最優質的Salesforce EX-Con-101試題是行業領先材料＆授權的EX-Con-101：Salesforce Certified Experience Cloud Consultant

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Salesforce EX-Con-101 Exam Syllabus Topics:

Section	Weight	Objectives
Discovery and Scoping	18%	- Identify key stakeholders and user personas - Assess organizational readiness for digital transformation - Understand customer business objectives and challenges - Define scope and create solution design
Implementation and Integration	28%	- Build and configure Experience Builder pages and components - Implement search functionality and content tagging - Configure SSO and authentication providers - Integrate external systems via APIs and connected apps - Configure email and notification templates - Implement Einstein bots and chat functionality
Analytics and Monitoring	13%	- Implement error handling and logging - Conduct user feedback collection and optimization - Monitor site performance and user engagement - Configure Site.com analytics and reporting
Solution Design and Business Logic	28%	- Design Experience Cloud site architecture (themes, templates, branding) - Configure navigation, menus, and site structure - Configure Lightning Web Components for customizations - Set up and manage CMS content and files - Implement security model (profiles, permission sets, sharing rules) - Design data access and visibility rules
Change Management and Training	13%	- Plan and execute change management activities - Define support processes and escalation paths - Develop user adoption strategy and documentation - Create training materials and end-user guides

>> EX-Con-101試題 <<

EX-Con-101套裝 - EX-Con-101考古題介紹

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最新的 Salesforce Consultant EX-Con-101 免費考試真題 (Q118-Q123):

問題 #118
Universal Containers is looking to build a new self-service site. Users will post questions, read Knowledge articles, and view case reports, users will not beregistering deals or participating in any other sales activity.
Which external user license meets these requirements?

A. External Identity
B. Authenticated Service Site User
C. Customer Community Plus
D. External Community Plus

答案：C

解題說明：
Thisuser license allows users to access cases, Knowledge articles, reports and dashboards, and custom objects in a self-service site. It also provides access to Chatter groups and files, and allows users to edit their own profiles. Customer Community Plus users can also use email-to-case functionality and create records that have lookups to accounts or contacts5

問題 #119
How can Sharing Sets be used to share records with Customer Community users?

A. Create one Sharing Set and add the objects to share in the Sharing Set.
B. Create one Sharing Set, select the 'All Objects options for the Sharing Set, and add the Customer Community profiles to the Sharing Set.
C. Create one Set per object and add the Customer Community profiles to each Sharing Set.
D. Create one Sharing Set and use a Sharing Rule to share records with users in the Sharing Set.

答案：A

解題說明：
To share records with Customer Community users using Sharing Sets, you should create one Sharing Set and add the objects to share in the Sharing Set. A Sharing Set is a feature that allows you to share records with Customer Community users based on common account or contact fields. For example, you can share records with users who have the same account ID or contact ID as the record owner. To use Sharing Sets, you need to create one Sharing Set and add the objects that you want to share in the Sharing Set. You can then define the access level and criteriafor each object.

問題 #120
Ursa Major Solar (UMS) has seen exponential growth in recent years. The Incoming call volume to the support center has gone up exponentially as well, and is now reaching unmanageable levels.
What should UMS consider to help the situation?

A. Create a self service community using Customer Service template.
B. Create a smart queue router using Service Cloud template.
C. Create a peer-to-peer forum using Self Service template.
D. Create virtual support agents using Chat Bot template.

答案：A

解題說明：
This option allows UMS to reduce the call volume by providing customers with self-service options, such as knowledge articles, FAQs, case management, chat, and feedback. TheCustomer Service template is designed for this purpose and offers a responsive and customizablelayout2

問題 #121
Get Cloudy Consulting is implementing an equity management solution for one of its financial clients. The solution will enable the external independent financial researchers to collaborate with internal portfolio control staff in a private Chatter group.
What should the Experience Cloud consultant recommend to meet the requirements for both personas?

A. Give external researchers and internal staff access to the mam org.
B. Create a portal for external researchers and create an app for internal staff.
C. Create a portal for external researchers and give internal staff access to the main org.
D. Create a portal for external researchers and give internal staff access to the portal.

答案：C

解題說明：
To meet the requirements for both personas, GCC should create a portal for external researchers and give internal staff access to the main org. This will allow GCC to provide different features and permissions for each persona, as well as enable collaboration between them in a private Chatter group. For example, GCC can create a portal for external researchers using the Partner Central template, where they can view and update financial data,access reports and dashboards, and join Chatter groups. GCC can also give internal staff access to the main org using standard user licenses, where they can manage portfolio data, create workflows and processes, and join Chatter groups.

問題 #122
Insightopia's Experience Cloud site went live on the first day of the last month. The launch has been very successful, and the number of community members has reached the first milestone of 10,000. The Experience Cloud site manager wants to implement gamificationmethods to increase engagement and adoption.
What should be the recommended approach for implementing gamification?

A. Organize a community event to get ideas for implementing gamification.
B. Use the Missions feature to assign badges to members automatically.
C. Use the Einstein game mechanics feature for implementing gamification.
D. Build flows to implement gamification for community members.

答案：B

解題說明：
A recommended approach for implementing gamification is to use the Missions feature to assign badges to members automatically. Missions are a feature that allows you to create challenges and rewards for your site members based on their actions and behaviors. You can use Missions to define criteria and actions that trigger badges, points, or ranks for your members. For example, you can create a Mission that awards a badge to a member who posts a question, comments on an answer, or likes a post.

問題 #123
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