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| Section | Objectives |
|---|---|
| Business Case Development | - Business Case Structure and Justification - Cost-Benefit Analysis - Options Analysis and Feasibility |
| Stakeholder Analysis and Management | - Stakeholder Identification - Stakeholder Engagement and Communication |
| Business Process Modelling | - As-Is and To-Be Process Modelling - Process Mapping Techniques |
| Requirements Engineering | - Requirements Elicitation Techniques - Requirements Management and Traceability - Requirements Analysis and Validation |
| Business Analysis Practice Overview | - Role of the Business Analyst - Business Analysis Competencies and Responsibilities |
| Strategic Context Analysis | - Understanding Organizational Context - Analyzing Business Strategy and Objectives |
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NEW QUESTION # 72
A business analyst is discussing 5 possible options that may be presented in a business case for a new learning management system. They have checked alignment with VMOST and checked the business capabilities. From this, they have noted that there is interest surrounding an off-the-shelf learning management system that contains a new AI marking function which could improve productivity. Therefore, the analyst will conduct further research on the limitations of the AI features.
Which two aspects of feasibility have they considered?
Answer: A,D
Explanation:
The documentation explains that feasibility evaluation commonly considers business, technical, and financial feasibility. It also provides a feasibility framework describing business feasibility as including strategic fit, market/timeliness considerations, and organisational/cultural fit; and technical feasibility as including compatibility, architecture fit, skills, reliability, performance, security, and whether the technology is proven.
In the scenario, the analyst has "checked alignment with VMOST and checked the business capabilities." That is a direct assessment of business feasibility: whether the option supports the organisation's vision/mission/objectives/strategy and whether it fits the required business capability model (i.e., whether it supports what the business must be able to do). This is exactly the "strategic fit / business fit" focus described under business feasibility.
The analyst then plans "further research on the limitations of the AI features." That is a technical feasibility concern: the AI marking function may or may not work adequately, may have constraints, may require specific data quality, or may not integrate well with the enterprise architecture. Investigating limitations is therefore assessing whether the technology can deliver the required performance and capabilities.
No explicit financial feasibility work (budget, ROI) is described, and timescale/project feasibility are not used as the primary feasibility categories in the text. Therefore, the two feasibility aspects considered are Business and Technical.
NEW QUESTION # 73
A large retail company has asked a business analyst to investigate a problem with declining sales.
Which of the following techniques should the business analyst use to identify underlying causes of this problem?
Answer: D
Explanation:
To identify underlying causes, the analyst needs a technique that helps them explore what is happening in practice and uncover where breakdowns or inefficiencies might be occurring. The documentation describes scenario analysis as "telling the story of a task or transaction," and explains it is useful when analysing or redesigning processes because it helps staff and analysts work through the steps required, visualise them clearly, and understand what triggers the work and what actions must be completed to achieve a successful outcome.
In a retail setting, declining sales can result from failures or friction in key customer-facing scenarios (e.g., browsing, ordering, returns, stock availability, customer service escalation). By building and walking through scenarios end-to-end, the analyst can pinpoint where delays, handoffs, rework, unclear decision points, or system constraints occur-each of which can contribute to poorer customer outcomes and, ultimately, sales decline. Scenario work also creates a concrete basis for validating hypotheses with stakeholders and for identifying what evidence and data should be gathered next.
The other options are less directly "cause-finding" for the stated problem. A customer journey map focuses on experience and touchpoints (useful, but it may not expose operational root causes in enough detail). Use case diagrams define system interactions for requirements, not root cause diagnosis. A business activity model gives a conceptual "what activities exist" overview; it is valuable for gaps, but scenario analysis is the technique explicitly positioned to walk through transactions to reveal where problems arise.
NEW QUESTION # 74
You have been asked to create a Business Case for a project to streamline parcel delivery. The expectation is that the project will lead to substantial year-on-year savings. When considering the Business Change Lifecycle, in how many of its stages would you normally have activity relating to the Business Case?
Answer: D
Explanation:
The Business Change Lifecycle in the documentation comprises five stages (shown in the lifecycle figure and described as the "key areas of activity" needed for successful business change). Business case work is not confined to a single moment; instead, it is revisited through the change effort at multiple decision points. The guidance illustrates this with "decision gates" where the business case is: produced initially, then confirmed after detailed requirements, confirmed once development costs are estimated, revisited before deployment, and later used to check benefits realisation once the new processes/systems are operating.
