cloud data model characteristics are used to differentiate B2B and B2C customers?
- A. Person accounts are used to represent B2C customers.
- B. Accounts with RecordType Consumer are used to represent B2C customers
- C. Accounts with RecordType Business are used to represent B2B customers.
- D. Accounts with RecordType Service are used to represent B28 customers
Answer: B,C
Explanation:
In the standard Salesforce Energy and Utilities Cloud data model, B2B and B2C customers are differentiated as follows: A. Accounts with RecordType "Business" are used to represent B2B customers. This RecordType is designed to capture information relevant to business accounts, including details specific to companies and organizations. B. Accounts with RecordType "Consumer" are used to represent B2C customers. This RecordType is tailored to individual consumers, focusing on personal account information and individual customer interactions.
This distinction in the data model facilitates the management of diverse customer types within the energy and utility sector, allowing for tailored interactions and services. Reference = Salesforce Energy and Utilities Cloud documentation provides insights into the data model, including the differentiation between B2B (Business) and B2C (Consumer) customers using specific RecordTypes, which is critical for managing customer relationships and data: https://developer.salesforce.com/docs/atlas.en-us.industries_energy_and_utilities.meta/industries_energy_and_utilities/
NEW QUESTION # 52
An energy and utility company relies on a third-party pricing application for multi-site quotes. The utility company wants Salesforce to manage the multi-site quotation process and continue to use the third-party pricing application.
How can the utility company meet these requests using Energy and Utilities Cloud?
- A. Only CPQ pricing is available; requesting pricing for a master Quote or Order from an external source is not available,
- B. Duplicate the third-party pricing application prices into the Salesforce Price list.
- C. Use the external pricing feature to send and receive pricing requests from an external pricing engine.
- D. Install the "Third Party Pricing Application" DataPack from the Process Library.
Answer: C
NEW QUESTION # 53
A consultant is facilitating their first requirements gathering session with an energy company in the initial stages of an Energy and Utilities Cloud project and is trying to get clarify on business requirements. The decision will impact numerous contractor organizations that employ the technicians, so the solution should ensure work is distributed fairly and consistently.
Which two approaches can the consultant take to achieve a consensus while building trust?
- A. Demonstrate expertise right away to achieve the fastest stakeholder agreement
- B. Ask probing questions to understand and document the needs of all stakeholders.
- C. Focus primarily on the contractor organization's concerns.
- D. Propose compromises between stakeholders that could result in collective positive outcomes.
Answer: B,D
Explanation:
In the context of facilitating a requirements gathering session for an Energy and Utilities Cloud project with multiple stakeholders, the consultant should aim to build consensus and trust by proposing compromises that could lead to collective positive outcomes and by asking probing questions to understand and document the needs of all stakeholders. This approach ensures that the consultant acknowledges and addresses the concerns and requirements of each party involved, promoting a collaborative environment where solutions are developed with the collective best interest in mind. Reference = The Salesforce Energy and Utilities Cloud documentation on stakeholder engagement and requirements gathering emphasizes the importance of understanding stakeholder needs and finding common ground through effective communication strategies: https://www.salesforce.com/products/industries/energy-and-utilities/resources/
NEW QUESTION # 54
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