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NEW QUESTION # 44
What is the key implication on-time renewals have for an IT provider company?
Answer: A
NEW QUESTION # 45
An RM is coordinating a complex EA renewal. The Operations team needs to know when the quote is approved so they can prepare for order submission, but they do not actively participate in the pricing strategy.
Which role should the RM assign to the Operations team according to the RACI framework?
Answer: A
Explanation:
Under the RACI framework, a stakeholder is classified as Informed when that stakeholder must receive status updates or decision outcomes but does not directly perform the activity, approve it, or provide substantive input into the decision itself. That description exactly matches the Operations team in this scenario.
The Operations team needs visibility when the renewal quote receives approval because that event enables them to prepare for the subsequent order-submission and booking activities. However, the scenario explicitly states that Operations does not participate in the pricing strategy. Therefore, Operations should be kept informed of the quote ' s approval status rather than designated Responsible, Accountable, or Consulted for pricing.
Cisco ' s Renewals Manager v2.0 framework emphasizes use of RACI to establish clear ownership and prevent renewal execution gaps across Sales, Customer Success, Renewals, Technical, and Operations. For complex EA renewals, accurate role assignment is particularly important because multiple commercial and operational dependencies must move sequentially.
Option A is incorrect because accountability for commercial strategy belongs with the appropriate sales
/commercial owner. Option B would require Operations to provide input before pricing decisions are made, which the scenario excludes. Option C assigns execution ownership for quote creation, which is also not stated.
Operations only requires the finalized approval information so it can prepare its downstream tasks. Therefore, its RACI designation is Informed, making D correct.
NEW QUESTION # 46
Which business benefit of on-time renewals on Cisco products and services is valid?
Answer: A
NEW QUESTION # 47
An RM observes that renewal preparation is frequently delayed because the Sales, CSM, and Operations teams are unaware of upcoming renewal deadlines until the RM escalates. Which approach should the RM implement to address this misalignment?
Answer: C
Explanation:
The recurring problem is not merely task ownership; it is systematic communication failure across the renewal ecosystem. If Sales, the CSM, and Operations repeatedly become aware of renewal deadlines only after escalation, the RM should establish a predictable operating cadence that surfaces upcoming renewals, risks, decisions, and required actions before they become urgent.
Cisco's Renewals Manager v2.0 framework emphasizes cross-functional alignment among Sales, Customer Success, Operations, and other stakeholders, with the RM acting as the renewal coordinator. A regular communication rhythm-such as weekly renewal pulse meetings, scheduled T-minus reviews, and structured status updates-creates shared visibility into T-120, T-90, T-60, and T-30 milestones and prevents downstream execution gaps.
Option A is useful once ownership has been established, but assigning tasks alone does not solve the root issue that teams are not consistently aware of timing and pipeline status. Option C is too leadership-focused and reactive; monthly reporting may identify problems after they have already developed. Option D is also unnecessarily escalatory and addresses performance governance rather than day-to-day operational alignment.
A mature renewal practice uses a consistent communication cadence so all stakeholders know what is approaching, who owns the next action, and when that action is due.
Therefore, B is correct.
NEW QUESTION # 48
What is the role of a Renewals Manager in a Customer Success Plan?
Answer: B
NEW QUESTION # 49
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P.S. Free 2026 Cisco 700-805 dumps are available on Google Drive shared by ExamCost: https://drive.google.com/open?id=1oSPTL_fXv9Zl_DXcaEgOYYYy72-KmMLG