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| Section | Weight | Objectives |
|---|---|---|
| Implement | 42% | - Installation and configuration of Health Cloud - Configure applications and OmniStudio components - Customize features for specific use cases - Set up care programs, patient management and workflows |
| Design | 42% | - Integration and data migration strategy - Define success metrics and reporting - Solution design using best practices - Healthcare data modeling - Security, compliance and data access design |
| Discovery | 11% | - Identify customer personas and stakeholders - Define required capabilities and use cases - Gather functional and technical requirements |
| Deploy | 5% | - Post-deployment monitoring and optimization - Pre-deployment validation and preparation - Manage mobile and user experience |
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NEW QUESTION # 29
An administrator is configuring security for a patient list.
Which three considerations should the administrator take into account to ensure proper access to the list? Choose 3 answers
Answer: C,D,E
Explanation:
When configuring security for patient lists in Salesforce Health Cloud, administrators must consider object-level, field-level, and list-level access to ensure data privacy and compliance with regulations like HIPAA. Below are the key considerations:
HCPatientListSecurity Custom Setting (A):
This custom setting allows administrators to define and restrict access to patient lists at a granular level. For example, administrators can control which users can view or interact with patient lists based on their role or department.
Field-Level Security Impact (C):
If a user's field-level security restricts access to a field included in the patient list's display columns, the column will not appear in the list. This ensures sensitive data is protected and only accessible to authorized users.
Object Access Restrictions (E):
Users with restricted object-level access (via profiles or permission sets) cannot create or view lists that utilize those objects. This ensures that unauthorized users cannot access or manipulate sensitive data.
Why Other Options Are Incorrect:
B: Restriction rules in Salesforce are used to provide additional access beyond organization-wide defaults (OWDs), not for patient lists.
D: Patient list access is managed through specific Health Cloud mechanisms, not standard Salesforce sharing settings.
Reference:
Health Cloud Security Overview
Field-Level Security Documentation
NEW QUESTION # 30
Bloomington Caregivers wants to use patient or member lists for its care coordinators in its current implementation. What is an important consideration when implementing this in Health Cloud?
Answer: D
Explanation:
B is correct because if a user cannot access a field used in a filter on a patient or member list, they will not be able to see the list. This is because the filter criteria are applied to the user's query, and if the user does not have permission to view the field, the query will return no results. To avoid this issue, the administrator should ensure that the user has the appropriate field-level security settings for the fields used in the filter.
NEW QUESTION # 31
What is the difference between Care Program and Care Plans in Health Cloud? (Choose 1 - Recall concept / Remember.)
Answer: B
Explanation:
According to the Salesforce documentation, care programs and care plans are different concepts in Health Cloud:
Care programs track a patient's overall health journey from enrollment to completion. They provide guidance and support for patients to proactively manage their health by increasing their adherence to treatment plans.
Care plans are practical, actionable steps to support the health of a patient. They break health problems down into doable, trackable actions. They serve as the source of truth for all the individuals involved in the care of a patient. Therefore, option A is correct. Option B is incorrect, because both care programs and care plans can be exposed in a community. Option C is incorrect, because both care programs and care plans can be used by providers, payers, and life sciences companies. Option D is incorrect, because care programs are not a different type of care plan, but a separate object in Health Cloud. Option E is incorrect, because care programs are not an extension of care plans, but a related object in Health Cloud.
NEW QUESTION # 32
A Health Cloud administrator is working on a call center implementation and has to ensure that the phone numbers passing through the CTI settings display the matching contact record via Screen Pop. Which custom metadata type within Health Cloud should the administrator update to achieve this requirement?
Answer: B
NEW QUESTION # 33
While running user acceptance testing (UAT) for a customer, an end user is unable to view certain data on the Enhanced Timeline for Contact Center.
What should be the first step in troubleshooting this issue?
Answer: D
Explanation:
When an end user is unable to view certain data on the Enhanced Timeline for Contact Center during User Acceptance Testing (UAT), the primary step in troubleshooting should be to verify that the user possesses the appropriate object permissions.
Understanding Object Permissions:
Purpose: Object permissions determine a user's ability to create, read, edit, or delete records of a particular object within Salesforce.
Types of Permissions:
Read: Allows users to view records.
Create: Permits users to add new records.
Edit: Enables users to modify existing records.
Delete: Grants users the ability to remove records.
Troubleshooting Steps:
Verify User's Profile and Permission Sets:
Profiles: Check the user's assigned profile to ensure it includes the necessary object permissions for the data intended to be displayed on the Enhanced Timeline.
Permission Sets: Review any permission sets assigned to the user that might grant additional object permissions.
Ensure Field-Level Security:
Confirm that field-level security settings permit the user to access the specific fields associated with the timeline data.
Check Sharing Settings:
Assess the organization's sharing rules and settings to ensure the user has the requisite access to the records in question.
Reference:
Salesforce Security Guide: For detailed information on configuring object permissions and ensuring proper access controls, consult the Salesforce Security Guide: Salesforce Security Guide Conclusion:
Ensuring that users have the correct object permissions is crucial for accessing data on the Enhanced Timeline. By verifying and configuring these permissions appropriately, administrators can resolve visibility issues and enhance user experience during UAT.
NEW QUESTION # 34
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