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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:

SectionObjectives
Topic 1: Reporting and Monitoring- Performance tracking
  • 1. Decision results monitoring
    • 2. Business outcome reporting
      Topic 2: Customer Engagement and Channels- Omnichannel delivery
      • 1. Customer interaction history
        • 2. Channel configuration
          Topic 3: Customer Decision Hub Overview- Engagement Policy Design
          • 1. Constraints and suitability rules
            • 2. Eligibility and applicability rules
              - Next-Best-Action (NBA) Framework
              • 1. NBA decision strategies
                • 2. Action prioritization and arbitration
                  Topic 4: Decision Strategies and Configuration- Real-time decisioning
                  • 1. Event-driven decisioning
                    • 2. Context handling in real time
                      - Strategy building blocks
                      • 1. Strategy results and propositions
                        • 2. When, if, and decision shapes
                          Topic 5: AI and Adaptive Analytics- Adaptive models
                          • 1. Outcome prediction and learning loops
                            • 2. Propensity scoring
                              - Machine learning in decisioning
                              • 1. Feature impact and feedback cycles
                                • 2. Model usage in NBA

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                                  Pegasystems PEGACPDC25V1 Exam Flashcards: Certified Pega Decisioning Consultant 25 - ActualTorrent Authoritative Company in Offering Certification Training

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                                  Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions (Q55-Q60):

                                  NEW QUESTION # 55
                                  U+ Bank wants to use Pega Customer Decision Hub to show the Reward Card offer on its website to the qualified customers. In preparation, the action, the treatment, and the real-time container are already created. As a decisioning architect, you need to verify the configurations in the Channel tab of the Next-Best-Action Designer to enable the website to communicate with Pega Customer Decision Hub.
                                  To achieve this requirement, which two tasks do you ensure are complete in the Channel tab of the Next-Best-Action Designer? (Choose Two)

                                  Answer: A,D

                                  Explanation:
                                  To achieve this requirement, you need to ensure that two tasks are complete in the Channel tab of the Next-Best-Action Designer: enable a web channel and map the real-time container to a business structure level. A web channel is a type of channel that allows you to deliver actions and treatments to your customers through your website or web app. You need to enable a web channel and configure its settings, such as authentication, security, and response format. A real-time container is a configuration that defines how to deliver actions and treatments to a specific channel. You need to map the real-time container that contains the Reward Card offer to a business structure level, such as Top-level or Issue-level, so that it can be available for delivery through the web channel. Verified Reference: [Pega Academy - Decisioning Consultant - Configuring channels], [Pega Academy - Decisioning Consultant - Configuring real-time containers]


                                  NEW QUESTION # 56
                                  U+ Bank observes that some customers receive the same credit card offer multiple times within a short period, which results in dissatisfaction. The bank wants to suppress a specific credit card offer if it has been shown three times within seven days.
                                  What should you configure in the Contact Policy to prevent a specific credit card offer from being shown to a customer more than three times in seven days?

                                  Answer: C


                                  NEW QUESTION # 57
                                  MyCo,a telecom company, recently introduced a new mobile handset offer, MyFone 14 Pro, for its premium customers. As the bank has financial targets to meet, the business decides to boost the MyFone 14 Pro offer.
                                  As a decisioning architect, how can you ensure that the MyFonel4 Pro offer is prioritized over other offers7

                                  Answer: A


                                  NEW QUESTION # 58
                                  A financial services company has implemented always-on outbound campaigns for three credit card offers: Standard card. Rewards card, and Rewards Plus card. The marketing team observes that customers who are qualified for multiple actions receive different numbers of offers, depending on the configuration of the volume constraint mode. To optimize customer engagement, the system administrator must choose between constraint modes.
                                  Which volume constraint mode ensures that customers receive all actions for which they qualify, provided the actions do not reach volume limits?

                                  Answer: A


                                  NEW QUESTION # 59
                                  U+ Bank wants to send promotional emails related to credit card offers to their qualified customers. The business intends to use the same action flow template with the desired flow pattern for all the credit card actions.
                                  What do you configure to implement this requirement?

                                  Answer: B


                                  NEW QUESTION # 60
                                  ......

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