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| Section | Weight | Objectives |
|---|---|---|
| Discovery | 11% | - Identify customer personas and stakeholders - Define required capabilities and use cases - Gather functional and technical requirements |
| Design | 42% | - Solution design using best practices - Integration and data migration strategy - Define success metrics and reporting - Security, compliance and data access design - Healthcare data modeling |
| Deploy | 5% | - Pre-deployment validation and preparation - Manage mobile and user experience - Post-deployment monitoring and optimization |
| Implement | 42% | - Customize features for specific use cases - Configure applications and OmniStudio components - Set up care programs, patient management and workflows - Installation and configuration of Health Cloud |
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NEW QUESTION # 64
Bloomington Caregivers is launching a patient portal with contact tracing functionality as part of its Health Cloud implementation. Users require the ability to leverage advanced sharing and customizable dashboards. Which license should a consultant recommend for the external patient users?
Answer: A
Explanation:
To launch a patient portal with contact tracing functionality as part of its Health Cloud implementation, a consultant should recommend Experience Cloud for Health Cloud license for the external patient users. This license allows patients to access an Experience Cloud site that is integrated with Health Cloud and provides features such as self-service appointment scheduling, provider search, contact tracing surveys, chat support, and more7. Experience Cloud for Health Cloud license also supports advanced sharing and customizable dashboards for patient users8. External Apps for Health Cloud, Customer Community for Health Cloud, or Customer Community Plus for Health Cloud are not licenses that can fulfill this requirement.
NEW QUESTION # 65
At Bloomington Caregivers, care coordinators can only view patient records they own in Health Cloud.
Moving forward, a small subset of auditors need access.
What should a consultant do to expand this access?
Answer: D
Explanation:
* Expanding Access to Auditors:
* Exact Extract:
"Use criteria-based sharing rules to grant additional access to Person Account (patients) records for users or groups who do not own the records, such as auditors." Reference:Salesforce Security Guide - Sharing Rules Other Options:
Restriction rule:Restricts, not expands, access.
User access policy:Not a Salesforce standard for sharing data.
Changing org-wide default to Public Read-Only:Not best practice for PHI and patient data-should use sharing rules for scoped access.
NEW QUESTION # 66
A provider uses an external appointment management system. The default solution provided by Health Cloud is not viable for the provider.
How should a consultant implement a robust system for the provider?
Answer: D
Explanation:
When the default appointment management solutions in Salesforce Health Cloud are not viable, leveraging a prebuilt package from an Independent Software Vendor (ISV) is the most robust and efficient solution. These packages are designed to integrate seamlessly with Health Cloud, offering advanced features that meet specific requirements like external appointment scheduling.
Why ISV Packages Are Recommended:
Purpose-Built: Designed for healthcare providers, these packages address appointment management complexities out of the box.
Seamless Integration: Built on Salesforce, these solutions are easily customizable and work with existing Health Cloud features.
Scalability: Offers long-term adaptability for growing healthcare organizations.
Why Other Options Are Incorrect:
Apex Class and Intelligent Appointment Management: Requires custom development, which can be costly and time-consuming.
EHR Routing System: External EHR systems often require complex integrations and may not align with Health Cloud workflows.
Custom FHIR Adapter: FHIR Adapters are typically used for clinical data exchange, not appointment management.
Reference:
ISV Solutions for Salesforce Health Cloud
Salesforce Health Cloud Appointment Management
NEW QUESTION # 67
Bloomington Caregivers wants to show its end users highlighted information about its providers that work at specific facilities, in one place. This would include provider contact details and the provider's specialty at a given facility.
Which Health Cloud feature should a consultant implement to fulfill this requirement?
Answer: D
NEW QUESTION # 68
When implementing Provider Search functionality, which two changes allow an external user to access search results?
Choose 2 answers
Answer: A,D
Explanation:
To enable external users to access Provider Search functionality, you need to make necessary changes to the Experience Cloud site and permissions:
Steps to Enable Provider Search for External Users:
Add the Provider Search Component to the Site (Option A):
Use Experience Builder to include the Provider Search Lightning Web Component on a public-facing page of the Experience Cloud site.
Steps:
Navigate to Experience Builder.
Drag and drop the Provider Search component onto a designated page.
Publish the site to make the component available to external users.
Grant Read Access to the Care Provider Searchable Field Object (Option C):
External users must have appropriate permissions to view the provider search results.
Steps:
Go to Setup > Profiles.
Edit the site user profile associated with the Experience Cloud site.
Grant Read access to the Care Provider Searchable Field object.
Save and assign the profile to the relevant users.
Additional Notes:
Sharing Rules (Not Necessary): Sharing rules are not required if the external user profile already has sufficient object-level access.
Data Pipeline Object (Not Relevant): The Data Pipeline object is not directly involved in enabling Provider Search functionality for external users.
Reference:
Enable Provider Search in Health Cloud
Experience Cloud for Health Cloud
NEW QUESTION # 69
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