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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: App Administration | 10% | - Manage integrations and workflows - Configure app permissions and settings - Understand Slack Connect for inter-organization collaboration - Manage app approvals and app directory |
| Topic 2: User Lifecycle Management | 14% | - Handle user onboarding and offboarding - Manage user roles and admin roles - Configure single sign-on (SSO) and identity management - Configure user provisioning and deprovisioning |
| Topic 3: Enabling Slack Success | 15% | - Create help channels for user support - Drive organizational collaboration and productivity - Use analytics and reporting to measure engagement - Promote best practices and user adoption |
| Topic 4: Channel & User Group Administration | 28% | - Convert public channels to private channels - Configure channel management policies - Manage user groups and channel permissions - Implement channel naming conventions and best practices - Manage default channels and required channels |
| Topic 5: Security | 15% | - Configure security policies and compliance settings - Enable multi-factor authentication (MFA) - Monitor and audit workspace activity - Configure domain and IP restrictions - Manage DLP (Data Loss Prevention) and retention policies |
| Topic 6: Fundamentals | 9% | - Understand Slack roles and responsibilities - Differentiate between Slack plans and features - Navigate the Slack Admin console |
| Topic 7: Workspace Administration | 9% | - Configure workspace-level and org-level policies - Understand Enterprise Grid organization vs single workspace - Manage workspace settings and configurations |
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NEW QUESTION # 81
You're an Org Admin who is tasked with auditing all guest accounts in your company's Slack Enterprise Grid organization. The organization consists of two workspaces.
What is the most efficient way for you to gather this information?
(Select the best answer.)
Answer: C
Explanation:
Slack Enterprise Grid provides an Org-level Members analytics section where you can view and export detailed information about all users, including guest accounts.
"Org Admins and Org Owners can export member lists from the Org analytics dashboard, including guest account details like type (single-channel or multi-channel), status, and associated workspaces." Gathering from each workspace (A) is inefficient and manual. Exporting from the Export Data tab (D) relates to message and file exports, not member data. Opening a ticket with Slack (B) is unnecessary for this standard administrative task.
(Reference: Slack Administration Study Guide - Org Analytics and Member Exports)
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NEW QUESTION # 82
Your company is on the Slack Enterprise Grid plan.
The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests.
What should the marketing team do to request access for these consultants?
(Select the best answer.)
Answer: C
Explanation:
Slack documentation states:
"To add Multi-Channel Guests, workspace admins or owners should invite them via the workspace menu, and if necessary, route the requests through an approval process." Adding them as full members (B) would grant excessive access. DMing Org Owners (D) is inefficient and informal. @mentioning (C) is not the standard request process.
(Reference: Slack Administration Study Guide - Managing Guest Accounts on Enterprise Grid)
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NEW QUESTION # 83
Slack is on the Business+ plan and currently authenticates users via username and password.
Your company uses Google Workspace (formerly G Suite) as its identity provider (IdP). Your security team would like to assign specific users or groups of users access to Slack from your IdP (rule-based access).
How would you configure Slack to satisfy these requirements?
(Select the best answer.)
Answer: B
Explanation:
Slack's official administration documentation confirms that when integrating Slack with an external IdP like Google Workspace, the correct method is to set up SAML-based SSO (Single Sign-On).
"You can configure SAML-based SSO with Slack to manage access via your IdP. When transitioning from username/password to SSO, you'll need to send out binding emails to link existing Slack accounts with the IdP profiles." Google Workspace supports SAML 2.0 standard integration with Slack, and the binding process ensures existing users' Slack accounts are properly connected to their new IdP credentials.
Options A and C are incorrect because Slack natively supports Google Workspace SAML without needing a custom SAML setup, and option B incorrectly suggests setting up a new workspace, which is unnecessary.
(Reference: Slack Administration Study Guide - Integrations and Authentication Management)
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NEW QUESTION # 84
When advising team members on the best practices of threading, what should you tell them is an effective way of using threads?
Answer: C
Explanation:
Slack encourages using threads to keep conversations organized and prevent clutter in busy channels.
Official Slack documentation says:
"Threads help organize conversations around specific messages, allowing multiple discussions to happen simultaneously within a single channel without causing confusion." While thanking or quick responses (Option B) can also be done in threads, the primary reason for using threads is to manage multiple discussions efficiently.
(Reference: Slack Administration Study Guide - Best Practices for Channel Communication and Threading)
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NEW QUESTION # 85
Andrew is the Primary Org Owner for his company's Enterprise Grid org, which consists of three workspaces.
Frank, a new member of the IT department, will be responsible for inviting guests and managing one of the three workspaces' settings.
Which role should Andrew give Frank in Slack?
Answer: C
Explanation:
In Slack Enterprise Grid, a Workspace Admin is the correct role for someone managing settings and guest invitations for a specific workspace.
Slack documentation says:
"Workspace Admins can manage workspace-level settings, invite and manage guests, and perform administrative tasks for their designated workspace." Assigning Frank as a Workspace Admin gives him the necessary permissions to manage the workspace without granting organization-wide control (which is reserved for Org Admins and Primary Org Owners).
Options like Member or Multi-Channel Guest do not have the needed permissions.
(Reference: Slack Administration Study Guide - Enterprise Grid Roles and Permissions)
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NEW QUESTION # 86
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