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| Section | Objectives |
|---|---|
| Topic 1: Transformational Flow | - Defining a Programme - Managing the Tranches - Identification of Programme - Closing a Programme |
| Topic 2: MSP Principles | |
| Topic 3: Leadership and Stakeholder Engagement | |
| Topic 4: Governance Themes | - Blueprint Design and Delivery - Risk and Issue Management - Organization - Vision - Planning and Control - Benefits Management - Quality and Assurance |
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NEW QUESTION # 127
The programme is in the 'deliver the capabilities' process. When the Call Centre Rationalization Project is complete, it will be important to inform all staff and customers. This is because there will be new contact details for the new single call centre with longer opening hours. The programme manager has planned for both internal and external announcements to publicize this.
Which theme is MOST relevant to these planned activities?
Answer: B
Explanation:
Comprehensive and Detailed 200 to 250 words of Explanation From Exact Extract of project- programme-and-portfolio-management of 5th Edition MSP:
The Knowledge Theme in MSP 5th Edition covers the management of information, including how it is communicated to stakeholders to support the transformation. A core element of this theme is Stakeholder Engagement, which requires a structured approach to informing, involving, and influencing those affected by the programme's outcomes.
In the scenario described, the activity of making "internal and external announcements" to inform staff and customers about new contact details is a fundamental part of the programme's communication strategy.
Option B is the correct answer because the Knowledge theme ensures that the right information reaches the right people at the right time. In MSP 5th Edition, communication is not just about broadcasting; it is about ensuring that the information provided (the new contact details) enables the successful adoption of the new capability (the rationalized call centre). Without this flow of knowledge, customers would be unable to access the service, and the benefit of "longer opening hours" would not be realized. This activity is a practical application of the theme's focus on information management and stakeholder communication to bridge the gap between delivering a technical capability and achieving a successful business outcome.
NEW QUESTION # 128
The Training Project has included some interactive games in the training materials. This is to help engineering staff members share ideas and experiences during the training of how to apply the new processes. However, the CEngO thinks that the engineering staff members will find this approach rather childish as they are very experienced and normally work independently. As a result, the CEngO has asked for the games to be removed from the training materials.
Is the CEngO's request an appropriate application of the 'knowledge' theme, and why?
Answer: A
Explanation:
Comprehensive and Detailed 200 to 250 words of Explanation From Exact Extract of project- programme-and-portfolio-management of 5th Edition MSP:
The Knowledge Theme in MSP 5th Edition encourages innovative and effective ways to facilitate learning and knowledge transfer. The framework recognizes that for complex organizational change to "stick," the people involved must not just receive information but actually engage with it and internalize it. Using interactive elements, such as gamification or collaborative workshops, is a recognized method for stimulating creativity and fostering a learning culture.
Option C is the correct answer. The CEngO's request to remove the games based on a perception of them being "childish" ignores the psychological benefits of interactive learning. Games and simulations can help even highly experienced staff members explore new processes in a safe environment, share their own tacit knowledge, and identify potential flaws in the proposed future state. According to MSP guidance, the goal of knowledge management is to maximize the organization's capability to change. If the games are designed to help engineers "share ideas and experiences," they are serving a vital role in knowledge sharing. Removing them solely based on an assumption of the staff's reaction-without testing the effectiveness of the training- is contrary to the MSP's focus on evidence-based improvement and effective stakeholder engagement.
NEW QUESTION # 129
Which of the following is a programme management principle?
Answer: D
Explanation:
Among the options, "Remaining aligned with corporate strategy" is identified as a core MSP programme management principle. The principles underpin the mindset and behaviors needed for successful programmes.
Other options, like Quality and assurance management and Leadership and stakeholder management, fall under governance themes or transformational flow rather than principles.
NEW QUESTION # 130
Which of the following is kind of a vision led programme?
Answer: B
NEW QUESTION # 131
Who is accountable for confirming programme closure?
Answer: A
Explanation:
The Senior Responsible Owner (SRO) is accountable for confirming programme closure. This responsibility involves assessing whether the programme's Business Case objectives and benefits have been satisfactorily met or if the programme is no longer viable.
The MSP Practitioner states: "SRO will confirm programme closure if business case is satisfied or unviable." The SRO ensures that all closure criteria, including benefit realization, risk mitigation, and stakeholder expectations, are addressed before formally closing the programme.
While the Programme Manager manages the operational closure tasks and the Sponsoring Group provides governance oversight, ultimate closure accountability rests with the SRO to ensure a controlled and successful programme conclusion aligned to strategic goals.
The Business Change Manager (BCM) supports by confirming benefits status but does not hold closure authority.
This clarity in accountability prevents premature or inappropriate programme termination and ensures a thorough and accountable close-out process.
NEW QUESTION # 132
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