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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Agentforce Life Sciences Consultant Exam |
| Exam Number: | ALS-Con-201 |
| Exam Format: | Multiple-select, Multiple-choice, Scenario-based questions |
| Exam Duration: | 105 minutes |
| Related Certifications: | Salesforce Certified Data 360 Consultant Salesforce Certified Agentforce Specialist Salesforce Certified Platform Administrator |
| Real Exam Qty: | 60 scored questions + up to 5 unscored questions |
| Available Languages: | English |
| Exam Price: | USD 200 (plus applicable taxes) |
| Passing Score: | 62% |
| Recommended Training: | Agentforce Life Sciences Consultant Trailhead Path Life Sciences Cloud Customer Engagement Training |
| Exam Registration: | Schedule Salesforce Certification Exam Salesforce Certification Exam Registration |
| Sample Questions: | Salesforce ALS-Con-201 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | Salesforce recommends experience as a Salesforce Consultant, Architect, Developer, or Business Analyst, plus familiarity with life sciences industry processes. Salesforce Certified Platform Administrator is a required prerequisite. |
| Official Syllabus URL: | https://help.salesforce.com/s/articleView?id=005305357&type=1 |
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NEW QUESTION # 83
Choose 1 option.
Cumulus Pharma implemented a custom predictive model outside of Salesforce to determine the optimal product message for Healthcare Providers (HCPs). The company wants to display these recommendations to its field sales teams within Salesforce.
Which object should an Agentforce Life Sciences Consultant load the external scores and rankings into to use the Next Best Message feature?
Answer: B
Explanation:
The correct answer is A because Next Best Message uses product-message scoring data at the territory-account-product-message level. Salesforce's Life Sciences Cloud Developer Guide states that Next Best Message provides tailored and relevant messages for each product associated with an account. Salesforce also documents the related scoring object and describes the calculation agent used to calculate the territory account product message score based on various metrics.
The scenario says Cumulus Pharma already has a custom predictive model outside Salesforce. The goal is not to build the model inside Salesforce, but to surface the model's results to reps through the standard Next Best Message capability. Therefore, the external scores and rankings should be loaded into the object that stores ranked product-message recommendations for accounts in territories: Territory Account Product Message Score.
Option B, Visit Recommendation, is not the best answer because the requirement is specifically about product messages for HCPs, not general recommendations tied to a visit. Option C, Score Explainability Info, may support interpretation or explanation of scoring, but it is not the primary object used to load the external product-message score and ranking. To use Next Best Message with external model outputs, the consultant should load the results into Territory Account Product Message Score.
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NEW QUESTION # 84
Choose 1 option.
Cumulus Pharma wants to use the Remote Engagement feature so field sales reps can conduct video calls with Healthcare Providers (HCPs). The Agentforce Life Sciences Consultant has already configured the Twilio External Credentials and the Experience Cloud site; however, when they test the video connection, the media fails to load.
Which step should the consultant complete to allow the video traffic to connect securely?
Answer: B
Explanation:
The correct answer is A because Remote Engagement video traffic requires Twilio endpoints to be trusted by the Salesforce org. Salesforce Help for setting up Twilio for Remote Engagement states that participants can connect to video calls by adding Twilio WSS endpoints as Trusted URLs in the Salesforce org. This is specifically required for secure video-call connectivity, which directly matches the symptom in the question: the Twilio credentials and Experience Cloud site are configured, but the video media fails to load.
Twilio External Credentials handle authentication and connection details for the integration, and the Experience Cloud site provides the HCP-facing remote engagement experience. However, browser and Salesforce security controls still need to allow the required Twilio WebSocket Secure traffic. If those URLs are not trusted, the page can load while the actual audio/video media connection fails.
Option B is incorrect because assigning a field-sales permission set to the Site Guest User would be inappropriate and overly permissive. The issue is media connectivity, not guest-user access to sales functions. Option C is also incorrect because a trigger handler for remote-session invitations would relate to record automation or invitation behavior, not secure loading of Twilio video traffic. Therefore, the consultant must add Twilio's required endpoints to Trusted URLs.
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NEW QUESTION # 85
Choose 1 option.
