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Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.
Topic 2	Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.
Topic 3	Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.

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Salesforce Communications Cloud Accredited Professional (AP) Exam Sample Questions (Q69-Q74):

NEW QUESTION # 69
A consultant analyzing integrations to various fulfillment systems. While the consultant beliefs that process shall be automated, they have identified one particular complex integration that has a formatted payload that verify JSON Implemented for nonstandard error response to be returned to order management from the fulfillment system. How should the consultant solve this used case?

A. Recommend that this step to be handled manually by having the user navigation to the fulfillment system's native UI .......logic
B. Use a dataRaptor to grab the JSON payload from Order Management to pass it to the fulfillment system directly.
C. Use Apex to be able to send the customized payload and interpret the response
D. Attach an Omniscript ta task and handle the integration manually

Answer: C

Explanation:
For complex integrations with nonstandard error responses, using Apex to customize the payload and interpret the response (B) offers the flexibility to handle unique integration requirements and error handling, ensuring seamless communication between Salesforce and the fulfillment system.References:Salesforce Apex development documentation and integration best practices.

NEW QUESTION # 70
Orbit telecommunication has announced that their B2C mobile business is doing well and there will be high order increase next year well beyond anything they had planned.
What are the two preparatory steps that a consultant should take to ensure the stability in production?

A. Ensure platform events mode is enabled
B. Ensure Enterprise sales management (ESM) is employed to split the large order prior to submission to order management system
C. Ensure that customer have enough Async Apex Callouts and platform events available to cover the load
D. Ensure mule soft is employed for integration to reduce the consumption of salesforce resources

Answer: A,C

Explanation:
To prepare for a high order increase, ensuring sufficient Async Apex Callouts and Platform Events (B) and enabling Platform Events mode (C) are crucial steps. These preparations help manage the increased load efficiently, maintaining system stability and performance.References:Salesforce governor limits documentation and Platform Events configuration.

NEW QUESTION # 71
A developer has modified the EPC price amount of one mobile device using the product designer from communication cloud. After the price have been changed the developer wants to check the previous EPC price amount to track pricing matrices and get some forecast matrices. How can developer check the previous price amount on the mobile device?

A. Use the versioning feature and comparing the prices for the version product after having enabled the feature
B. Use EPC project feature checking the changes done for the defaulted project after having enable the feature
C. Creating a new customer field on price list Entry and populating it with the trigger that was created before changing the price
D. Use price list history checking the changes done after having enabled the track field history on the Price list entry object

Answer: B

NEW QUESTION # 72
Fivercorp is migrating its operations from a legacy on-premise system to communication cloud. They have already migrated the account and product information, and are now planning to migrate the asset records and route of MACD processing to Salesforce by the end of the year. Which two considerations should they take into accounts for this processing to be successful?

A. Only Migrate the assets needed when customers are trying to place MACD orders.
B. Both commercial and technical assets need to be present in Salesforce to successfully process the MACD orders.
C. Only Commercial assets need to be present in salesforce to successfully process the MACD orders.
D. Large assets volume should be logically partition with staged migration, consider on demand migration to allow seamless operations

Answer: D

Explanation:
For a successful migration of asset records and MACD (Move, Add, Change, Delete) processing, it is essential to consider the volume of assets and the operational continuity. Logical partitioning of large asset volumes with staged migration ensures system performance and data integrity. On-demand migration allows for seamless operations by migrating assets as needed, minimizing system overload and ensuring that the most relevant data is available when required. This approach balances system performance with migration needs.
References:Salesforce Communications Cloud migration strategies and asset management documentation.

NEW QUESTION # 73
Exclusive VPN corporation wants to automate their offering of complete B2B services and realizes that their order can be very large and will from time to time violate Order Management's Document size limits. Which two techniques can a consultant use to migrate the risk of large order hitting governor limits?

A. Asynchronously submit the order to Order Management to allow decomposition and orchestration to happen separately.
B. User enterprise sales model capabilities to ensure orders are split by site prior to submission to order management.
C. Split Line Items in the same order before submitting the order and request an increase to order size limits
D. Ensure platform Events mode is enabled for Order Management

Answer: B,D

NEW QUESTION # 74
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