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| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Human Resources |
| Exam Number: | CIS-HR |
| Related Certifications: | ServiceNow Certified System Administrator |
| Certificate Validity Period: | 2 years (requires recertification) |
| Real Exam Qty: | 60-70 |
| Exam Format: | Multiple choice, Multiple select |
| Exam Duration: | 120 minutes |
| Passing Score: | 70% |
| Exam Price: | $150 USD |
| Available Languages: | English |
| Sample Questions: | ServiceNow CIS-HR Sample Questions |
| Exam Way: | Online proctored exam through ServiceNow exam vendor (PSI) |
| Pre Condition: | ServiceNow Certified System Administrator certification is strongly recommended |
| Official Syllabus URL: | https://www.servicenow.com/services/training-and-certification/certified-implementation-specialist/hr.html |
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The CIS-HR Exam covers a variety of topics including HR service delivery, case management, employee service center, HR administration, and reporting and analytics. It tests the candidates' ability to configure and manage HR workflows, perform data imports, manage HR documents, and set up HR policies and procedures. CIS-HR exam consists of 60 multiple-choice questions, and the candidates have 90 minutes to complete it. A passing score is 70% or higher.
ServiceNow CIS-HR (Certified Implementation Specialist-Human Resources) Certification Exam is designed to assess an individual's knowledge and skills in implementing ServiceNow HR solutions. Certified Implementation Specialist-Human Resources certification exam is ideal for individuals who want to demonstrate their expertise in configuring and implementing HR service management applications on the ServiceNow platform. Certified Implementation Specialist-Human Resources certification exam covers a wide range of topics related to HR service management, including HR case management, employee service center, HR catalog, and HR knowledge management.
NEW QUESTION # 108
How can HR Tasks be marked as optional?
Answer: C
NEW QUESTION # 109
When an employee completes a questionnaire on an Employee Form, on which table does the system store their answers?
Answer: B
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ concept/employee-form-configuration.html
NEW QUESTION # 110
You have an existing ITSM customer who is now implementing HR Enterprise. In UAT, they discovered that a new button on the HR case, created using the Link Generator application, is not displaying the appropriate web page. Instead, they get a Page Not Found error. You have verified that the Link configuration and script are both accurate. What else must be done to allow the Link to work?
Answer: D
Explanation:
When implementing HRSD in an environment with existing ITSM configurations, the Restricted Caller Access (RCA) mechanism is often the cause of " Page Not Found " or access errors for cross-scope features like the Link Generator . Because the Link Generator may attempt to access resources across application scopes, the platform requires an explicit " Allowed " status in the RCA table to permit the operation. Even if the script and link configuration are technically perfect, the security layer will block the call if it is seen as an unauthorized cross-scope request. Setting the status to Allowed on the associated record within the Application Restricted Caller Access list white-lists the interaction, enabling the button to correctly resolve the external or cross-scope URL without violating the security boundaries of the HR Scoped Application.
NEW QUESTION # 111
Which field on the Knowledge form categorizes the Knowledge record within the Knowledge base?
Answer: A
Explanation:
Verified Answer: A. Category picker Very Short Explanation: The category picker field on the Knowledge form categorizes the Knowledge record within the Knowledge base. The category picker allows the author to select one or more categories from a hierarchical list of topics that are defined in the Knowledge taxonomy 1 . The category picker helps to organize and classify the Knowledge records according to their subject matter and relevance 1 . The other options are not correct because they are not fields on the Knowledge form. The Knowledge taxonomy is a feature that defines the structure and hierarchy of the categories that are used in the category picker 1 . The article organizer is a feature that allows the author to create and edit the content and layout of the Knowledge record using a drag-and-drop interface 2 . The topic categories related list is a feature that displays the categories that are associated with the Knowledge record, and allows the author to add or remove categories 3 .
NEW QUESTION # 112
What types of HR Document templates may be created in ServiceNow? (Choose two.)
Answer: A,C
NEW QUESTION # 113
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