Contains actual Salesforce Certified Experience Cloud ConsultantEX-Con-101 Salesforce Certified Experience Cloud Consultant questions to facilitate preparation

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Salesforce EX-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Analytics and Monitoring13%- Implement error handling and logging
- Configure Site.com analytics and reporting
- Monitor site performance and user engagement
- Conduct user feedback collection and optimization
Topic 2: Solution Design and Business Logic28%- Configure navigation, menus, and site structure
- Design Experience Cloud site architecture (themes, templates, branding)
- Set up and manage CMS content and files
- Implement security model (profiles, permission sets, sharing rules)
- Design data access and visibility rules
- Configure Lightning Web Components for customizations
Topic 3: Implementation and Integration28%- Implement search functionality and content tagging
- Build and configure Experience Builder pages and components
- Integrate external systems via APIs and connected apps
- Implement Einstein bots and chat functionality
- Configure SSO and authentication providers
- Configure email and notification templates
Topic 4: Discovery and Scoping18%- Identify key stakeholders and user personas
- Assess organizational readiness for digital transformation
- Define scope and create solution design
- Understand customer business objectives and challenges
Topic 5: Change Management and Training13%- Create training materials and end-user guides
- Develop user adoption strategy and documentation
- Plan and execute change management activities
- Define support processes and escalation paths

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Salesforce Certified Experience Cloud Consultant Sample Questions (Q166-Q171):

NEW QUESTION # 166
Universal Containers (UC) isimplementing a community for its retailers.
How can UC give retail store managers access to the records owned by their peers and subordinates?

Answer: B

Explanation:
This option allows UC to give retail store managers access to the records owned by their peers and subordinates. Super User access isa feature that grants community users access to records that are owned by users who have the same role or a role below them in the role hierarchy. Super Useraccess can be enabled for partner users or customer users with Customer Community Plus or Partner Community licenses2


NEW QUESTION # 167
Whatare three goals Ursa Major Solar can accomplish with experience Cloud moderation functionality?
Choose 3 answers

Answer: B,C,E

Explanation:
UMS can accomplish three goals with Experience Cloud moderation functionality:
* Track Flagging and moderation activity within the Experience site. Moderation functionality allows UMS to view reports and dashboards that show theflagging and moderation activity on its site, such as the number of flagged items, the number of moderated items, and the flagging reasons.
* Allow members to flag posts comments files, and messages that are inappropriate or spam. Moderation functionality allows UMS to enable members to flag content that violates the site's guidelines or policies. Members can choose a flagging reason from a predefined list or enter their own reason.
* Designer specific users as moderators so that they can closely monitor the size. Moderation functionality allows UMS to assign specific users as moderators who have permission to manage content on its site. Moderators can review flagged items, delete or edit inappropriate content, ban or warn abusive users, or escalate issues to administrators.


NEW QUESTION # 168
Ursa Major Solar would like its Experience Cloud site's guest users to benefit from the suggestions that come from autocomplete on search terms.
How should the administrator configure this?

Answer: B

Explanation:
To enable autocomplete for guest users, the administrator should use theSearch component property editor, open the Autocomplete section, and click desired objects to appear in autocomplete. Select "publicly available". Autocomplete is a feature that suggests search terms based on what users type in the search box.
The Search component property editor is a tool that allows you to customize the settings and behavior of the Search component on your Experience Cloud site. By selecting "publicly available", you can make autocomplete suggestions visible to guest users who are not logged in.


NEW QUESTION # 169
Cloud Kicks (CK)wants to organize content on its site so that users can easily search and brows for information.
Which three features should CK use to accomplish this goal?

Answer: A,B,E

Explanation:
Three features that CK should use to organize content on its site are Content Topics, Content Graph, and Navigation Tree. Content Topics are keywords or phrases that help users find and organize content in Experience Cloud sites. Content Topics can be assigned to any content, such as articles, posts, or files.
Content Graph is a feature that analyzes the relationships between content and topics and suggests relevant content to users based on their interests and preferences. NavigationTree is acomponent that allows you to create a hierarchical structure of topics and subtopics that users can browse through to find content.


NEW QUESTION # 170
Ursa Major Solar (UM5) is evaluating Salesforce Partner Relationship Management (PRM) to help improve its current channel sales performance.
In which two ways can Salesforce PRM help UMS accelerate channel sales?
Choose 2 answers

Answer: A,B

Explanation:
Partner lead routing allows UMS to assign leads to partners based on predefined criteria, such as location, product, or industry. This helps UMS distribute leads more efficiently andincrease partner engagement.
Automated quoting capabilities allow partners to generate quotes for customers using UMS's pricing and discount rules. This helps partners close deals faster and more accurately.


NEW QUESTION # 171
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