100% Pass Quiz 2026 Marvelous ITIL-4-HVIT: Latest ITIL 4 Specialist: High-Velocity IT Test Blueprint

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Section	Objectives
Guiding Principles for High-Velocity IT	- DevOps culture - Continuous improvement - Agile methods - Lean practices - Application of ITIL guiding principles
Digital Product Lifecycle	- Digital product lifecycle - Service value creation - ITIL operating model - Value streams
High-Velocity IT Techniques and Practices	- Architecture and design - Testing and validation - Security and risk management - Cloud computing - Automation
Understand High-Velocity IT Concepts	- IT transformation - Digital organization - Digital technology - Digital products - High-velocity IT - Digital transformation
Contribute to Value with Digital Products	- Co-created value - Fast development - Resilient operations - Assured conformance - Valuable investments

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Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions (Q38-Q43):

NEW QUESTION # 38
An organization that has been successful in the past is now struggling to succeed in a highly competitive industry. Customer expectations that are changing in unpredictable ways, and unclear user requirements, are making it difficult for the organization to decide a course of action.
Several conflicting approaches have been suggested.
In the context of the Cynefin framework, which approach would BEST enable the organization to progress?

A. Take quick action to stabilize the situation
B. Ask experts to analyse the options and provide a recommendation
C. Use safe-to-fail experiments to collect knowledge
D. Set clear objectives and apply proven best practices

Answer: C

Explanation:
In the Cynefin framework, unpredictable customer expectations, unclear requirements, and conflicting approaches indicate a complex domain. In this context, the most effective way to progress is to run safe-to-fail experiments, allowing the organization to probe the situation, learn from outcomes, and gradually discover what works through feedback rather than relying on predefined solutions or expert prediction.

NEW QUESTION # 39
A service provider provides a cloud-based social media tool to many service consumers. It is essential that the service is reliable and has very few failures. Recently there have been issues where the performance dropped to unacceptable levels following service updates. Some technical staff claim this is due to unexpected patterns of business activity.
How can the 'capacity and performance management' practice contribute to resolving the issues?

A. By estimating the resources required to develop a minimum viable product in order to identify costs
B. By developing plans to ensure that the service can recover quickly from outages
C. By creating chaos engineering tools to test the resilience of the service under various conditions
D. By ensuring that demand forecasting is considered as a part of the 'definition of done'

Answer: D

Explanation:
Capacity and performance management ensures that services can meet current and future demand by analysing usage patterns and forecasting workload. Incorporating demand forecasting into the definition of done ensures that new or updated services are assessed against expected usage before release, helping prevent performance degradation caused by unexpected business activity patterns.

NEW QUESTION # 40
An organization manages its servers, networks, and cloud resources by defining them in version- controlled configuration files that are applied automatically.
Which benefit is MOST directly achieved?

A. Customer satisfaction surveys become unnecessary
B. Environments can be created rapidly and consistently
C. Warranty requirements are eliminated
D. Business cases no longer need to be approved

Answer: B

Explanation:
Infrastructure as code enables environments to be provisioned automatically and reproducibly from a versioned definition. This removes manual configuration effort and variation between environments, which accelerates development and testing while also reducing configuration- related incidents.

NEW QUESTION # 41
A team limits the number of work items allowed in each stage of its workflow and visualizes the flow of work on a board.
Which outcome is this MOST likely to achieve?

A. Elimination of all defects
B. Increased utilization of every team member
C. Guaranteed regulatory compliance
D. Reduced work in progress and improved flow

Answer: D

Explanation:
Kanban makes work visible and applies work-in-progress limits so that bottlenecks become apparent and are addressed. Restricting concurrent work reduces context switching and queuing, which shortens lead times and improves throughput, even though individual utilization may appear lower.

NEW QUESTION # 42
A retail organization is in the process of creating and delivering many new and changed products and services. A service to create a new website has a tight deadline, while the live 'point of sale' service has product backlogs relating to new features which would help to retain customers.
Which practice would MOST help the organization to understand the order these changes should be implemented?

A. Service validation and testing
B. Service design
C. Deployment management
D. Relationship management

Answer: B

Explanation:
Service design would most help the organization determine the order of implementing changes, as it balances requirements, priorities, and constraints to design services and changes that deliver value while meeting deadlines and customer needs.

NEW QUESTION # 43
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