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Salesforce Sales-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Sales Cloud Analytics10%- Reports and dashboards for sales
- Sales metrics and KPIs
Lead Management12%- Lead scoring and routing
- Lead qualification and conversion
Practical Application of Sales Cloud Expertise33%- Sales Cloud implementation strategies
- Scalability and maintainability
- Customer success and solution delivery
Opportunity Management17%- Opportunity stages and pipeline management
- Forecasting and quota management
Account and Contact Management12%- Account hierarchy and relationships
- Contact management best practices
Sales Cloud Configuration16%- Sales Cloud features and customization
- Sales processes and workflows

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q190-Q195):

NEW QUESTION # 190
Cloud Kicks wants to measure the adoption of its Sales Cloud rollout. Which key performance indicator (KPI) should the consultant recommend?

Answer: C


NEW QUESTION # 191
Cloud Kicks manages prospects for lead generation in a marketing application.
To ensure data quality, which prospects should the consultant migrate from the marketing application to lead records?

Answer: C

Explanation:
To ensure data quality, only qualified prospects should be migrated from the marketing application to Salesforce as lead records. This approach reduces clutter and ensures that only leads with a higher potential for conversion are brought into Sales Cloud, aligning with Salesforce best practices for lead management.
Qualified prospects typically meet predefined criteria that make them more likely to convert, thereby supporting sales efficiency and data integrity.


NEW QUESTION # 192
The admin at Cloud Kicks recently implemented Sales Cloud and needs to understand the adoption of Lightning Sales Console. What should a consultant recommend to analyze adoption?

Answer: C

Explanation:
The Lightning Usage App in Salesforce provides detailed insights into how users are engaging with the Lightning Experience, including specific apps like the Lightning Sales Console. It includes metrics on login frequency, page views, and device usage, which can help admins and consultants analyze user adoption and engagement effectively.
According to Salesforce documentation, the Lightning Usage App is the recommended tool for understanding how end users are interacting with Lightning Experience and other Salesforce apps. This app presents adoption data in a user-friendly interface, helping to identify trends, such as which users are frequently logging in, and which users may need additional support or training.
While tools like Salesforce Optimizer can provide insights into overall system health and recommendations for improvements, it is not specifically tailored for tracking usage metrics. Similarly, a custom report could be created, but it would require more effort and customization to replicate the comprehensive adoption data that the Lightning Usage App provides out of the box.
Salesforce Documentation References:
* Lightning Usage App Overview
* Salesforce Optimizer


NEW QUESTION # 193
Cloud Kicks wants sales reps to receive an in-app notification when a high-value Opportunity (over $100,000) is created and assigned to them. What should the consultant recommend?

Answer: A


NEW QUESTION # 194
Cloud Kicks maintains products and price books on an external platform due to the high frequency of product pricing changes. Sales managers want to monitor pipeline by sales rep and track team revenue to goal in Sales Cloud. What should the consultant do to meet the requirement?

Answer: C


NEW QUESTION # 195
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