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Salesforce MCE-Con-201 Exam Syllabus Topics:

SectionObjectives
Topic 1: Automation and Journey Orchestration- Automation Studio
  • 1. Automation workflows
    • 2. Data extension automation processes
      - Journey Builder
      • 1. Journey configuration and entry sources
        • 2. Decision splits and engagement steps
          Topic 2: Data Management and Integration- Integration concepts
          • 1. API integrations
            • 2. Salesforce CRM integration
              - Data Extensions and Contact Builder
              • 1. Data modeling and relationships
                • 2. Import and extract activities
                  Topic 3: Marketing Cloud Core Concepts- Customer engagement fundamentals
                  • 1. Data model concepts (Contacts, Subscribers, Leads)
                    • 2. Marketing Cloud architecture overview
                      Topic 4: Email Marketing and Content Creation- Email Studio capabilities
                      • 1. Content Builder assets and management
                        • 2. Email design and content building
                          - Personalization and dynamic content
                          • 1. AMPscript basics
                            • 2. Dynamic content rules
                              Topic 5: Tracking, Reporting, and Optimization- Optimization practices
                              • 1. Deliverability best practices
                                • 2. A/B testing concepts
                                  - Analytics and reporting
                                  • 1. Email tracking metrics
                                    • 2. Campaign performance analysis

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                                      MCE-Con-201 Downloadable PDF & MCE-Con-201 Exam Lab Questions

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                                      Salesforce Certified Marketing Cloud Engagement Consultant Sample Questions (Q26-Q31):

                                      NEW QUESTION # 26
                                      LenoxSoft has a service portal for customers. A Marketing Cloud Account Engagement page action set by the admin will change a prospects engagement custom field to "Engaged" for any prospect who views this service portal page. Customers who visit this portal more often have a higher company satisfaction rate. Those who rarely visit the portal have a high rate of attrition. LenoxSoft wants to encourage customers to engage with the service portal and has the following requirements: * Prospects with no Engagement custom field value should be added to the Engagement Program. * If prospects registers for an upcoming webinar and views the training portal they should be removed from the engagement program. What steps do you recommend to achieve those requirements?

                                      Answer: D


                                      NEW QUESTION # 27
                                      LenoxSoft wants to quickly identify sales-ready leads from a list of prospects that came by their booth at a recent event. How should their engagement program be structured?

                                      Answer: A


                                      NEW QUESTION # 28
                                      A customer indicates their point-of-sale system can be configured to upload a file every fifteen minutes. The filename is not consistent for each upload. Their consultant recommends they use a File Drop Automation. Which two considerations should be made? (Choose 2 answers)

                                      Answer: A,C

                                      Explanation:
                                      Each File Drop Automation must monitor a unique directory, and that directory cannot be shared across multiple File Drop Automations (B).
                                      The file trigger directory must be inside the import folder structure for Enhanced FTP (C).
                                      Using an external FTP site is not supported for File Drop Automations -- it must be Salesforce's Enhanced FTP. The limitation on the number of triggers is not five; it's based on system and licensing limits.


                                      NEW QUESTION # 29
                                      LenoxSoft uses a Salesforce web-to-lead form on their website for their Contact Us form. They want to integrate this form with Marketing Cloud Account Engagement and the following requirements:
                                      * Avoid duplicates in both Marketing Cloud Account Engagement and Salesforce.
                                      * Segment prospects based on form views and submissions.
                                      Which lead generation strategy would answer both pre-requisites?

                                      Answer: D


                                      NEW QUESTION # 30
                                      A customer asks why the send time values within an email are not being added to a Send Log.
                                      Which two actions would successfully write send time variables to their Send Log? (Choose 2 answers)

                                      Answer: A,B

                                      Explanation:
                                      To properly log values, the AMPscript variable names must match the field names in the Send Log (A).
                                      Additionally, Send Logging must be configured and enabled during the send setup to ensure data is captured into the log (C).


                                      NEW QUESTION # 31
                                      ......

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