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EXIN ITILFNDv4 Exam Overview:

Certification Vendor:	EXIN
Exam Name:	ITIL 4 Foundation
Exam Number:	ITILFND_V4
Certificate Validity Period:	3 years
Exam Price:	$385 USD
Exam Duration:	60 (75 for non-native language speakers)
Related Certifications:	ITIL 4 Managing Professional ITIL 4 Strategic Leader
Exam Format:	Multiple-choice, Single answer, List selection, Closed-book
Real Exam Qty:	40
Passing Score:	65% (26/40)
Available Languages:	Italian, Portuguese, Spanish, Japanese, French, Danish, Finnish, English, Norwegian, Polish, German, Dutch, Chinese
Recommended Training:	EXIN Accredited Training Providers Official ITIL 4 Foundation Study Material
Exam Registration:	PeopleCert EXIN Official Registration
Sample Questions:	EXIN ITILFNDv4 Sample Questions
Exam Way:	Online proctored or in-person at authorized test centers
Pre Condition:	No formal prerequisites; no prior IT experience required
Official Syllabus URL:	https://www.exin.com/en/exams/itil-4-foundation

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The ITIL 4 Foundation Certification Exam is conducted by EXIN, which is a leading provider of ITIL certification exams. EXIN has been providing ITIL certification exams for over 30 years, and it is recognized as a trusted provider of ITIL certifications. The ITIL 4 Foundation Certification Exam is available in multiple languages, including English, French, German, Dutch, and Spanish.

EXIN ITIL 4 Foundation Sample Questions (Q361-Q366):

NEW QUESTION # 361
Which statement about outcomes is CORRECT?

A. They provide products to service providers based on outputs
B. They allow service consumers to achieve a desired result
C. They are deliverables provided to service consumers
D. They co-create value for service providers by reducing costs and risks

Answer: B

NEW QUESTION # 362
What is an IT asset?

A. Any component that needs to be managed in order to deliver a service
B. A request from a user mat initiates a service action
C. The removal of anything that could have a direct or indirect effect on services
D. Any financially valuable component that can contribute to delivery of an IT product or service

Answer: D

NEW QUESTION # 363
What do customer perceptions and business outcomes help to define?

A. The total cost of a service
B. The value of a service
C. Service metrics
D. Key performance indicators (KPIs)

Answer: B

NEW QUESTION # 364
Which practice is MOST likely to benefit from the use of chatbots?

A. Service desk
B. Continual improvement
C. Change enablement
D. Service level management

Answer: A

NEW QUESTION # 365
An organization asks a stakeholder to review a planned change. Which guiding principle does this demonstrate?

A. Start where you are
B. Focus on value
C. Collaborate and promote visibility
D. Keep it simple and practical

Answer: C

NEW QUESTION # 366
......

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