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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Fundamentals | 9% | - Slack paid plan features - User roles and responsibilities - Workspace and organization settings and dashboards |
| Topic 2: Workspace Administration | 9% | - Multi-workspace architecture design - Workspace creation and approval process - Workspace visibility and configuration |
| Topic 3: User Lifecycle Management | 14% | - Guest account management - User provisioning methods - Authentication and access control |
| Topic 4: Security | 15% | - Data protection and retention policies - Audit and monitoring - Security governance and compliance |
| Topic 5: App Administration | 10% | - Workflow Builder usage - Integration management - App installation and configuration |
| Topic 6: Enabling Slack Success | 15% | - Adoption strategy and best practices - Analytics and usage measurement - Optimization and training |
| Topic 7: Channel and User Group Administration | 28% | - User group creation and administration - Archiving and deletion policies - Channel types and management |
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NEW QUESTION # 156
A user with a claimed email domain tries to create a new workspace. The user is redirected to the Enterprise Grid org's workspace directory and is asked to join an existing workspace or contact the Grid Org Owners for more details.
True or False: Claiming relevant domains for your Enterprise ensures that all workspaces are subject to the organization's Grid policies, such as message retention, SSO/security settings, and eDiscovery/archiving.
Answer: A
Explanation:
When you claim relevant domains for your Enterprise Grid organization:
"Any user with an email address matching a claimed domain who attempts to create a new workspace will be directed to join the Enterprise Grid organization, ensuring that all workspaces fall under centralized policies for security, compliance, and retention." This process prevents rogue or unmanaged workspaces and ensures consistent governance.
(Reference: Slack Administration Study Guide - Claiming Domains and Managing Grid Compliance)
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NEW QUESTION # 157
What are two reasons why a company would be interested in using SAML single sign-on (SSO) to authenticate its users on Slack?
(Select the TWO best answers.)
Answer: A,D
Explanation:
SAML SSO provides:
"Organizations with more control over their authentication policies, including password requirements, session durations, and login behaviors."
"Employees can use their existing login credentials for all applications, including Slack, through SSO integration with the identity provider." Option B is wrong because SSO depends on having an IdP in the first place. Option C is incorrect because SSO is available only on certain Slack paid plans (not all). Option E refers to Enterprise Key Management (EKM), not SSO.
(Reference: Slack Administration Study Guide - Single Sign-On (SSO) Benefits)
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NEW QUESTION # 158
You're a Workspace Owner, responsible for setting up your company's Slack Business+ workspace for the first time.
You want admins to have visibility into request approvals (for invites, apps, Slack Connect, etc.).
What is the best way to set up an approval process within Slack that will require the least effort?
Answer: B
Explanation:
By default, Slack automatically routes requests (for apps, Slack Connect, invitations) to Workspace Admins via Slackbot:
"Approval requests are automatically sent to Workspace Admins and Owners via direct message from Slackbot for easy tracking and approval." No additional setup (A, C, D) is necessary unless a custom process is required.
(Reference: Slack Administration Study Guide - Managing Approval Requests)
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NEW QUESTION # 159
You're an Org Owner at a financial company and administer 20 workspaces on a Slack Enterprise Grid plan.
Your company is concerned about staying in compliance with government-mandated regulatory requirements across all communication tools.
What is the first step you should take to ensure that communications remain compliant for your company?
(Select the best answer.)
Answer: C
Explanation:
Slack compliance best practices state:
"Before configuring Slack for compliance, companies should meet with legal and compliance teams to set internal communication, retention, and monitoring policies tailored to regulatory requirements." Implementing eDiscovery (D) is important later, but setting policies first ensures the correct technology choices. B and C may not align with regulatory needs without first setting clear policies.
(Reference: Slack Administration Study Guide - Compliance and Legal Alignment)
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NEW QUESTION # 160
You're a Workspace Owner and you just launched Slack across your entire organization.
You notice that most communication is happening in DMs instead of public channels.
Which two actions should you take to promote the usage of channels?
(Select the TWO best answers.)
Answer: C,E
Explanation:
Slack best practices for culture change recommend:
"Publishing a Slack Etiquette guide that promotes channel-first communication and encouraging Slack Champions to model this behavior help shift cultural habits effectively." Simply emailing (C) is passive and less effective. Turning off channel creation (A) stifles collaboration.
Default channels (E) help onboarding, but not necessarily behavior change after adoption.
(Reference: Slack Administration Study Guide - Change Management Best Practices)
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NEW QUESTION # 161
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