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Salesforce NP-Con-101 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Program and Service Delivery	18%	- Case management and client services 1. Nonprofit Cloud Case Management integration 2. Service delivery tracking - Program Management Module (PMM) 1. Programs, engagements, and services 2. Participant tracking and outcomes
Topic 2: Fundraising and Donation Management	22%	- Donation and payment processing 1. One-time and recurring donations 2. Payment gateway integration 3. Soft credits and matching gifts - Gift management and acknowledgement 1. Donation lifecycle tracking 2. Receipting and acknowledgement processes
Topic 3: Solution Design and Implementation	20%	- Requirements gathering and solution design 1. Aligning NPSP features with nonprofit needs 2. Declarative vs custom development - Deployment and change management 1. Testing and deployment strategies 2. Governance and maintenance best practices
Topic 4: Nonprofit Success Pack Overview and Architecture	15%	- NPSP settings and configuration framework 1. Package configuration options 2. Global settings and customizations - NPSP core components and data model 1. NPSP object structure and relationships 2. Household and account models 3. Contact relationships and affiliations
Topic 5: Reporting and Analytics	5%	- NPSP-specific reports and dashboards 1. Household and donor analytics 2. LYBUNT, SYBUNT, and giving reports
Topic 6: Data Management and Quality	15%	- Duplicate management and data cleaning 1. Data validation and governance 2. Matching rules and deduplication - Data import and export 1. NPSP Data Import Tool vs Data Loader 2. Bulk data operations

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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions (Q85-Q90):

NEW QUESTION # 85
A nonprofit wants a report that shows Opportunity and General Accounting Unit (GAU) custom field data for gifts to the "General Fund' GAU. The nonprofit wants to add filters so only the gifts connected to the 'Annual Campaign' are shown.
Which report should the consultant implement?

A. GAU Allocations with Opportunity report type and filter on the Opportunity object for the Primary Campaign Source = 'Annual Campaign' and filter on the GAU Allocation object for General Accounting Unit = 'General Fund'
B. Opportunity report type with cross filter for Opportunities with GAU Allocations and filter on Opportunity object for the Primary Campaign Source = 'Annual Campaign' and on the GAU Allocations object for General Accounting Unit 'General Fund'
C. Opportunity report type with cross filter for Opportunities with GAU Allocations with filter on the cross filter for Campaign = 'Annual Campaign' and General Accounting Unit = 'General Fund'
D. GAU Allocations with Opportunity report type and filter on the GAU Allocation object for Campaign = 'Annual Campaign" and General Accounting Unit = 'General Fund'

Answer: A

Explanation:
To create a report that shows Opportunity and General Accounting Unit (GAU) custom field data for gifts to the "General Fund" GAU and adds filters to show only the gifts connected to the "Annual Campaign," the consultant should use the "GAU Allocations with Opportunity" report type. This report type allows for filtering on both Opportunity and GAU Allocation fields.
Steps to Create the Report:
Select Report Type:
Go to the Reports tab and create a new report using the "GAU Allocations with Opportunity" report type.
Add Filters:
Filter on the Opportunity object for the Primary Campaign Source = "Annual Campaign." Filter on the GAU Allocation object for General Accounting Unit = "General Fund." Customize Report:
Add the necessary fields from both the Opportunity and GAU Allocation objects to the report layout.
Save and run the report to view the desired data.
Salesforce Nonprofit Success Pack Documentation
Salesforce Trailhead: Create and Customize Reports in Salesforce

NEW QUESTION # 86
A Household Account has Contacts with Affiliations, Relationships, and Closed/Won donations associated with it.
What is the outcome when a system admin attempts to delete this Household Account record?

A. Since Closed/Won donations are associated with the Account record, an error message displays.
B. The Household Account record and its standard related records remain.
C. The Household Account record and its standard related records are deleted.
D. Since Affiliations and Relationships are associated with the Contacts in this Account, an error message displays.

