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Cisco 300-810 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Cisco Unity Connection and Cisco Unity Express	30%	- Troubleshooting 1. Message delivery problems 2. Integration faults 3. Call routing issues - Deployment and configuration 1. System setup and integration 2. High availability and redundancy 3. IVR implementation 4. Voice mail configuration - Management and maintenance 1. User and mailbox management 2. Integration with CUCM 3. Backup and restore
Topic 2: Application Clients	25%	- Troubleshooting 1. Media quality issues 2. Login and connectivity issues 3. Feature availability problems - Integration and features 1. Presence integration 2. Mobility and remote access 3. Voice and video features - Deployment and configuration 1. Webex App 2. Cisco Jabber 3. Client policies and settings
Topic 3: Single Sign-On (SSO) for Collaboration Applications	15%	- SSO types in collaboration environment 1. Kerberos 2. Integrated Windows AD 3. Smart card authentication - SAML SSO login process flow - SAML 2.0 components 1. Profiles 2. Binding 3. Assertion 4. Protocol
Topic 4: Cisco Unified IM and Presence	30%	- Troubleshooting 1. XMPP issues 2. Notification service problems 3. High availability failures 4. Calendar integration errors 5. Federation connectivity - Configuration 1. Federation configuration (XMPP, SIP) 2. Calendar integration 3. High availability 4. Centralized deployment 5. Apple Push Notification Service 6. Persistent chat

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Cisco Implementing Cisco Collaboration Applications Sample Questions (Q200-Q205):

NEW QUESTION # 200
Refer to the exhibit.

After configuration of the Cisco IM&P cluster in high-availability mode, both IM&P servers remain in the initializing state. Which two actions ensure normal operations of this IM&P high-availability cluster? (Choose two.)

A. Confirm that Cisco Presence Engine, Cisco XCP Router, and Cisco DB services are up and running on both IM&P servers.
B. Restart the Server Recovery Manager service in Cisco Unified Serviceability - Network Services on both IM&P servers.
C. Clear the Enable High Availability check box in the Presence Redundancy Group configuration.
D. Verify that the Cisco XCP SIP Federation Connection Manager service is running.
E. Ensure that an equal number of users are assigned to each IM&P server.

Answer: A,B

Explanation:
https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-im-prese

NEW QUESTION # 201
A collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows clients Users in a new branch location report that 'cannot locate server is displayed when they launch the client When the engineer manually configures the server settings on a client, the dient logs in successfully. The Cisco IM and Presence servers are located across the WAN at the corporate HQ Which action resolves the issue?

A. Add a _collab-edge _Us.company com SRV record to the branch DNS server
B. Reinstall the Jabber clients with UPN_DISCOVERY_ENABLED=false
C. Add a _cisco-uds_tcp company com SRV record to the branch DNS server
D. Add a firewall rule to allow TCP/8443 from the branch to HQ

Answer: C

NEW QUESTION # 202
Refer to the exhibit.

When troubleshooting an internal Jabber login problem, there is a pop-up about a certificate error, and then the login fails The FQDN of Cisco UCM is cucm.ex.com. and the FODN of the IM and Presence Server is imp.ex.com. Which two actions should be taken to fix this issue? (Choose two.)

A. Sign the Cisco UCM tomcat certificate with a trusted certificate authority.
B. Sign the Cisco UCM CallManager certificate with a trusted certificate authority.
C. Import the Cisco UCM CallManager certificate into the Trusted Certificate Authorities on the PC running Jabber
D. Sign the Cisco Untried IM and Presence server certificate with trusted a trusted
E. Import the certificate of cucm.ex.com into the Trusted Certificate Authorities on the PC running Jabber.

Answer: B,E

NEW QUESTION # 203
Refer to the exhibit. An engineer configures SIP integration between Cisco UCM and Cisco Unity Connection by using the official documentation, but calls fail to reach the Cisco Unity Connection server. The engineer examines the port group configuration in Cisco Unity Connection to ensure that the SIP trunk is working What action must the engineer take to allow the SIP connection between Cisco UCM and Cisco Unity Connection?

A. Change SIP Transport Protocol to UDP.
B. From Port Group Basics page, click Reset
C. From Session Initiation Protocol Settings, select Register with SIP Server.
D. From Session Initiation Protocol Settings, select Authenticate with SIP Server and provide credentials.

Answer: B

Explanation:
In the exhibit, the Reset Status indicates "Reset Required." This means that any recent changes to the configuration have not been applied yet, and the SIP integration will not function correctly until the port group is reset. Clicking the Reset button in the Port Group Basics page ensures that the changes are applied, and the SIP connection can be established between Cisco UCM and Cisco Unity Connection.

NEW QUESTION # 204
Refer to the exhibit. After receiving a new desk phone, the Jabber user can no longer make calls via phone control. The help desk collected the user's Jabber problem report and verified that they the correct Cisco UCM CTI permissions. Which configuration must be changed to correct this issue?

A. Verify that the device line configuration has Allow Control of Device from CTI enabled.
B. Verify that the Cisco UCM service profile has Cisco UCM CTI servers configured.
C. Verify that the desk phone device has Allow Control of Device from CTI enabled.
D. Verify that the user's desk phone device is listed as a controlled device in the Cisco UCM end user configuration

Answer: C

NEW QUESTION # 205
......

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