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| Section | Weight | Objectives |
|---|---|---|
| Information Security | 15% | - Threats, vulnerabilities, and risks - Security controls: access, encryption, backups - Data protection and compliance basics |
| Software and Operating Systems | 20% | - File management, installation, and updates - Types of software: system vs application - OS fundamentals: Windows, macOS, Linux |
| Introduction to IT as a Discipline | 15% | - IT roles and career paths - IT department functions and business support - Ethics and professional responsibilities in IT |
| Data Management and Business IT | 10% | - IT infrastructure, continuity, and support - Databases and data storage concepts |
| Computer Hardware | 20% | - Input/output devices and peripherals - Core components: CPU, memory, storage - System architecture and performance factors |
| Networking Concepts | 20% | - TCP/IP, IP addressing, and connectivity - Network types, topologies, and protocols - Internet, cloud, and remote access technologies |
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NEW QUESTION # 11
What is scope creep?
Answer: A
Explanation:
Scope creep refers to the uncontrolled and often unmanageable growth of a project's requirements or 'scope' once it's underway1. Here's a breakdown:
1.Project Scope:
oProject scope defines the outline of requirements and deliverables for a project.
oIt's usually established at the beginning of project planning and captured in project plans, roadmaps, or briefs.
2.What Is Scope Creep?
oScope creep occurs when the asks and deliverables exceed the pre-set project scope.
oStakeholders add more deliverables or push back deadlines, leading to changes beyond the original plan.
oThese changes can delay the project timeline, increase costs, and impact quality.
3.Examples of Scope Creep:
oMissed Deadlines: When team leads extend deadlines without clear instructions, causing work to never feel
"done."
oExternal Changes: Unexpected events (e.g., macroeconomic shifts, natural disasters) lead to extra work and adjustments.
oResource Constraints: Trying to achieve the same goals with fewer resources, affecting overall project status.
4.Preventing Scope Creep:
oClear Communication: Define scope upfront and communicate changes transparently.
oScope Management: Regularly review and manage scope throughout the project.
oAgile Methods: Use Agile practices to adapt to changes while maintaining focus on objectives.
Remember, managing scope effectively is crucial for project success!
References:
*Scope Creep: Definition, Examples & How To Prevent It - Forbes Advisor
*What is Scope Creep and 7 Ways to Avoid it - Asana
*Scope creep - Wikipedia
*What Is Scope Creep? | Definition and Overview - ProductPlan
NEW QUESTION # 12
Which IT role is responsible for installing new hardware and troubleshooting existing hardware?
Answer: C
Explanation:
*Explanation: System administrators manage the upgrade and installation of new hardware and software, perform troubleshooting to address any problems with computer systems, and assess viruses and potential threats to a company's network1.
Therefore, the correct answer is D. System administrator.
NEW QUESTION # 13
Which item is an input device?
Answer: C
Explanation:
An input device is any hardware device that sends data to a computer, allowing you to interact with and control it. Input devices enable users to input information into the computer system. Let's break down the options:
*Flash Drive (A): A flash drive (also known as a USB drive or thumb drive) is a storage device, not an input device. It allows you to store and transfer data but does not directly input data into the computer.
*CD (B): A CD (compact disc) is also a storage medium, typically used for storing audio, video, or software files. Like a flash drive, it is not an input device.
*Scanner : A scanner is a classic example of an input device. It captures physical documents, images, or text and converts them into digital data that the computer can process. Scanners are commonly used for tasks like digitizing photos, creating PDFs, or scanning documents.
*Printer (D): A printer is an output device, not an input device. It produces hard copies (printed documents) based on digital data received from the computer.
In summary, the correct answer is C. Scanner, as it directly inputs data into the computer system.
References:
1.Computer Hope: What is an Input Device?
2.BBC Bitesize: What are input and output devices?
NEW QUESTION # 14
An IT department employee is identifying the Boolean data in a system. What is one example of this type of data?
Answer: C
Explanation:
Boolean data represents a logical value with only two possible states, typically true or false. In Information Technology, Boolean types are foundational for conditions, comparisons, control flow, and database fields that store yes-or-no style information. The example, "Whether a number is positive or not," fits Boolean data because the statement can be evaluated as true if the number is greater than zero, or false otherwise. This two- state characteristic is exactly what defines Boolean logic. The other options describe different data types: the first letter of a last name is a character, a full last name is a character string, and the price of gas in dollars and cents is numeric with decimals, typically stored as a floating-point or fixed-point decimal type. Boolean fields are widely used in systems for flags such as active or inactive, approved or not approved, and eligible or not eligible. Therefore, the correct example of Boolean data is whether a number is positive or not.
NEW QUESTION # 15
What is a priority of business continuity?
Answer: C
Explanation:
A priority of business continuity is maintaining critical system replicas so essential services can continue or be restored quickly after a disruption. In Information Technology and business continuity planning, organizations identify mission-critical systems and ensure there are standby resources such as replicated servers, replicated databases, or mirrored environments that can take over if the primary systems fail. Replicas support rapid recovery and reduced downtime by enabling failover and restoration without rebuilding from scratch. While on-site redundancy can help with minor failures, business continuity typically emphasizes resilience beyond a single location, since a site-wide incident can disable all on-site resources. Extensive black-box testing relates more to software testing methods than continuity priorities, and rapid system development is a software engineering concern, not the central focus of continuity. Critical system replicas may exist as hot, warm, or cold arrangements depending on recovery time objectives, but the underlying priority is ensuring a working copy of vital systems exists for continuity. Therefore, the correct answer is critical system replicas.
NEW QUESTION # 16
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