Answer: A

Explanation:
When a system admin attempts to delete a Household Account record that has Contacts with Affiliations, Relationships, and Closed/Won donations associated with it, Salesforce will prevent the deletion and display an error message. Here's why:
Closed/Won Donations:
Salesforce prevents the deletion of records that have important related records, such as Closed/Won donations, to maintain data integrity.
Closed/Won Opportunities represent actual donations that are crucial for reporting and financial tracking. Deleting the associated Household Account would disrupt this data integrity.
Error Message:
Salesforce will display an error message indicating that the record cannot be deleted because of its associated Closed/Won donations. This safeguard ensures that critical financial data is preserved.
Salesforce Documentation on Record Deletion and Related Records
Salesforce NPSP Data Integrity and Protection Guide

NEW QUESTION # 87
The executive director at a nonprofit organization wants to have a report to see how much each board member has raised by either direct gifts or gifts they helped to influence for this fiscal year. There is a custom checkbox field on the Contact record to indicate board members.
How should the consultant create this report?

A. Use the Contacts & Accounts report type. Add a field filter for Board Member = TRUE. Add a cross filter for Opportunities with Soft Credits. Group results by Giving Totals.
B. Use the Contacts & Accounts report type. Add a field filter for Board Member = TRUE. Include the Total Gifts this Year and Soft Credits this Year fields.
C. Use the Opportunities report type. Add a cross filter for Contacts with Board Member = TRUE. Summarize the Total Gifts this Year and Soft Credits this Year fields.
D. Use the Opportunities report type. Add a field filter for Contacts with Board Member = TRUE. Group results by the Total Gifts this Year and Soft Credits this Year fields.

Answer: C

Explanation:
To create a report showing how much each board member has raised, you should:
Use the Opportunities report type: This allows you to capture all gift data.
Add a cross filter for Contacts with Board Member = TRUE: This filters the report to include only those contacts who are board members.
Summarize the Total Gifts this Year and Soft Credits this Year fields: This provides the total amounts for direct gifts and influenced gifts.
This method ensures that both direct contributions and soft credits (gifts influenced by board members) are included in the report.
Salesforce Help: Creating and Customizing Reports
Salesforce Trailhead: Reporting for Nonprofits

NEW QUESTION # 88
The admin at a nonprofit wants to delegate authority to two specific users to process gift entries.
Which three permissions should the consultant add to a permission set so the users can perform this work with only the necessary level of access?
Choose 3 answers

A. Grant create, edit and delete access to all required objects and fields.
B. Grant the View All Data permission.
C. Grant access to BDI_BatchOvemde and BDI_DataImport Visualforce pages.
D. Grant create and edit access to all required objects and fields.
E. Grant visibility to the Gift Entry tab.

Answer: A,C,E

Explanation:
To delegate authority to specific users for processing gift entries, the consultant should add the following permissions to a permission set:
Grant visibility to the Gift Entry tab:
This permission ensures that users can access the Gift Entry tab where they can process and manage gift entries.
Grant create, edit, and delete access to all required objects and fields:
Users need full CRUD (Create, Read, Update, Delete) access to objects and fields related to gift processing such as Donations, Payments, and any custom fields or objects involved in the gift entry process.
This level of access is essential for users to accurately record, update, and manage gift entries.
Grant access to BDI_BatchOverride and BDI_DataImport Visualforce pages:
These Visualforce pages are part of the Batch Data Import (BDI) functionality in NPSP, which is used for batch processing of gift entries.
Access to these pages allows users to override batch data and perform data imports necessary for processing gifts.
Salesforce documentation on Gift Entry permissions: Gift Entry Permissions

NEW QUESTION # 89
How should a consultant install NPSP in an existing Salesforce org?

A. Install each NPSP component from the AppExchange.
B. Install each NPSP component from the Trailblazer Community.
C. Install from the NPSP Installer page.
D. Install using the NPSP Conversion Utility tool.

Answer: C

Explanation:
https://powerofus.force.com/s/article/NPSP-Install
The recommended method to install NPSP in an existing Salesforce org is to use the NPSP Installer page. This installer simplifies the process by guiding users through the necessary steps and ensuring that all components are correctly installed.
Steps:
Navigate to the NPSP Installer page on Salesforce.org.
Click the "Install NPSP" button to start the installation process.
Follow the prompts to authenticate and select the Salesforce org where NPSP will be installed.
The installer will automatically download and configure all required NPSP components.
Verify the installation by checking the NPSP settings and ensuring all components are functional.
CertGod Nonprofit Cloud Consultant Guide: Details the installation process for NPSP using the NPSP Installer page.
Salesforce Documentation on NPSP Installation: Provides step-by-step instructions for installing NPSP in a Salesforce org.

NEW QUESTION # 90
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