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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data Management | 15% | - Manage data governance and maintenance - Data migration and integration considerations - Ensure data quality and scalability |
| Topic 2: Implementation Strategies | 15% | - Translate business requirements and KPIs into Sales Cloud solutions - Align sales processes with organizational goals - Plan deployment and post-implementation improvements |
| Topic 3: Sales Lifecycle | 23% | - Analyze sales and marketing processes - Select appropriate features: Sales Engagement, Territory Management, Forecasting, Einstein AI - Design reports and dashboards based on KPIs |
| Topic 4: Practical Application of Sales Cloud Expertise | 33% | - Leverage Campaigns and integration tools - Build end-to-end sales processes from Lead to Close - Apply security models: sharing rules, role hierarchy, Account/Opportunity Teams - Configure Products, Price Books, Quotes, and multi-currency settings |
| Topic 5: Consulting Practices | 14% | - Project management and delivery lifecycle - Discovery, requirement analysis, and solution design - Facilitate successful engagements and adoption |
| Topic 6: Predictive and Generative AI | 13% | - Apply Trusted AI Principles and ethical guidelines - Use AI tools in Sales Cloud and Agentforce for Sales |
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NEW QUESTION # 154
Universal Containers (UC) does business with a contact associated with a specific account with the contact role of executive. The contact is also on the board of a nonprofit that has requested a charitable donation from UC. UC wants to track the contact on both accounts. What is the most efficient solution that the consultant should implement to meet the requirement?
Answer: B
NEW QUESTION # 155
The Cloud Kicks sales team travels frequently and often needs to convert leads while away from the home office.
What should a consultant recommend?
Answer: A
Explanation:
Creating a Global Action specifically for lead conversion enables sales reps to convert leads directly from the Salesforce mobile app. This approach provides a seamless experience that leverages native Salesforce functionality, without the need for additional installations or configurations. By setting up a Global Action, the consultant ensures that lead conversion is accessible on the go, which is ideal for Cloud Kicks' traveling sales team.
While enabling conversions in Lead Conversion settings provides configuration options, it does not by itself create mobile access. AppExchange solutions are useful but often introduce additional overhead and are unnecessary when native Salesforce functionality meets the requirement.
Salesforce Documentation References:
* Salesforce Mobile App Global Actions
* Lead Conversion on Mobile
NEW QUESTION # 156
Cloud Kicks (CK) has been losing market share to competitors over the past year. CK management is planning next year's budget and has allocated more money for in-person meetings with its existing partners because CK thinks it will reduce churn. Which option should a consultant recommend that CK use to track the spending increase for onsite visits?
Answer: C
NEW QUESTION # 157
Cloud Kicks (CK), a large global organization, is rolling out a complex Salesforce Release to its staff located in offices around the world. Which approach should the consultant recommend that CK use for training this audience?
Answer: A
NEW QUESTION # 158
A consultant is initiating a Sales Cloud project for Cloud Kicks. Which essential action should the consultant prioritize to ensure successful implementation and adoption?
Answer: B
NEW QUESTION # 159
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