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| Section | Objectives |
|---|---|
| FlexCards | - Data sources and contextual display strategies - Designing and configuring FlexCards |
| Industry Use Cases and Deployment | - OmniStudio deployment and performance considerations - Best practices for Salesforce Industries solutions |
| OmniScripts | - Conditional logic and dynamic user flows - Building guided user interactions with OmniScripts |
| OmniStudio Fundamentals | - OmniStudio architecture and components - Use cases for OmniStudio in Salesforce Industries |
| Data Tools and Integration | - Integration Procedures and external system interaction - DataRaptor extraction, transformation, and load patterns |
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NEW QUESTION # 166
When a customer calls to add a new primary contact to their account, call center agents need to complete a I contact form. The agent enters the new contact information using an OmniScript and then needs to generate PDF with the contact information pre-filled that can be shared with the customer. Which OmniStudio tool should the consultant recommend to generate the pre-filled PDF?
Answer: D
Explanation:
The OmniStudio tool that the consultant should recommend to generate the pre-filled PDF is DataRaptor. A DataRaptor is a tool that can read, transform, and write data from Salesforce objects or JSON objects. A DataRaptor Load can write data to a PDF template using a PDF mapping file, and generate a PDF document with the contact information pre-filled. The PDF document can be stored as an attachment or a content document in Salesforce
NEW QUESTION # 167
A business has an existing Contact FlexCard that currently displays 5 actions. The business needs to add 3 more actions to the existing FlexCard. All 8 actions are equally important and used with the same frequency. The business wants to display the name and icon for each action.
However, when reviewing the existing design, the consultant notices that the FlexCard is overloaded with actions. What FlexCard design solution should the consultant recommend?
Answer: A
Explanation:
The FlexCard design solution that the consultant should recommend is to add a menu element and include all the actions. A menu element can display a list of actions in a dropdown menu, with icons and labels for each action. The consultant can use a menu element to show all the 8 actions in the FlexCard, without overloading it with buttons or links. This will improve the user experience and the design of the FlexCard
NEW QUESTION # 168
A consultant needs to design an OmniScript to capture the following information:
- Select one payment method from a list of options
- Enter the address information with autocomplete
- Enter a phone number
Which OmniScript elements should be used to capture this information?
Answer: A
Explanation:
The correct OmniScript elements to capture the information are Select, TypeAhead, and Number.
Select allows the user to choose one option from a list of values, TypeAhead provides autocomplete suggestions for address fields, and Number validates that the input is a numeric value. Radio, Multi- Select, and Checkbox are not suitable for single selection scenarios.
Geolocation is not an OmniScript element, and Telephone is not a valid data type for phone numbers.
NEW QUESTION # 169
A consultant wants to proceed with a FlexCard canvas design that will display data from a legacy billing system. The legacy billing system is being extended to add a SOAP endpoint that will allow for the data to be retrieved in XML format. However, the endpoint is not ready yet.
Which data source should the team use to make progress on the design?
Answer: C
NEW QUESTION # 170
An investment portfolio manager wants to build a console to display:
* Client information
* Profile attributes
* Investment instrument information
There are more than 20 profile attributes. Each investment instrument has 15 fields of information to display.
The fields should be grouped logically.
How should the consultant design a solution to meet the requirements?
Answer: A
Explanation:
The consultant should design a solution using an OmniScript with multiple Step elements to meet the requirements. An OmniScript is a tool that can design customer interactions using elements and actions. The consultant can use an OmniScript to display client information, profile attributes, and investment instrument information. A Step element can group related fields and elements in an OmniScript, and display them in a page or a section. The consultant can use multiple Step elements to organize the information into logical groups, such as client information, profile attributes, and investment instruments
NEW QUESTION # 171
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