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| Section | Objectives |
|---|---|
| Topic 1: Data Tools and Integration | - DataRaptor extraction, transformation, and load patterns - Integration Procedures and external system interaction |
| Topic 2: FlexCards | - Data sources and contextual display strategies - Designing and configuring FlexCards |
| Topic 3: OmniScripts | - Conditional logic and dynamic user flows - Building guided user interactions with OmniScripts |
| Topic 4: OmniStudio Fundamentals | - OmniStudio architecture and components - Use cases for OmniStudio in Salesforce Industries |
| Topic 5: Industry Use Cases and Deployment | - Best practices for Salesforce Industries solutions - OmniStudio deployment and performance considerations |
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NEW QUESTION # 108
An insurance company wants to create an OmniScript that allows the user to review and change account number such as phone number and website. In this process, the following functionality is needed:
* Enter the company's website
* Enter the account phone number
* Each field should display on a separate line of the page
Which three elements should the consultant include in the OmniScript design solution?
Choose 3 answers
Answer: A,B,C
Explanation:
The three elements that the consultant should include in the OmniScript design solution are: Telephone, Line Break, and Text. A Telephone element can display a field for the user to enter a phone number, with validation and formatting options. A Line Break element can insert a line break between two elements, making them display on separate lines. A Text element can display a field for the user to enter text, such as a website URL
NEW QUESTION # 109
A consultant needs to ensure an OmniScript does not allow users to proceed to the next step until all required fields are completed and valid. Which built-in OmniScript capability supports this?
Answer: A
Explanation:
OmniScript natively supports marking fields as Required and validates them automatically when the user attempts to navigate to the next step or submit, without requiring custom code for basic validation.
NEW QUESTION # 110
An OmniStudio Consultant is reviewing a solution where an OmniScript calls 10 separate Data Mappers directly from the client-side browser to fetch various data points. Which architectural change should the consultant recommend to align with enterprise best practices?
Answer: D
Explanation:
The consultant should consolidate the 10 client-side calls into one server-side Integration Procedure. Calling many Data Mappers directly from the browser increases network traffic, creates more round trips, complicates error handling, and exposes the UI to unnecessary latency.
An Integration Procedure can orchestrate multiple Data Mapper actions and external calls in a single server-side transaction, then return a shaped response to the OmniScript. Replacing the Data Mappers with Apex is unnecessary unless the requirement cannot be met declaratively.
Keeping the current design is weak architecture because client-side calls are not automatically faster. A FlexCard is a display component, not the correct orchestration layer for OmniScript data fetching. Salesforce describes Integration Procedures as server-side processes that support API calls, transformations, conditional logic, and chaining in a single server call.
NEW QUESTION # 111
A company has several customer support departments. Each department has different case creation processes, but they want to unify them into a single LWC OmniScript. During the discovery, the consultant identifies two key requirements:
- Each department has different case fields they need to capture
- If the user cancels the process, they should return to a support
console app
Which two OmniScript features should the consultant recommend to meet these requirements?
Choose 2 answers
Answer: A,D
Explanation:
Set Enable Cancel in Setup (B) - This ensures that users can cancel the OmniScript process and be redirected to a specific URL (e.g., support console app).
Use Conditional Views on steps for each department (C) - Conditional Views allow different fields to be displayed based on department-specific requirements, ensuring that each department only sees the fields relevant to them.
NEW QUESTION # 112
Which two are appropriate use cases for Vlocity/OmniStudio's "Actions" framework within a FlexCard? Choose 2 answers
Answer: A,C
Explanation:
FlexCard Actions are commonly used to navigate users to related records or launch OmniScripts with contextual data pre-populated (e.g., account ID passed as a parameter). They are not used for org configuration tasks like sharing settings or Apex compilation.
NEW QUESTION # 113
......
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