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Apple Apple-Device-Support Exam Syllabus Topics:

TopicDetails
Topic 1
  • Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.
Topic 2
  • Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.
Topic 3
  • Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.
Topic 4
  • Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.
Topic 5
  • Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
Topic 6
  • Managing Device Networking: Connect iPhone, iPad, or Mac to a secure organization Wi-Fi network.
Topic 7
  • Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.
Topic 8
  • Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.

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Apple Device Support Exam Sample Questions (Q37-Q42):

NEW QUESTION # 37
Which two of these conditions are required to automatically sync Safari profiles between devices? (Select two.)

Answer: B,E

Explanation:
Safari profiles sync via iCloud with two requirements:
* B:Devices must use the same Apple Account (Settings > [user name]) for iCloud syncing.
* C:Safarimust be enabled in iCloud settings (Settings > [user name] > iCloud) on all devices.
* Option A: Password complexity is unrelated to syncing.
* Option D: Private Browsing affects browsing, not syncing.
* Option E: Tracking prevention doesn't impact profile sync.References: Apple Support - "Set up and use iCloud Tabs" (support.apple.com/HT202530).


NEW QUESTION # 38
Scenario
Andre created a Keynote presentation on his iPad that he wants to access on the desktop of his MacBook Air.
Select the setting in the sidebar that Andre should turn on to access iCIoud Drive on his Mac.

Answer:

Explanation:


NEW QUESTION # 39
Which of these is a Continuity feature?

Answer: A

Explanation:
Universal Clipboard(copy on one device, paste on another) is a Continuity feature requiring same Apple Account and Wi-Fi/Bluetooth.
* Option A: iCloud Keychain is iCloud-based, not Continuity.
* Option B: Notifications sync but aren't Continuity.
* Option D: Siri is standalone.
* Option C: Correct-Continuity suite.References: Apple Support - "Use Continuity" (support.apple.com
/HT204681).


NEW QUESTION # 40
Your supervised iPhone has automatic software updates turned off. However, you notice that the device's software was updated overnight.
Why was the iPhone software updated?

Answer: D

Explanation:
Supervision gives an organization additional management control over an iPhone, including control of operating-system update behavior. Apple device management supports declarative software-update configurations that can specify and enforce an operating-system version or schedule updates for managed devices. As a result, a supervised iPhone can receive an organization-enforced software update even when the user has disabled ordinary automatic updates in Settings. Signing in with a Managed Apple Account alone does not explain the forced installation. User Enrollment is designed primarily for personally owned devices and does not provide the same supervision-based control described in the scenario. The fact that the update occurred despite the user's local automatic-update preference indicates that the software-update process was being controlled by the organization's device management service. Therefore, option D is correct.


NEW QUESTION # 41
Why doesn't the latest iOS release appear in Settings > General > Software Update on an iPhone?

Answer: D

Explanation:
MDM can defer or block iOS updates, hiding them fromSettings > General > Software Updateon managed devices.
* Option B: Lockdown Mode restricts features, not updates.
* Option C: Storage affects install, not visibility.
* Option D: Wi-Fi config doesn't hide updates.
* Option A: Correct-MDM control.References: Apple Support - "MDM software updates" (support.
apple.com/HT204142).


NEW QUESTION # 42
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