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NEW QUESTION # 27
Which two of the following phrases would apply to " act " in relation to the Plan-Do-Check-Act (PDCA) cycle for a business process?
Answer: A,E
Explanation:
According to ISO 45001:2018, the PDCA cycle is explained in Clause 0.4. The Act phase is defined as:
taking actions to improve continually the OH and S performance in order to achieve the intended outcomes . This clearly supports C. Making improvements as a correct answer.
Option D. Resetting objectives is also appropriate because ISO 45001 requires OH and S objectives to be reviewed and updated as appropriate . After checking performance results, the organization may revise or reset objectives as part of continual improvement and corrective action. This aligns with the Act stage, where changes are made to improve system effectiveness and performance.
The remaining options belong to other PDCA phases:
* A. Verifying training relates more to evaluation of competence and effectiveness, which fits checking activities.
* B. Measuring objectives belongs to the Check phase because ISO 45001 says Check includes monitoring and measurement against OH and S policy and objectives.
* E. Providing infrastructure belongs to the Do phase because it is part of providing resources and operational support.
* F. Auditing processes belongs to the Check phase because internal audits are part of performance evaluation under Clause 9.2.
Therefore, the correct answer is:
C, D
NEW QUESTION # 28
You identify that the OSHMS manager conducts a safety inspection of the building each day before the museum opens to the public. You review your latest report and note that there seems to be some confusion between what constitutes a hazard and what constitutes a risk.
Which three of the following observations has the OHSMS manager correctly rated?
Answer: A,B,D
Explanation:
Comprehensive Detailed Explanation along with All ISO 45001 Audit Reference Hazard: A potential source of harm or adverse health effects.
Risk: The likelihood of harm occurring as a result of the hazard.
Danger: An immediate threat that requires urgent action.
Analysis of Options:
A . Conference room emergency sign directs people to an exit that is no longer available for use (Hazard):
Correctly identified as a hazard since it poses a potential risk during emergencies.
B . The carpet on the main staircase is peeling off (Risk):
This is a hazard, not a risk, as it represents a source of potential harm.
C . The emergency light in the gift shop did not work when checked (Risk):
This is a hazard because it is a condition that could lead to a risk during emergencies.
D . The fire extinguishers in the Natural World area have not been serviced in the last five years (Risk):
Correctly identified as a risk because the likelihood of fire-related harm increases without proper servicing.
E . The head of the dinosaur suspended over the main hall has become detached from the rest of the skeleton (Risk):
This is a hazard, not a risk, as it represents a potential source of harm.
F . The non-slip mats have been removed from the restaurant (Risk):
This is a hazard, not a risk.
G . There is a high possibility of unfit food being sold due to the failure of the oven temperature indicator in the visitors' restaurant (Hazard):
This is a risk because it specifies the likelihood of harm occurring (selling unfit food).
H . There is a water leak next to the electric heater in the admissions area (Danger):
Correctly identified as a danger because it represents an immediate and critical threat.
ISO Reference:
Clause 6.1.2: Hazard identification and assessment of risks and opportunities.
NEW QUESTION # 29
An internal auditor of a manufacturer of plastic packaging products for the food industry raised a nonconformity against section 10.2 of ISO 45001 in Report IA202. The nonconformity (NC3) stated: "The level of reported health and safety incidents has increased by 9.7% over the last 12 months. This included an increase in reported accidents." A third-party auditor reviewing the internal audit process came across the nonconformity and found that there was no evidence of having been reported to relevant staff. Select three of the following nonconformities that the auditor could raise to ISO 45001.
Answer: B,C,F
Explanation:
Clause 10.2 requires organizations to investigate nonconformities, determine their causes, and take corrective actions to prevent recurrence. Clause 9.2.2 specifies the requirements for managing internal audit processes, while Clause 7.4.3 emphasizes the need to communicate relevant information effectively.
Analysis of Options:
* A. 9.2.2.e - Management failed to take any action to deal with the audit nonconformity:Correct.
Management must ensure that internal audit findings are addressed promptly. The lack of action violates Clause 9.2.2.e.
* B. 9.2.2.d - Staff were not made aware that health and safety incidents were increasing:Incorrect.
This clause pertains to the planning and conduct of audits, not the communication of findings.
* C. 8.1.1 - Operations were not properly controlled to avoid health and safety incidents:Incorrect.
While increased incidents may suggest operational issues, this option does not directly relate to the internal audit findings.
* D. 9.2.2 - Report IA202 contained a poorly worded nonconformity (NC3):Incorrect. The clarity of the nonconformity wording is not directly relevant to Clause 9.2.2.
