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Microsoft MS-721 Exam Syllabus Topics:

SectionObjectives
Implement security and compliance for Teams communications- Configure compliance policies for Teams
- Manage eDiscovery and audit capabilities
Configure meetings, conferencing, and collaboration experiences- Manage audio/video conferencing
- Configure webinar and live event experiences
- Configure meeting policies and settings
Manage Teams devices and rooms- Deploy and manage Microsoft Teams Rooms
- Configure certified Teams devices
Configure and manage Microsoft Teams Phone- Configure PSTN connectivity options
- Manage phone numbers and voice routing
- Configure calling policies and auto attendants
Plan and configure Microsoft Teams collaboration and communications systems- Plan network requirements for Teams
- Design Teams collaboration architecture
- Configure Teams policies and settings
Monitor, troubleshoot, and optimize Teams communications- Troubleshoot call quality and connectivity issues
- Analyze usage and performance reports
- Use Teams admin center monitoring tools

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q283-Q288):

NEW QUESTION # 283
In the Microsoft Call Quality Dashboard, you discover an increasing trend of poor-quality calls.
You need to implement a solution to identify problematic sites.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Answer: A,F

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/cqd-upload-tenant-building-data


NEW QUESTION # 284
You have a Microsoft 365 E5 subscription and a Microsoft Teams deployment.
You need to recommend a solution for a company-wide meeting. The solution must meet the following requirements:
* Support Microsoft enterprise content delivery network (eCDN).
* Support 500 attendees in a real-time meeting.
* Minimize costs.
Which meeting template should you recommend, and which license should you recommend for the meeting organizer? To answer. select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:


NEW QUESTION # 285
You have a Microsoft Teams Phone deployment.
Teams-certified phones are configured to perform firmware updates automatically.
You need to set a maintenance window for the firmware updates.
What should you configure?

Answer: B

Explanation:
In Microsoft Teams, configuration profiles are used to manage device settings, including firmware updates, for Teams-certified devices such as phones. A configuration profile allows you to set a maintenance window, specifying the time period during which firmware updates will be applied.
This ensures that updates are performed during off-hours or a designated period, minimizing disruption to users.
Firmware updates on Teams-certified phones are managed at the device level, and configuration profiles are the right tool for controlling device-specific settings, including firmware update schedules. By configuring this profile, administrators can ensure updates happen at a convenient time for the organization.


NEW QUESTION # 286
You have a Microsoft Teams Phone deployment.
You are deploying Direct Routing with media bypass.
You need to define a Session Border Controller (SBC) in Teams.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/new-csonlinepstngateway?view=skype-ps


NEW QUESTION # 287
Hotspot Question
You have a Microsoft Teams Phone deployment.
You need to recommend a Teams integration solution that meets the following requirements:
- Announces the queue position of waiting callers
- Integrates Teams Graph APIs and Cloud Communications APIs for Teams
without Direct Routing
- Enables supervisors to use listen and barge features on live calls
made or received by Teams agents
Which integration solution and type of integration should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
Box 1: Teams contact center
What is contact center integration for Microsoft Teams?
Microsoft Teams supports customer interaction work streams by acting as the hub for internal and external customer connection across its modes of communication including chat, video meetings, and calling. For some organizations, Microsoft Teams' cloud voice capabilities, including auto attendant and call queues, meet their needs.
For organizations that want solutions with business tools and workflows to drive the customer journey, contact center integration for Microsoft Teams allows Contact Center as a Service (CCaaS) solution providers to integrate their solutions into Teams Box 2: Extend model As a contact center solution provider, there are three models to choose from to integrate your connected contact center solution into Teams:
If you want to use certified SBCs and Direct Routing to connect a contact center solution to Teams, see the Connect model.
*-> If you want to use Azure bots and the Microsoft Graph Communication APIs to enable solution providers to create Teams apps, see the Extend model.
If you want to use an SDK that enables solution providers to imbed native Teams experiences in their App, see the Power model. Power solutions will be possible when the SDK is available.
Coming soon.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/teams-contact-center


NEW QUESTION # 288
......

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