Cumulus Pharma uses a geographic territory model where "Bay Area General Hospital" is aligned to the "San Francisco North" territory based on zip code. A Healthcare Provider (HCP), whose primary office address is located in Beverly Hills, falls under the "Los Angeles South" territory. However, this HCP also actively treats patients at Bay Area General Hospital. The HCP should be automatically aligned to the "San Francisco North" territory as well, ensuring the local field sales rep can manage the relationship based on the HCP's work at the hospital.
Which configuration in the Agentforce Life Sciences Admin Console meets this requirement?
Answer: A
Explanation:
The correct answer is C because the HCP should be aligned to the San Francisco North territory based on an affiliation relationship with Bay Area General Hospital, not based on the HCP's primary address. Salesforce Life Sciences Cloud documentation explains that affiliation alignment rules are used to automatically align affiliated accounts to specific territories, and that rules can be created based on criteria such as account type and affiliation details. Salesforce also describes territory alignment for affiliated accounts as a way to determine which accounts users can view and manage based on affiliation-based territory logic.
In this scenario, the hospital is already aligned to San Francisco North through geography. The HCP's personal primary address places them in Los Angeles South, but their active work relationship with Bay Area General Hospital means they should also be aligned to San Francisco North. An affiliation alignment rule can evaluate that relationship and the relevant Affiliation Role, such as "Affiliated Practice," so the HCP is automatically aligned to the hospital-based territory.
Option A is incorrect because a geo assignment rule using the hospital zip code would not apply correctly to an HCP whose primary address is in Beverly Hills. Option B is incorrect because the relationship is not described as a parent-account hierarchy; it is an affiliation. Therefore, the correct configuration is an affiliation alignment rule with the appropriate territory and affiliation role.
NEW QUESTION # 86
Choose 1 option.
Which permission is needed for a user to conduct a self-audit of their inventory count?
Answer: C
Explanation:
The correct answer is C: Perform audits of Inventory Count Assessment records user permission. In Life Sciences Cloud sample inventory management, Inventory Count Assessment records are used to support inventory count and audit processes. Salesforce documentation distinguishes between conducting or performing an audit and requesting an audit. The wording in the question asks which permission is needed for a user to conduct a self-audit of their inventory count. Because the action is to perform the audit, the required permission is the user permission that allows users to perform audits of Inventory Count Assessment records.
Option A is incorrect because the Life Sciences Field Sales Representative permission set alone should not be assumed to include every inventory audit capability by default. Salesforce Life Sciences sample inventory features use specific user permissions for different inventory audit actions, so the named permission is the safer and more precise answer. Option B is incorrect because "Request audits of multiple Inventory Count Assessment records" is related to submitting or requesting audits, especially peer-audit-style workflows, not personally conducting the self-audit. Salesforce Help notes that requesting a peer audit requires the Request Multiple Inventory Count Assessment Audits user permission, which confirms that request permission is separate from the permission to perform audits.
Therefore, for a self-audit where the user is actually conducting the audit activity, the correct permission is "Perform audits of Inventory Count Assessment records."
NEW QUESTION # 87
Choose 1 option.
Cumulus Pharma requires field sales reps to collect product-specific communication preferences from Healthcare Providers (HCPs) during a visit.
Which configuration helps the reps manage and track consents for specific products?
Answer: A
Explanation:
The correct answer is B because the requirement is product-specific consent tracking. Salesforce's Life Sciences Consent Management data model is designed for capturing and managing HCP consent and communication preferences. The model includes objects such as Communication Subscription, Communication Subscription Consent, Contact Point Consent, and Life Science Marketable Product, which together support consent management across communication channels and products.
When a field sales rep captures whether an HCP agrees to receive communications for a specific product, the consent must be tied both to the communication/contact point consent and to the relevant Life Sciences Marketable Product. A Life Sciences Marketable Product Consent record provides that product-level association, allowing the organization to track consent preferences for a particular product rather than only a general channel or subscription.
Option A is incorrect because Data Use Purpose represents the purpose for using data, such as marketing or communication, but it does not by itself create a product-specific consent relationship between an HCP's contact point and a marketable product. Option C is also incorrect because adding a custom lookup to Communication Subscription Consent would be unnecessary and less aligned with the standard Life Sciences consent model. The best-practice configuration is to use the standard product-consent relationship by creating a Life Sciences Marketable Product Consent record linked to the relevant Contact Point Consent and product.
NEW QUESTION # 88
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