* E. 10.2.b - The root cause of the increase in reported health and safety accidents was not investigated:Correct. Failure to investigate root causes violates Clause 10.2.b.
* F. 7.4.3 - The results of the internal audit IA202 were not communicated to interested parties:
Correct. Effective communication of audit results is required under Clause 7.4.3.
ISO References:
* Clause 9.2.2: Internal audit process requirements.
* Clause 10.2: Nonconformity and corrective action.
* Clause 7.4.3: Communication requirements.
NEW QUESTION # 30
Whistlekleen is a national dry cleaning and laundry organization with 50 shops. You are conducting an OHSMS surveillance audit of the head office and are sampling health and safety performance monitoring. You find that 80 per cent of incident originate from five shops in the same region. Most of these relate to staff and customer feeling unwell due to breathing in the pungent atmosphere. Some required to be hospitalized. The OHS Manager tells you that these are the oldest shops in the organization. The cleaning equipment emits Volatile Organic Compounds (VOCs) and needs replacing but the organisation cannot afford it at the moment.
You raise the following nonconformity against clause 10.2 of ISO 45001.
''The organization failed to act after incidents in the five old shops involving the release of VOCs from laundry operations, which resulted in injury in some instances. The equipment used was not capable of consistently operating to the required level of safety'' Select one of the options which would constitute the most effective corrective action for the nonconformity.
Answer: C
Explanation:
Comprehensive Detailed Explanation along with All ISO 45001 Audit Reference Clause 10.2 of ISO 45001 pertains to Nonconformity and Corrective Action. Organizations are required to evaluate incidents, investigate their causes, and implement effective corrective actions to prevent recurrence.
Issue Identified:
The incidents in the five old shops are related to VOC emissions from outdated equipment, leading to staff and customer health concerns. This indicates inadequate risk management and failure to act on known safety issues.
Analysis of Options:
A . Display an emergency phone number.
This is a reactive approach and does not address the root cause of the issue, i.e., VOC emissions. It also does not align with ISO 45001's emphasis on preventive measures.
B . Evaluate and update the PPE requirements.
While PPE is important, relying solely on PPE without addressing the root cause (emission of VOCs) is insufficient. PPE is considered the last line of defense under the hierarchy of controls.
C . Reassess the OH&S risks associated with the laundry process in the five old shops.
This option aligns with ISO 45001, Clause 8.1.2, and Clause 10.2, as it emphasizes reassessing risks and taking steps to mitigate them. A thorough risk assessment could lead to interim measures such as process improvements or administrative controls until the equipment is replaced.
D . Review the current safety procedures.
While reviewing safety procedures is useful, it does not address the specific nonconformity related to the equipment's inability to operate safely.
Best Action:
Reassessing the risks in the five shops (Option C) ensures a comprehensive review of the hazards posed by outdated equipment, leading to appropriate preventive and corrective actions.
ISO Reference:
Clause 10.2: Requires identifying and addressing nonconformities to prevent recurrence.
Clause 8.1.2: Emphasizes the hierarchy of controls and risk assessment as a foundation for mitigating hazards.
NEW QUESTION # 31
You are conducting a Stage 2 audit of a fast-food provider that operates three local restaurants.
Earlier in the day, you visited restaurant no. 2, where you noted there were no first aid kits or fire extinguishers present on site.
You are now interviewing the Chief Executive Officer, and you ask him if he is aware of the absence of OHS equipment at restaurant 2. He confirms that he is and says that this is because all the restaurant equipment was removed from the room, and next week, the new restaurant equipment will start being installed.
He shows you a management of change record that confirms this and identifies several potential risks arising from the equipment refresh. A single action is recorded that states, "Close restaurant 2 to the public until replacement equipment is installed and staff are trained on its use." How should you react? Select one.
Answer: A
Explanation:
The available audit evidence demonstrates that the organisation has recognised the hazards arising from the equipment change and has implemented an appropriate temporary control: restaurant 2 is closed to the public until replacement equipment is installed and personnel are trained. ISO 45001 Clause 8.1.3 requires organisations to establish processes for implementing and controlling planned temporary and permanent changes that can affect OH and S performance. The auditor should assess conformity against requirements and objective evidence, not criticise legitimate business decisions. There is no evidence that restaurant 2 is operating without required emergency equipment; consequently, raising a legal-compliance nonconformity is unsupported. Nor should the auditor prescribe improved purchasing schedules. The correct audit response is therefore to record the evidence demonstrating controlled management of change and continue with the planned audit trail.
NEW QUESTION # 32
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