That pattern means business-case-related activity normally touches every stage of the lifecycle. Early on (Alignment and Definition), the business case is shaped and refined as understanding of problems, scope, and requirements improves. During Design and Implementation, the business case is validated and updated as costs, feasibility, and delivery plans become clearer and as the organisation prepares for change. In Realisation, the business case is used as the baseline for benefits review and to identify follow-up actions where benefits are not yet achieved. Therefore, "5" is the best answer.
NEW QUESTION # 75
The following planning activity has been identified in a consensus BAM for a company that makes clothes:
'P4 - Define marketing strategy'
Which of the following is an enabling activity linked to this planning activity?
Answer: C
Explanation:
Explanation
An enabling activity is an activity that supports or facilitates another activity within a business activity model.
It helps to ensure that another activity can be performed or delivered effectively and efficiently. Therefore, option B is the correct answer, as it is an enabling activity linked to this planning activity. Define sales targets is an enabling activity linked to this planning activity, as it supports or facilitates defining marketing strategy.
It helps to ensure that marketing strategy can be aligned with sales objectives and outcomes. Option A is not a correct answer, as it is not an enabling activity linked to this planning activity, but a monitoring and control activity. Monitor sales is a monitoring and control activity that measures or evaluates another activity within a business activity model. It helps to ensure that another activity meets quality and performance standards and criteria. Option C is not a correct answer, as it is not an enabling activity linked to this planning activity, but a doing activity. Advertise clothes is a doing activity that produces or delivers value or satisfaction for customers within a business activity model. It helps to achieve customer demand and satisfaction for products or services. Option D is not a correct answer, as it is not an enabling activity linked to this planning activity, but a doing activity. Sell clothes is a doing activity that produces or delivers value or satisfaction for customers within a business activity model. It helps to achieve customer demand and satisfaction for products or services.
References: BCS Practitioner Certificate in BAP Specimen, page 40.
NEW QUESTION # 76
Adiyan has been considering the feasibility of introducing a new payments method into his company His draft report reads
'The new payment method has not yet been widely adopted although it has the backing of all the big phone brands. Our current payments system will be upgraded next month to take payment as part of a scheduled release This method of payment will be supported under our current license deal Trials have shown that the technology will scale to our customer base and cyber security testing is encouraging' Which of the following is the BEST description of the areas of Technical feasibility mentioned in the report?
Answer: A
Explanation:
Explanation
Technical feasibility is the extent to which a proposed business change or solution is possible and realistic from a technical perspective. It helps to assess whether a proposed business change or solution can be developed, implemented and maintained using the available or required technology. Therefore, option A is the correct answer, as it describes the areas of technical feasibility mentioned in the report. Proven is an area of technical feasibility that relates to whether the technology used for the proposed business change or solution has been tested and verified by previous or existing users or applications. It helps to ensure reliability and quality of the technology. An example of proven in the report is the new payment method has not yet been widely adopted although it has the backing of all the big phone brands. Compatible is an area of technical feasibility that relates to whether the technology used for the proposed business change or solution can work or integrate with other existing or required technologies. It helps to ensure interoperability and functionality of the technology. An example of compatible in the report is our current payments system will be upgraded next month to take payment as part of a scheduled release. Secure is an area of technical feasibility that relates to whether the technology used for the proposed business change or solution can protect or prevent unauthorised access, use, modification or disclosure of data or information. It helps to ensure confidentiality, integrity and availability of the technology. An example of secure in the report is cyber security testing is encouraging.
Scalable is an area of technical feasibility that relates to whether the technology used for the proposed business change or solution can handle or adapt to changes in demand, volume or performance. It helps to ensure efficiency and flexibility of the technology. An example of scalable in the report is trials have shown that the technology will scale to our customer base. Option B is not a correct answer, as it does not describe all the areas of technical feasibility mentioned in the report. Timely is an area of technical feasibility that relates to whether the technology used for the proposed business change or solution can be developed, implemented and maintained within the available or required time frame. It helps to ensure punctuality and speed of the technology. There is no example of timely in the report. Option C is not a correct answer, as it does not describe all the areas of technical feasibility mentioned in the report. Reliable is an area of technical feasibility that relates to whether the technology used for the proposed business change or solution can perform consistently and accurately without errors or failures. It helps to ensure dependability and accuracy of the technology. There is no example of reliable in the report. Architectural alignment is an area of technical feasibility that relates to whether the technology used for the proposed business change or solution can fit or align with other existing or required architectures, such as business, data or application architectures. It helps to ensure consistency and coherence of the technology. There is no example of architectural alignment in the report. Option D is not a correct answer, as it does not describe any of the areas of technical feasibility mentioned in the report.
References: BCS Practitioner Certificate in BAP Specimen, page 48.
NEW QUESTION # 77
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