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Salesforce Slack-Con-201 Exam Syllabus Topics:

Section	Weight	Objectives
Governance and Administration	20%	- Workspace administration 1. Workspace settings and policies 2. Guest access management 3. Roles and permissions - Governance framework 1. Data governance and compliance 2. Channel management policies 3. Acceptable use policies
Channel Strategy	25%	- Channel architecture design 1. Channel segments and cross-org channels 2. Public vs. private channel strategy 3. Channel naming conventions and organization - User Groups and permissions 1. Default channels and channel management policies 2. User Group creation and management
Discovery	20%	- Gather requirements 1. Understand business goals and collaboration needs 2. Identify current workflows and pain points - Stakeholder analysis 1. Identify key stakeholders and decision-makers 2. Conduct discovery workshops
Migration and Change Management	5%	- Migration planning 1. Transition from other platforms 2. Data migration strategies - Adoption and enablement 1. Training and change management plans 2. Best practices for Slack adoption
Workflows and Integrations	12%	- Integrations and apps 1. App management and distribution 2. Third-party integrations - Workflow Builder 1. Custom workflow templates 2. Automate routine processes
Security	18%	- Authentication and access 1. Domain verification and auto-provisioning 2. Single Sign-On (SSO) configuration - Slack security and compliance 1. Data Loss Prevention (DLP) 2. Retention policies and export 3. Enterprise Key Management (EKM)

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Salesforce Certified Slack Consultant Sample Questions (Q24-Q29):

NEW QUESTION # 24
A non-profit organization frequently collaborates with various stakeholders via Slack Connect.
They want to ensure efficient communication while safeguarding their data. What configuration setting is most appropriate for their Slack Connect channels?

A. Allow all employees to accept Slack Connect invitations without restrictions
B. Limit Slack Connect usage to high-level executives only
C. Enable unrestricted file sharing with external stakeholders through Slack Connect
D. Implement a Data Loss Prevention (DLP) integration for Slack Connect channels

Answer: D

Explanation:
Implementing a DLP integration for Slack Connect channels helps the organization to collaborate efficiently with external stakeholders while ensuring that sensitive data is safeguarded.

NEW QUESTION # 25
A large corporation with a diverse employee base is adopting Slack. What approach should be taken in designing a learning curriculum for these users to ensure comprehensive understanding and adoption of the platform?

A. Focus solely on the most basic features of Slack, ignoring any department-specific use cases or advanced functionalities
B. Create a diverse learning curriculum that starts with Slack basics and gradually introduces more advanced features, tailored to different departments and user roles
C. Provide one large, detailed manual on Slack and expect all employees to self-learn from it without any guided training
D. Assume all employees have a similar level of technical proficiency and provide a uniform advanced- level training for all

Answer: B

Explanation:
Designing a diverse learning curriculum that begins with basic functionalities and progresses to more advanced features, while also being tailored to specific department needs and user roles, ensures a comprehensive and effective learning experience. This approach accommodates varying levels of tech proficiency and job-specific requirements, promoting thorough understanding and adoption of Slack across the corporation.

NEW QUESTION # 26
In the pre-migration report for your client, a Slack Connect channel was flagged between the migrating workspace and the grid org. This Slack Connect channel is private on the migrating workspace and public in the grid org.
What will happen to this channel post-migration?

A. It will be converted to a single workspace channel in the migrating workspace.
B. It will be converted to a private multi-workspace channel.
C. It will be converted to a public multi-workspace channel.
D. It will remain as a Slack Connect channel.

Answer: B

Explanation:
The correct answer is A . When a Slack Connect channel exists between a migrating workspace and the destination grid org, it is no longer truly an external Slack Connect relationship after the workspace becomes part of the same Enterprise Grid. The channel is converted into a multi-workspace channel. Because the channel is private on the migrating workspace, the safer and more restrictive privacy state is preserved post- migration, so it becomes a private multi-workspace channel . Option B is wrong because the channel spans the migrating workspace and the grid org, so it does not simply become a single-workspace channel. Option C is incorrect because after migration, the relationship is internal to the same Enterprise Grid rather than external Slack Connect. Option D is tempting because the channel is public on the grid org side, but preserving confidentiality requires honoring the private state. Migration planning must account for these channel-state changes so admins understand what users will see after the workspace joins the grid.

NEW QUESTION # 27
According to best practices, how often should you recommend that your client conduct a Slack policies and settings review to ensure that those policies and settings are driving the intended results?

A. Ad hoc
B. Quarterly
C. Monthly
D. Annually

Answer: B

Explanation:
The best answer is Quarterly . Policies and settings should be reviewed on a predictable cadence because Slack governance is not a one-time configuration task. As user behavior, app usage, external collaboration, compliance requirements, and business structure change, the client must validate whether the current settings still support the intended operating model. Quarterly is frequent enough to identify drift before it becomes operational risk, but not so frequent that the review becomes administratively noisy. Monthly reviews are usually excessive unless the organization is in an active launch or remediation phase. Ad hoc reviews are reactive and create inconsistent governance. Annual reviews are too slow for a collaboration platform where workspace, channel, app, and Slack Connect usage can change rapidly. The Salesforce Slack Consultant domain structure treats Policies and Settings as a major exam area, reinforcing that governance controls must be designed, monitored, and adjusted throughout the lifecycle of the Slack program.
Reference topic: Policies and Settings - governance cadence, settings validation, risk control, and operating model alignment.

NEW QUESTION # 28
When consulting with a client about their Slack usage, which question is most crucial to understand their security requirements and compliance needs?

A. "What are your current security challenges with Slack, and what compliance standards does your organization need to meet?"
B. "How often do your employees engage in social channels on Slack?"
C. "How many employees in your organization are currently using Slack?"
D. "Do you prefer using Slack on a desktop or mobile device?"

Answer: A

Explanation:
Asking about current security challenges with Slack and necessary compliance standards helps in understanding the client's specific security and compliance needs. This information is vital for tailoring Slack's security settings and features to meet those requirements, ensuring that the client's use of Slack is secure and compliant.

NEW QUESTION # 29
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